Shuff Steven L, DDS

I have had nothing but good experiences here during my cleanings over the past decade or so. I’ve never had anything but cleanings done here so I can’t speak to the more complex procedures. The hygienist is great and very chipper. Keeps me at ease!

I’m not sure why my family went to this guy for so long but we’ve all moved on now. I don’t know if he was once a good dentist and lost his passion or if he’s always been this way — I was too young to know better before.
The last non-​routine work we had done there:
Wife: One filling ever by this dentist (my fault for referring her)
Me: Most recent filling
Brother: Most recent filling
All of the work above resulted in the first crown work for all of us. Coincidence? After speaking with my current dentist, it is clear Shuff over drilled the filling, resulting in a cracked tooth over time — for mine at least. Perhaps it was an insurance plan for him to make additional fees. He was 3 for 3 in crowns with these last filling — the trifecta! It is very unlikely that he did his job correctly and this happened. Sure, this could have happened just due to chance but the odds are very low.
Beyond his questionable work, he has done other practices to make me never want to go back:
— Injecting pain meds and drilling minutes after while there was still feeling. «Do you feel that?» he says… «Yes!!!»… «Ok, here’s a couple more shots that will keep you numb til tomorrow.»
— «Food grabs» after dental work that needed to be fixed
— Pain and sensitivity after dental work
— Zero interpersonal skills
The medical and dental industry is full of greed and providers proposing services that are not necessary. With this huge shadow of doubt, don’t take your chances with this one. Save your teeth and your money!

I highly recommend Dr. Shuff and Dr. Liu’s office. I had my first visit today and it began with a friendly staff, an outstanding exam and cleaning by Dr. Liu and finished by the hygenist (Name begins with M and ended with Z but I didn’t get the correct spelling). In any event, they were all thorough and wonderful. I was new in town and looking for a dentist with whom I could be as happy as my previous dentist, Glen Ellyn Dentistry and Dr. Charise Petrelli in Glen Ellyn, IL. They were a tough act to follow but I believe I will be equally well cared for by Drs. Shuff and Liu and staff.

I am very fearful of dentists. I went to Dr Shuff 1999 – 2002. I felt comfortable with him and his staff. I did not feel nickel and dimed at all. The work done was necessary and done well. If I had an issue they fixed it very quickly and with a smile. I got front veneers approved because of Dr Shuff. He took pictures and appealed my case to my insurance company so they would cover them. Over the few years I went to Dr Shuff I had about 4 fillings and two (front) veneers done. I moved out of the area so I had to change dentists. To this day when I go to a different dentist they always comment on how great my veneers look and are holding up (yup 11 years later!) I felt the work was remarkably good and his staff very friendly. Billing was a snap too.

I’ve been a patient of Dr. Shuff’s for close to a decade. At the beginning, they helped me with a series of fillings, and ever since then have been cleaning my teeth and helping me keep things healthy. The dental hygienists I’ve seen there have all been nice and thorough, and Lisa at the front desk is very friendly and helpful. They even have Saturday hours, which is very convenient.

I have been a patient of Dr. Shuff’s for 20 years, and now my 2 kids also go to him as their dentist. Their office staff is great, and in particular, Jill, one of the hygienists. In addition to the standard cleanings, I have had filling replacements and two crowns done. He makes recommendations on what needs to be done, but leaves the final decision to me (ie, replaced a filling instead of a crown when my tooth broke, noting that it could last a year or two, or possibly up to 10 years).
I have also referred five of my coworkers who now go to Dr. Shuff as their dentist, and they all have had positive experiences too.

I changed dentists after only doing a year at Dr. Shuff’s office. My temporary crown was put in by someone who obviously didn’t know what she was doing. After being a part of amateur hour, twice, I decided it was time to move on… I’m no longer going to be the victim of someone’s dental training mishaps. Going to the dentist is bad enough, but to have someone fiddling around in your mouth for 90 minutes while poking your cheek with her long fingernail and muttering to herself, «i don’t understand why it’s not working»… well, you get the picture. Of course the temp fell off after two days.
Further, the new crown he put on started aching, and I ended up needing a root canal in the same tooth not 3 months later. After reading all these reviews, it makes me think he did it on purpose to generate future work on my teeth.
Of course, they continue to harass me for money for a missed appointment, even though I clearly dropped them as a dentist when all my records were forwarded over to my new dentist.
If you want someone good, try Dr. McCormick over on Cowell. Night and day.

I highly recommend this dentist. My two kids, wife, and I have been going to him for the past 20 years. He is a Delta Dental preferred provider which means the prices for the services are very reasonable. His work on my crowns and fillings are still holding good. He give you a new tooth brush and other stuff to keep my teeth healthy after each 6 month check up.

Dr. Shuff represents everything that is wrong with the health care industry. Greed. He replaced a perfectly functional crown in 2003 that had been done by another dentist because he told me he could make it look better and my insurance would cover it anyway. At the time, I was working for a large company, and had excellent dental insurance.
The new crown he put in is now broken, and when I called Dr. Shuff’s office was told he would fix it, but charge me full cost for replacement. Every other dentist who I have contacted — including the dentist who did another crown last year — said that five years is a very short time period for a crown, and it should be replaced at no cost. They went so far as to say they have patience with twenty year old crowns.
I would have been willing to pay lab fees or a negotiated fee with him, however his greed in charging a full fee is reprehensible.
Shame on you, Steven Shuff!

This jerk only gets one star because there are no negative numbers on Unilocal.First of all this guy does horrible work on purpose just so you have to come back and he can charge you to fix it.
Seriously, he messed up my Mom’s veneer twice and then tried to play like he had done it a year ago when we went in THE NEXT DAY! Talk about awful work!
When you go do a dental exam he does extra X-​Rays and charges you for each one. I noticed that if you have less than great insurance he takes advantage of it and gives you extras you don’t need and probably cant afford.
His work is incredibly sloppy. He didn’t even do a good job with the dental cleaning. BEWARE: He will do all of your work even if he can’t. Example: he will do a full consult and prep, charge you and then tell you that he cant do the service. AFTER he charged!!!
Not to mention after every visit both me and my Mom have had we get outrageous bills. Which we had to go and argue. RIDICULOUS!!! Not to mention when you complain he plays dumb.