I am surprised by the negative comments. I have always received superior customer service from Cluetts. I will not buy from anyone else. When they came out to repair my washing machine, they even repaired a pathetically poor installation of my dryer(courtesy of the joke called Sears).
Kristen R.
Place rating: 1 Quincy, MA
Awful customer service. This is an appliance repair place that doesn’t want to do repairs. The manager didn’t «feel like» repairing my brand new refrigerator. Do yourself a favor and go somewhere else.
Robert S.
Place rating: 1 Monson, MA
Happy to sell you an appliance, but shrug their shoulders and make excuses for problematic equipment. I was told they only sell them, not manufacture them. Was sold a bad washer, then waited over a week for repair because of their issue with manufacturer — finally replaced unit, but never offered to help me — just blamed manufacturer. Better off just going to Sears as this place isnt worth the drive. These guys are a joke