Very efficient and friendly staff. Shipped my packages in less than 5 minutes.
David B.
Place rating: 5 Saint Louis, MO
We were trying to print our baby shower invitation design that we purchased thru Etsy. She emailed to the UPS store from work & they advised on what to do with the prints. We saved a lot of money as we thought of printing to photo using a 5×7 at Walmart. They cut our little raffle tickets and even packaged and sealed all the cards we requested to print. All for under $ 30. This was done within the same day requested, my wife just had to come down to the store after work to pick it up. I’ll definitely use their print services again!
Jen S.
Place rating: 1 Saint Louis, MO
Charging $ 1 for the envelope to stick the label on??? Very rude as well. I thought all UPS stores were held to the same standards and policies. This store is bad for the brand.
Keith R.
Place rating: 1 Saint Louis, MO
Dropped off a nightstand to pack and ship. Item was damaged in shipping and when I called to inform/report this Guss, the franchise owner could not have been more indifferent. In fact, he was palpably annoyed… The franchise OWNER! He never offered up an apology and ultimately told me there was nothing he could do for me. I have the original receipts and pictures of the damaged item in its packaging. He never offered to repair or replace the damaged item that was insured to its estimated value or reimburse me for the $ 110 pack and ship fees. PLEASE do yourself a favor and drive a little further down the street to one of the other franchise owned UPS stores and patronize them, they are less than 2 miles away… well worth your time in the long run. Here is the UPS Store’s Pack and Ship Guarantee: For More Peace of Mind: Packed by Certified Packing Experts Reimbursement for your packing and shipping costs, and up to your item’s value Full refund of packaging materials and service Refund for the cost of shipping** We ship fragile and high value items up to $ 50,0000 About our Pack & Ship Guarantee* If a participating location packs your item and ships it via UPS®and that item is damaged or lost in transit, you’ll be reimbursed: The item’s value(subject to the lesser of actual value, replacement or repair cost per the item’s UPS Tariff/Terms and Conditions of Service The full retail price you paid for packaging materials and services Your cost for shipping(excluding Declared Value charges) If you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $ 100.