Windsor Village At Waltham

My Fiancé and I moved to Windsor 2 years ago for what we thought was a great price. We have issued several complaints and nothing has been taken care of and over the past 2 years our rent has gone up significantly where it seems to be more expensive then a mortgage. Last year they «tried» (I use the word lightly) to raise our rent nearly $ 200 until we begged them to have pity on 2 young professionals trying to get on their feet. Now they want to raise our rent, yet again, and gave us 24 hours to make a decision. It’s ridiculous considering rental properties for OCTOBER are not out yet. I feel like we are just a dollar sign to them and all of their «we aim to please» attitudes are fake. They could not care less that they are pushing a Veteran and his family out.

I love living at Windsor. After spending seven years living in Boston/​Somerville, the complaints I read on here seem laughable. You think this is noisy or parking is hard? Try living one year in Boston for the same price and you won’t be complaining. I love having my own entrance, my view of hardy pond, nice light fixtures, the pool and friendly neighbors. I live in a one bedroom and we have a sitting area out front on which I sit out on after work and relax. I also keep my plants out there. There are even freaking bunnies hopping by so it’s pretty picturesque. I highly recommend this complex.

I’ve lived here a little over two years. Overall, I like Windsor Village and would recommend it to others. I haven’t had any issues with parking, especially since they seemed to expand their visitor parking spots after repaving the complex. They also respond to maintenance requests quickly, and snow-​removal is pretty speedy as well. You do have to shovel your car out a little bit, but that’s reasonable given the New England weather.
Pros: It’s a big complex, but it makes me feel better knowing that other people are around. The washer/​dryer was a huge draw, and even though I don’t have a dog, it’s nice to see people walking their furry friends around the complex. The apartments are big and comfortably sized. Personally, I also think rent is pretty high in the surrounding area and I can’t believe I’m paying so much to live in Waltham, but given the prices of similar complexes though, this is the most proportionately reasonable property in the area for the amenities that you actually get.
Cons: The one-​bedrooms are noisy. I moved to the one-​bedroom from a townhouse in July and can hear my upstairs neighbor yelling at her kids all day (poor kid), walking around, vacuuming (7:30am on a weekend, because that’s clearly the best time to do it), and watching TV. I’m not sure how accessible the complex is if you need special accommodations – there are a lot of stairs and hills to climb over. Oh, and the house centipedes. Those spawn-​of-​Satan creatures are always showing up in my apartment, no matter how much I clean, scrub, and spray. I never had a problem with them the townhouse, but they pop up in the garden-​level apartments pretty regularly.

I wouldn’t recommend this place. First of all, the village is not very clean at all. I’ve found food and trash around my home multiple times. The parking is limited and some of the spaces are very narrow. I got several scratches in my car when living here and one of my neighbors got a hit and run in the parking lot. Also, you need to get a special parking permit for your guests’ cars. My sister got towed because she forgot to put the permit visible in the car and had to pick up the car in a sketchy place in Waltham. The administration was not helpful at all and gave wrong instructions about the type of payments accepted at the towing place.

My boyfriend and I have lived here for four months. (Feb 2014-​Present) During these four months, little kids bang on our doors and irritate our dog, not to mention people park wherever they want with no penalty. My boyfriend and I, on THREE separate occasions have been blocked in by cars double parking. We both leave at 5:15am and have had to wait until 7am to wait for that person to move there car to leave for work. The towing company that Windsor uses, RAMSEY’S, are CRAP. When we have called on those THREE separate occasions, they have told us it will take an HOUR to get that car towed. So basically there is nothing you can do and they just want you to wait for that person to wake up so they don’t have to move it. And you cant call another company because Windsor has a contract with Ramsey’s. Even if you call the police they don’t do anything either. People park without stickers. Most town-​homes have more than one family living in them so they take up the spots even though you are only allowed two cars per apartment.
If we could get out of our lease early we would. We hate it here. The only good thing about it is the location. Which is only close to the highway, not Moody street.
People also don’t put there trash INSIDE the dumpster. They just leave it right outside the dumpster which the animals get at and then there is trash everywhere. The people are not friendly, besides out one neighbor who is 25 and keeps to themselves. The kids don’t behave or don’t know any discipline.
Also, they take money from you for no reason. When we first moved in I was putting about $ 230 a week into the online portal so that when the month came, I would have the whole rent in there, if not close to it. Then, when the month came, they said I didn’t pay my rent. They had been taking the money out the second I put it in. They said they thought I was paying for other utilities. They gave me back the money but it was just a pain to deal with.
The apartments are big, but you have to put up with a lot of crap.
It was a mistake moving here.
DON’T LIVE HERE.

