Spring Rain Face & Body Spa

Pro: Prices are reasonable for the services they offer.
Pro: Toilet had a bidet, which was kind of exciting.
Con: Terrible, terrible location. I had no idea where to park since they only have two spots directly in front of the building. I was greeted by a gruff man who asked me when I had purchased my Groupon. I had no idea what date I bought it on and why would I? I then asked if I could use the bathroom and was told no.
The therapist came to get me. She was very nice. She had me undress and lay naked on the table. I realized the door opened right into a hallway where anyone walking by could have seen me, but I was pretty sure I was the only one there. When I walked in, the lights were off and I was fairly certain they were closed until someone spoke up from the corner.
The wrap portion of the service was fine. The facial was TERRIBLE. No extractions, no steam. It appeared to consist of rubbing lotions on my face and then leaving the room for extended periods of time. At one point I some of the lotion got into my eye and there was no one there to help me even though I was wrapped up like a cocoon.
Finally, I was deserted for long enough that I started to suspect the therapist was conducting a service on someone else in the different room at the same time. Otherwise, why all the deserting? After a particularly long absence, in which I was getting really uncomfortable, I started to get up and leave. The therapist materialized (it must have been at least 20 to 30 minutes) and helped me get the guck from the wrap off me. But, it was still gross when I had t put all my clothes on and half-​blind in my left eye from one of the lotions. I high tailed it out of there.
Do not recommend, despite the good prices. Weird and uncomfortable.

I wouldn’t go back here.
I went for a groupon deal with included a body treatment, a facial, and a hand treatment. First they ask me to undress in one room, then afterwards they asked me to switch to another room, and I’m forced to carry all of my things (they didn’t offer to help) as we go to another room.
As I’ve never had a body treatment before, I’ll assume using a hardware type blue tarp is the traditional method of doing this. Although, it felt odd.
I have had a fair number of facials. I felt like I was left for a long time in the room; she just kind of applied a mask, and then left again. There wasn’t a lot of massaging of the face, etc.
The real problem was I felt like the whole time she was trying to sell me stuff (DURING the ‘relaxation’ facial and wrap). Then, upon exiting, I get a tip envelope thrust at me saying the minimum expected tip is $ 34 dollars, which had the service been amazing, I would have likely tipped at least $ 30. However, it was not an amazing service. I feel like this is the type of place that definitely ‘scales down’ the quality of the service to match the groupon price. In no way, could what I have experienced, cost $ 179.
No water or tea after the session, either, which I feel, with a body wrap should be particularly important.
I feel bad leaving a negative review, and I can’t speak for others, but this was the first time, I felt like calling Groupon to get my money back. It wasn’t worth it, not even for the half off price.

We also did the dealfind discounted package for two (two sixty min massages and two facials for $ 149 — I figured we were essentially getting the facials «for free» particularly since, although decent, this is not a high end spa). To sum it up — something is definitely not right behind the scenes. Let me cut to the chase and tell you about the sketchiest parts:
1. Walk in — zero other customers at eleven on a Saturday. Notice that there are barely any nail polish colors by the manicure station and hardly any products on their shelves to offer to customers.
2. Actual appointment: first they had us undress together without any divider (um, okay, european?). The massage and facials were not bad but we weren’t certain the products were actually organic (the toner smelled suspiciously like alcohol). While the lobby was loud from road traffic the treatment room was quiet except for a man who was taking outside the room loudly (possibly angrily) in another language during part of the time.
3. Post treatment service: so we walk out of the treatment room directly into where the two therapists and the strange man are standing. It felt tense and no one was speaking — it was as if we walked into something they didn’t want us to hear. Ignoring this I pause as i see one of the therapists pouring water, which I mistakenly thought was for us as is customary after a massage. Wrong. The woman pouring stops and pushes us (literally and quite forcefully) into the lobby. So much for water or the bathroom — I never did get either. Next the woman leads us to the desk where I expect them to try to sell us their products. Wrong again. The woman demands (yes demands) a tip. Okay, fine. So I slip $ 60 in figuring two sixty min massages were with about 75 each plus two facials about 50 — 75 each (300 total value that we aid $ 149 for). Wrong yet again. The woman pulls it out, counts it in front of me, and then questions me about it. When I confirm its $ 30 each for a tip she then demands another $ 20 saying the tip had to be $ 81 dollars. What!!! Stupid me, shocked, and a bit concerns for this woman’s safety (I have no evidence that there was duress except for an unarticulable feeling) paid the Additional $ 20 and high tailed it out of there. They did not try to sell us anything or get our repeat business… it was kind of like they didn’t want it…
I only gave it a star because Unilocal makes you give at least one.

