Matthew Pecci, MD

This is an update on my (VERY) expensive learning experience with John Muir Ortho/​Dr. Pecci. I am extremely dissatisfied with the (sloppy) treatment, (wrong) diagnosis, and ineffective care I received there. I had very high hopes but all Dr. Pecci seemed to want to do was charge me for office visits I didn’t need, refuse to order an MRI (even though I ended up needing surgery), provide paltry physical therapy (my insurance was literally charged almost $ 200 for a freaking ice pack and some stretching handouts from Google), and ultimately, had the result of making me feel like I was not being taken seriously or that I didn’t know my own body. He also never looked at me, he just sort of talked at me.
The last straw was when, after seeing me three times in one month, he wanted to have another office visit before ordering a simple MRI (and I’m not one of those «give me everything I want it all» people). I was in tremendous pain and I felt like I was being milked for my insurance benefits. I went elsewhere and now I am healthy and pleased. I will never go there again.

Dr. Pecci is extremely patient, gentle and kind. He’s very thorough in his explanations. Explains the biological reasoning behind the treatment plan so you understand why the exercises are important. My 87 year old mother had a fractured rib and my mother kept talking & talking, he never once appeared annoyed or impatient. He let her talk, and addressed all her comments.
The front desk representative we had was very sweet, and thorough. The waiting area was spacious, and clean.

4 star doctor; not so for the staff I dealt with.
Dr. Pecci was great! Very professional, listened well, answered our questions, explained thoroughly, and didn’t keep us waiting long.
The folks we were handed off to, however… ugh :(
One girl took him up to take Xrays, and advised me to stay behind. She didn’t ask me; she told me! I should have insisted otherwise, but I think my shock overroad my instinct. He said it went fine once he came back.
We waited for a little while, then…
The next woman came in, and was SUPPOSED to train him on how to alleviate his pain & avoid further strain. Well she didn’t! Someone should have asked me if I wanted to pay for a piece of paper– I would have declined!!! Perhaps impolitely.
Basically, don’t allow this office to provide «self-​care management training» … the woman LITERALLY printed out ONE page from the internet illustrating some stretches, and told my son to do a few that he liked once or twice a day. Then I was billed $ 71 for that «training» /​sheet of paper, haha, seriously? I could have gone online myself!
We also didn’t have a therapy exercise session, at least not that we noticed… unless having the doctor evaluate his knee by bending it while asking about pain levels qualifies… this incurred a $ 65 charge.
I don’t get it! I’m sure they know what my insurance will & will not cover, in which case, they should ask if I personally accept the services & associated charges.