Pretty decent for an apartment complex. We lived here two years and we did have our issues, but in terms of what you get. its pretty good.

I have mixed emotions on Windsor, here is why. Location is everything with the Windsor Village. Living in Waltham is an easy commute to the Boston and Cambridge area. Burlington, Woburn and Needham are all bearable by car.
There is also a commuter van to get you The Alewife Train station. It is not an inexpensive bus pass either, but it does somehow squeeze into the apartment parking lot. There are a few bus stops in the community in convenient, but in the way of traffic places. I’m surprised there hasn’t been collision yet.
Maintenance will fix things in a timely manner, I’ve never had any problems with any office staff, except for one employee who didn’t seem to like me. I never had any pest problems. The apartment will be cold during the winter and hot during summer, because of a lack of siding.
The pipes are old a break during the seasonal changes, they also left a red tinge in my shower. I wouldn’t drink the tap water, they are starting to charge for water too which might fix both problems with new pipes.
I moved into Windsor blind, without checking the apartment, because it was apart of my old community. They never changed the rug, which was in pretty bad shape to begin with.
The rent went up every lease term, which is a larger Boston Metro problem. If you’re new to the area expect to pay city taxes on your car. You’ll also have to pay to have a friend use a normal parking spot if they are staying the night. There is guess parking, but the spaces are so small and they might be far from your apartment. You will get towed without a pass, I did and the office will not help.
There are hills everywhere, the layout is funny as well. It is so spread out, that you’ll sometime have shovel your self out after a major storm.
Having a washer and dryer is great. The noise level is high between apartments, I’m used to it so I wouldn’t complain. But if you’re a light sleeper, this place wouldn’t work for you. It is great for kids and big dogs, I don’t have or like either.
I really would give Windsor three stars if is wasn’t for the people. At the end of my lease, the online payment system took two rent deposits out of my bank, I’m lucky I didn’t go over. There was a glitch with the system, because I’ve paid online for months without a problem.
They did give me my deposit early to make up for the inconvenience and returned the double payment after I complained. However, during the move I dropped my signed deposit check outside of the apartment, and a maintenance person returned the check to the office making my day.
I also left a few items behind by mistake during the move and the office kept them. In summary nice office personnel, but a below average apartment for the money.

I find the management /​staff at Windsor Village to be very personable, professional, and dedicated to customer (tenant) service.
Most recently I found myself in a difficult situation with one of the utility companies there. I called the Windsor Village office and spoke to NICOLE. Wow! She made phone calls, drafted letters, etc., in order to help me out. Amazing service!
I’m very appreciative…

We’ve been here about a month now and think it is a wonderful place for what it is. It is not luxury living and doesn’t pretend to be. But if you are in transition (we are moving from CA to Boston) and need a short-​term lease, which allows pets, and is comfortable and convenient this is the place. The ladies in the front office are amazing, so pleasant and helpful.
While this is an older complex the units are all updated and in great condition. The complex is on Stearns Hill, so there are steps up to most of the units and this being Boston, winter plays havoc on the cement, but the complex continues to stay up on the maintenance and repair.
The complex is mostly quiet. As with most apartment/​townhomes you hear some movement from neighbors walking. Because the units are older their are squeaks and groans, but we mostly hear nothing from our neighbors. Pool, playground, and exercise facilities are great. Parking is tight, but we’ve always found some within an easy access to our unit.
Prices are actually very fair compared to other townhomes we looked at. Most important is the convenience to transit and local freeways (and my husband’s job). Water and sewer are included in the price.

I lived here for 9 months and had no issues what so ever. Requests were met on time, safe, spacious. Yes parking can get a bit crazy at times but that is everywhere i guess.
Although I must say that the lady at leasing office (you know who you are) can be quite a B****h at times. She refused to show me her policies, made up some of her own to mint some extra $$. Beware when dealing with her, if at all you need to.
Dave is really nice though.

Pretty decent apartments. A little pricier than expected, but the management was helpful when I needed them to be. The parking is an issue here, but its also mostly because of the people who live there.
Not too bad if you are considering living in Waltham.

