Shannon Haynes, DDS

I was referred to Dr. Haynes by my sister in law and Had a great experience with Her and you can tell she cares a lot about her patients! I needed emergency care today with an abscess and she gave me medication and directions on what to do etc. I will definitely be coming back for continued care.

I’ve been going to Dr. Haynes for about thirteen years and I love her as a dentist. She knows l’m nervous and takes extra care, so do her hygienists. She did have a problem with slow billing but l think that’s been sorted out now. l’d highly recommend her and would give her more stars if l could.

If you’re looking for a great dentist you’ve found the right lady! Dr Haynes is very knowledgable, thorough and caring! I’ve been going here for the passed few years and really enjoy the place :) You don’t ever feel like you’re getting conned into unnecessary extra procedures like most of the other dentists out there. Their billing can run a bit slow like others have mentioned but that’s really the only downfall.

I have been afraid of dentist but when I meet Dr Haynes over 15 years ago I fell in love. Not only friendly, gentle but now I go every 6 months and enjoy seeing her. If anyone needs a dentist in the Walnut Creek area she should be on the top of your list

As stated below from another customer that her invoicing is way behind. Received a letter 7 years later with fraudulent items. None of that type of work was ever performed. Put a letter with the statement stating many invoices were sent when they weren’t and that collection action would be taken. Needless to say malpractice with fraudulent charges to collect along with 4 years cover State of limitations under California. How could you even think to believe after 7 years to send out a letter…1 star because you have to leave one. People be very cautious of going here.

All I can say is if you’re scared to go to the dentist Dr. Haynes is the dentist for you!!! I have had horrible experiences in the past with dentist. Dr. Hayne’s and her amazing staff is beyond my expectations. I have had horrible dental issues and she made me feel so comfortable and relaxed! Yes, that’s possible at the dentist office. She is so professional, informative and you can tell she enjoys what she does. You can tell her staff enjoys working with her. They are so happy and professional. I’m so grateful for her and her team.

I came because of the Unilocal reviews and was pleased. A state of the art dental practice office located in WC. Absolutely clean and quiet waiting area and examination rooms. The doctor Hanyes and the staffs are very friendly and efficient in their work.
oh did i say… gentle hands!
They know their job and even spend time in explaining the procedure necessary to be carried out without rushing for the next patient in line. They make you feel at ease and suggest the best possible cost effective treatment that is easy on your pocket. There are no long waiting hours and the patients time and money are valued. I had a cavitie for which the doctor Haynes recommended for a filling that was less expensive than my previous 2 star dentist. She also spent time in explaining to me some of the regular oral hygiene routine that can be followed that would reduce my visits to a dentist.
Overall mucho stars!

My kids and I have been going to Dr Shannon for about 25 years! She was great with little ones and mine actually looked forward to going to the dentist. I’ve always felt that we’ve been treated in an honest, compassionate, and professional manner by the entire staff.

This is an updated review. I started seeing Dr. Haynes eight years ago and she remains the best dentist I’ve ever had – and I’ve seen about twenty with lots of moves in my life. I even switched my kids from a pediatric dentist to her when they were still little because she is better with kids than a specialist! She and her support staff are incredibly supportive and will make sure that every question is answered.
I first chose her because she fit my insurance but it must have been fate in my favor. Am I gushing? She’s that good!
Unusually flexible hours in the evenings and on weekends – quick for emergencies – and don’t be surprised if Dr. Haynes answers the phone herself!
She recently no longer accepted my insurance and worked closely with me to make sure I could accurately assess the needs of my family to pick a new provider. In or out of network, she and her staff are worth it.
I really look forward to continuing with her for many years to come.

