Alain Pinel Realtors – Todd Scheid

My mother and I purchased a townhouse in Walnut Creek 11−1−11. Todd and Alain Pinel represented the seller.
Our final walk-​through was done after close of escrow, instead of before. So… after the Realtors and the seller got their money, we find:
The bathroom mirrors are gone.
The kitchen wall light fixture is gone.
A 4×6 foot section is missing from the firewall between the garage and master bedroom.
The house and garage are filthy.
There is a rodent infestation in the walls and under the house.
There is approximately $ 10,000 of damage and rot to the facia board, beams, posts and pressure blocks in the deck support structure and the deck railing which was missed by Western Home Inspection, who our agent recommended we use. We missed it. Our agent never pointed it out.
The seller and Alain Pinel specifically excluded the deck from the pest inspection report they provided to us during escrow. The seller did not disclose it.
Wells Fargo funded our loan, thinking all the Section I work was done and they were financing a sound structure.
The deck is 15 feet off the ground and the railing and support structure are unsafe.
Alain Pinel has mostly been dismissive and condescending, but the result is the same: It’s all on us.
In spite of emails back and forth, neither agent or their brokers have stepped up to resolve one single issue.
I would never use Alain Pinel or Prudential California Realty for a real estate transaction, and I would never recommend them.