I lived at WV for about 2 years and had a decent experience. It’s a big apartment complex, it’s going to have issues. I could have done without all those days I spent without hot water as they tried to «fix» the hot water heater before giving up and replacing it, but as a whole, the apartments are decent, parking isn’t that bad depending on where you are, the pool is pretty nice, the gym is convenient if you’re into that sort of thing and, most importantly, it’s pet friendly. Do you know how hard it is to find a pet-​friendly complex?! Pretty freakin hard. Their rates aren’t that bad, either. It just tacks an additional $ 50 – 100 onto your rent, depending on size and number of pets you have.
So if you’re looking for a place to move with your two huskies (seriously, there was a family that had two huskies. Not many apartments would be cool with that), this isn’t a bad option. Give them a shot.

I don’t understand Alexis D’s review at all. I’ve lived here several years and I never hear my neighbors. Unless her upstairs neighbors have sex on their living room floor there’s no way she’d hear them because there is a whole floor between her basement apartment and the bedrooms of the townhouse above. (There’s a living room/​kitchen floor between.)
The rent is average for the area.
The maintenance staff is awesome.
I’ve never seen cockroaches in my apartment.
And of course the apartment is going to charge if you break your lease! That’s why it’s called a contract! And charge for anything you break. That’s called responsibility. Sounds like Alexis is just trying to make trouble.
On the negative side, the grounds are looking bad this year. I don’t know if they have a new landscaping company or what but whoever it is they do the bare minimum. They leave gaps and don’t trim anything except the visible areas. (Visible as in can be seen from the road.) Some areas (between buildings, for instance) haven’t been cut in weeks. Weeds are growing up through cracks in the sidewalk. This is a change from past years when the grounds always looked sharp. If it hadn’t been for this I would have given the complex four stars.

Open spacious layout. The price is moderate with great access to Alewife to get into the city. Maintenance team is responsive and very kind. They do a good job of taking care of the ground with respect to winter weather and landscaping.

The managers are awesome and very attentive. I have nothing but good things to say about Ken and his staff.

I’ve lived at Windsor village for about 10 months and it’s a pretty good place to live. I haven’t encountered many of the problems that some folks are talking about.
Parking looks to be an issue near the entrance of the property, but up the hill I haven’t had any problem.
I’ve had NO issues with bugs and anytime I have a maintenance issue the Windsor staff has always acted promptly and professionally to correct whatever the problem.
I did purchase the amenity package… it’s a pool and a gym. I don’t have to drive anywhere and they perform regular maintenance on the equipment. It isn’t fancy, but it’s nice, works and works well.
There is a shuttle service that runs daily (multiple times in the morning and afternoon) from Windsor Village to Alewife in the morning and from Alewife to Windsor Village in the afternoon. The cost is $ 50/​month as of this post, and it’s very convenient.
I don’t hear my neighbors to my left or right, but I can hear my downstairs neighbors bass when it gets cranked up. I have no idea if they can hear us, but it wouldn’t surprise me if they heard my elephants. A good attitude and a little communication can go a long way though.
I’ve found the staff to be courteous, professional, and knowledgeable whenever I go to the office or see them on the property. Additionally, they usually put together a neighborhood party about once a quarter which all the kids seem to enjoy.
I was almost deterred from moving here because of the online readings I did. I think I found one post that had a positive outlook and it was the most recent post I could find. That’s the one that led me to, at least, check the place out. This place is definitely worth a visit so that you can decide for yourself, but as for me I’m glad I moved here.

I have lived in Windsor Village for 8 months now, and I really like it. I will agree with some of the comments about price, because WIndsor is expensive and does have quite a few additional fees, but I believe you get what you pay for!
The apartments are beautiful and completely updated. Each apartment has its own patio for outdoor space. The maintenance people are amazing and always come within 24 hours to fix things. Parking is not as big an issue as others say, you may just have to walk a few more steps. Windsor Village is one of the few pet friendly apartment complexes in the area.
The pool is incredible, the gym is nice, and the location can’t be beat. Don’t let the haters turn you away, it’ a great place to live.