She has come down a few notches in her quality of care over the years. She does not admit when she makes a mistake. Had to switch to another dentist who found Dr. Haynes medical decions to be questionable. I will not be going back to her. She and her staff are very unprofessional when it comes o gossiping in her office

Shannon Haynes was the dentist for my entire family for many years. I moved away and miss her terribly. I even drove to my appointments all the way from San Francisco for a while but she isn’t in the network for my new insurance. I couldn’t say enough about this amazing dentist. She is such a warm and friendly person that you actually look forward to going to see her. She is gentle on your teeth and takes a conservative approach. She will never reccommend something you don’t need and you can completely trust her. She did beautiful bridge work for me which lastest much longer than any other dentist said it should. She also took an emergency visit for me over the weekend when I chipped my front tooth at work. I had a date the next afternon and was freaking out because I looked like a hockey player. She met me at 8am in the morning and had me out the door looking good as new just in time for my date. My entire family has seen her for years. She even saw a relative from out of town who had a dental emergency. You couldn’t find a better dentist in the entire bay area.

A friend of mine recommended her to me. We since recommended her to other friends. She is a great dentist. She took an emergency phone call over the weekend when our son had an accident. She took care of business. I recommend her to you.

Terrific dentist and explains thoroughly, very good with kids. Neat office, kid friendly too, friendly and very capable staff. So glad we found her as a dentist for my teen. Also, good with adults.

This dentist was a great find. Dr. Haynes and her staff are always friendly and fantastic with my 4-​year old son. He loves coming to the dentist. I especially like that she doesn’t recommend unnecessary work and even makes detailed notes — from what type of pillow and chair setting I prefer (who does that?) to monitoring deterioration and progress. Recommend.

I’ve been coming to Dr. Haynes for about 3 years since I started working for my current company. Since then my company had been bought out by another company and my coverage changed. Dr. Haynes’ staff really helped me choose the right coverage that would work for them since we no longer had Delta.
I’m proud to say that my dental hygiene has vastly improved. Thanks to the staff, I’ve learned how to properly brush my teeth and gums. Plus they have all the fancy toothbrushes and replacement heads available. I’ve had my Sonicare for over a year and it’s greatly improved my overall health.

Dr. Haynes and her staff are wonderful. I have been going here for years and will continue to do so.
So, why am I writing a review? Today, while watching the 49ers beat the Saints, I somehow broke a tooth in half. I called her office expecting to get her service and be directed to a «clinic» of some sort. Well, I did get the service and they asked me a few questions and asked me to hold, within 30 seconds Dr Haynes was on the line (really, I’m not kidding) we talked for a few moments and the she said «I am at the grocery store but I can meet you I’m my office in 15 minutes» OK, It’s Saturday evening around 6:00 PM and she drops what she is doing and fixes me right up with a temp crown. she the goes on to educate me on the options that I have and how to maximize my insurance.
So, If ya need a dentist that cares…
Thanks Shannon
Mr. P

Dr. Haynes office is actually fun to come to… something I’ve never experienced with a dentist before. My dental hygenist is great and everyone has a fabulous attitude. Dr. Haynes and her staff provide the best dental care I’ve ever had.

Dr. Haynes is spectacular. Recently both my husband and I have had some considerable work done in our mouths (especially him), and she’s been the best «quarterback» we could have had. She knows how to plan your services, she performs them very well, and she also knows all the ins-​and-​outs of your insurance coverage. She recommended the perfect oral surgeon for my husband, taking his needs into account very carefully.
As an added bonus, my entire family has gone to her for years, so if we go every six months, you do the math — she generally knows what we’re all up to before we do. Ha! I recommend her highly.
Ian

I have been coming to Dr. Haynes for a few years now and she is great! Their office is always friendly, clean, and they are always get me in and out.
I have referred her office to many coworkers, friends, and family.
She is the best dentist I’ve even had and will continue to come here.
They were also very helpful through the times my insurances have changes at work as well.

I really like Dr Haynes, she’s great with our kids and she doesn’t recommend unnecessary work as I’ve experienced with other dentists. She’s straightforward and pragmatic about my dental care. I would recommend her to my friends and family.