When I brought the price difference to the attention of the customer support, they apologized for my difficulty and stated they would look into the error. Later they called back and stated there was a glitch in their system and they would send me a gift card to make up for my difficulty.
Pam M.
Place rating: 5 Bolivar, OH
Woohoo saved 28.00 this wk
Richie B.
Place rating: 1 Solon, OH
My experiences at this particular GetGo have been negative when I go inside to make a purchase. The cashiers are usually rude and can’t even give a simple«Hello» or «Thank you». This isn’t the worst part of the experience, however. Just about everytime I’m standing at checkout, the retina burning barcode readers are aimed directly into my eyeball. They are not safely aimed downward and facing the cashier, they are projected upward DIRECTLY into the customers eye sockets! Everytime this happens I am greeted by 2 – 3 days of eye soreness which is a common result of eye injury. Even when I’ve pumped gas and just happened to look toward the building, one of the retina-melting lasers is aimed into my face at the pump! GetGo either needs to invest in different barcode devices or simply train their associates not to have these damn things aimed into ANYONE’S eyes. The funny thing is, this seems to be the only GetGo that I’ve run into this problem. Long story short, I will be visiting a more(eye) friendly gas station in the area. My sight depends on it!
Sue M.
Place rating: 2 Moreland Hills, OH
I’m done going here. First of all, my husband is such a dear he usually fills up my car sparing me from the divine experience of getting gas. But such as it is, occasionally, I run out of gas and he’s no where to be found. I try to use Get Go. Here’s my problem. I want to scan my credit card, and FILL up my tank. I understand that you want my zip code. But really, I don’t need the other ten questions. No I don’t want a car wash. I just want Gas. Now why is it that I go in behind someone else that fills up, and then when I use their pumps they don’t work. I ask the girls inside to help me. They tell me to try another pump. They all can’t stop working all the time I drive up. So I go to another pump and get to answer all the questions except what color hair I have, it’s ten below zero and suprise all I want is GAS. The people in there need to be able to help you if you have a question. One time while I was filling up with gas, I cleaned the trash out of my car and put in trash can. Then on the loud speaker, comes a message, please don’t throw sooo much trash out. I only had like pop cans and wrappers from food. You know what would solve this entire situation, it’s call FULL service… Bring it back, some of us want to pay for FULL service. Because at Giant Eagle Get Go, it’s no service…