BUYER BEWARE
I lived here for 1 year and after 1 day of moving in… I realized I made a big mistake. I never wrote a terrible review, but I feel so strongly to do this, I don’t want others to make the same mistake I did. Here are the things I found wrong with this place:
1. Rent is wicked expensive. If you break your lease early, they charge you.
2. They nickel and dime you! You have to do an inventory of all the things that are scratched, broken, stained within the first week you move in, but they don’t tell you that when you are signing the lease. Then, if you scratch, broke or stained anything, they will charge you like crazy! And there is a laundry list of stuff you need to do before you move out: clean the inside of the microwave, vaccuum, clean counter tops… basically make it look like no one lived there… probably because they don’t want to pay for a professional cleaner.
2. We had north american COCKROACHES for 2 months! I was furious, we first moved in, we had major infestation… took 4 tries from the insect inspector to come in and fumigate the house. I asked Windsor how may other units would have it… she said 20%. That’s about 200 units in the complex that have to deal with this issue.
3. Walls are paper thin… If you live on the first floor, say goodbye to a good night’s sleep. I can hear my neighbors upstairs, fight, stomp around, play their terrible music, have sex, do laundry, dishwasher, I know their whole lives based on their sounds, and i wished they didn’t exist.
4. I’ll spare you a long story, but go in with a low ball price. Def. shop around there are other apartments on Lexington Rd. Right now rent is 1350.00 for 1 bedroom, beware electric is wicked expensive, we didn’t use our heat all winter because it was too much money. pipes froze.
5. Parking is terrible. If you own a nice car, you will probably have dents in it because parking is compact. In the winter time, the plows come and plow snow into the parking spots, sometimes piling snow up on your car making it a cumbersome task to shovel.
6. If you decided you still want to move here despite my many complaints… Read up on
, the former tenants reviews just reinforce my visceral hatred for this place.
7. The ‘real estate agents’ are uncooperative and unprofessional, or just inept at their job. We have been keeping a paper trail for our complaints about our finances.
A. The day we were moving in, we said we came to get our keys, we didn’t know we had to get a packet. The agent just gave us our keys without checking our background information. Don’t they have a check list to follow? A. Keys B. Packet C. Copy of lease. Luckily the cockroaches prompted me to probe about policy and they condescendingly asked if i looked at the ‘packet’.
B. They are terrible at communication, generally, uncooperative with us. We are moving out and we are told by Windsor to give them three months notice. So, we go into the ‘Amenity Center’ to give our notice, but we were told we would get a letter in the mail that would allow us to check off that we were moving out. We got a letter, but it was telling us we needed to renew our lease! Not the letter we were expecting. We had to go back to the amenity center and TELL them we are moving out and gave them plenty of notice the first time. They don’t fill in the tenant on the ending of a lease process.
C. We have been doing direct deposit with them… but they neglected to tell us that they don’t direct deposit on the last month of the lease rent… so, we get an eviction notice saying we had 2 weeks to pay or we get kicked out. They are so hospitable. So, we went back to the amenity center to clear this up, they ask we leave a check.
D. We are at the end of the last month we are here and we can’t move into our house yet, so we are paying for half a month. If you stay 1 month past lease, rent goes up 300.00 every month. We found out Windsor DOUBLE CHARGED US RENT!
8. If you still want to give it a shot, do not buy into their «Amenities Package» 350.00 for the use of their tiny gym and pool. You can’t bring guests in for free, you have to pay a fee of 5 bucks per person to use the pool… There is a huge YMCA less than a mile down the road.
9. Windsor Village made it on the news in August of 2008… because an exhibitionist was appearing in peoples windows and screen doors peering into their apartments. Most recently, as of August 2009, he appeared again, there were several instances of an exhibitionist. Windsor sent out a flyer warning. I don’t feel safe.
10. nice views over looking hardy pond. that’s it.

I lived here for 3 years while in college in Waltham and then moved back after a year and have been here now for 2 years and about to renew for a 3^rd. Windsor is nice and the ‘town homes’ are good. Most have a private big patio for grilling and entertaining with a sliding door off the living room. The kitchens are good in size and the apartments have all major appliances. The complex has a gym and pool/​club house, all of which are completely new as of 3 years ago. They even have shuttle to Alwife, additional cost, but it seems well used. They have 1,2,3 bedroom places. I have lived in the 2 and 3 bedroom ones and they are identical except 3 bedrooms upstairs with an additional full bath. Washer and dryer in every unit. Windsor is known for crowded parking, so that can be a little inconvenient at times when coming home late at night also on average they are a little more expensive, but you are paying for the location and the type of apartment it is.