I came in for a bikini wax, and let’s say it was through. I can’t imagine getting large areas of my body waxed, as the lady went over the same spot multiple times. It was quick and well done — but way more painful than the other places I’ve been. Plus she was scratching/​tickling me with her fingernail to get all the leftover wax off — sort of weird and it went on for a very long time.
The atmosphere was almost creepy, and was certainly not relaxing. I was anxious to get out of there almost.
The price was decent though ($ 30 including tip) and very convenient to get to.
I probably won’t go back even though it was really close and cheap.

I only went to this spa because I found a deal for it — massage and facial for a good price. Even though the price was good, it still wasn’t worth the money. I’ve been to a lot of different spas and massage therapists, and this was by far the worst massage I’ve ever had. I felt fairly uncomfortable the entire time. I considered leaving shortly after I arrived when I heard the older couple working there arguing in another language (Russian, or some Eastern European language). They both seemed extremely irritated about something. There were no other customers there, and yet I waited for about 20 minutes (I was on time for my appointment).
The therapist (an older man) either was trained in a technique that I’ve never experienced before, or just had no idea what he was doing. It was not relaxing at all, especially since I was given the facial at the same time I had the massage. I was expecting one after the other. Also, the two people working on me left the room several times for extended periods. Overall, the facial was adequate and the massage was a complete waste of time and money.
When my massage/​facial combo was finally over, the massage «therapist» brought me back to the front desk and pointed at an envelope which had the recommended tip value written on it. I always tip based on the full amount when I purchase a Groupon, Living Social deal, etc. I tipped in the 12−13% range, which received a derisive snort from the man behind the counter. I was still feeling very uncomfortable, and left quickly.

I received a gift certificate here from coworkers. My sister and I decided to go together for mani/pedi’s– we called and made appointments ahead of time. There weren’t any other customers there when we were. They wanted us to give them all of our medical history, which I didn’t feel was appropriate or necessary for a mani/​pedi. We had pedicures first– no chair or anything, just a bucket on the floor, not really a ‘spa’ experience. Then when we had our nails done and waiting for them to dry, they shut the lights on us to close because they forgot we were there. I wouldn’t recommend to friends or go back.

Pro: The prices were reasonable.
Cons: Since it shares a building with a daycare center you can forget a truly relaxing massage due to screaming children. My massage was with Natalya and my Swedish massage was more like a deep tissue massage. I definitely felt sore the next day and thought the experience was more painful than pleasant. I guess I should have told her to ease up. I think there are better options in the area and would not recommend this establishment.

As I sat in the chair waiting for my wax at about 6pm, I was confronted by a multitude of screeching children leaving the adjoining daycare. Had I not been here for wax, but for something like a relaxing massage, I would have been quite upset about the situation. I was annoyed though as I waited for almost 20 minutes for my technician, who was doing nails and chatting about the grainy massage video playing on a 9″ tv while I waited.
Once it was finally my turn, I entered into a fairly clean, though minimal room. The wax that was used was a roll-​on kind that I’d never seen before. Never in my wildest dreams did I expect to have my legs waxed that FAST. It was amazing! Speedy service at a decent price.
I will definitely go back to Spring Rain for waxes. I might try them for other spa treatments, but I was kinda of put off by the shopping mall experience. If they are as effective as my experience, then it’ll probably be worth it.