Wakefield Auto Gallery

I had a great experience at Wakefield Auto Gallery. As a first-​time car buyer, I was nervous and unsure about the process, but they walked me through it calmly, always taking extra time to answer any questions, and never putting any pressure on me. They made is as painless as possible. I definitely recommend it to anyone looking to buy a car!

Wow! what a great dealer. They will make anything work. Way above expectations. Got me an extremely low interest rate. No pressure shopping. Will be a lifelong customer.

First, I’d like to say I’m not one of the raving 5 star reviews as they are well connected to the establishment. I’ve read countless reviews about this place on the net both good and bad. The good are very good and the bad are very bad so this is how I worked through this deal, buying the car I wanted, good and bad.
I met the dealer after emails and when I showed up, pleasantly greeted. I took the vehicle for a test drive and other than the smell of perfume (car spray) it drove just fine. I arranged on spot for my car to see my mechanic and the salesman was allowed to accompany me. The inspection went well and the dealer agreed to fix the anomalies.
The car was ready the day before expected and during inspection, they did everything they said they were going to do.
Here’s the rub:
They had to detail the interior before I picked up the vehicle and it would take an additional 3 hours, no problem. I picked up the car and although clean, it needed a good wax job which I enjoy doing but…
That night I brought it home and left it in the garage to air out the perfume. The next morning the garage stunk of cigarette smoke. I’ve been spending the last few days trying to get rid of this intrusion and no doubt, the dealer would have brought back the same kid, hiding the stink packets (that I found) to make it better.
Whose fault is this? Mine. I payed too much attention to the mechanics of the car and not to the interior.
Bottom line, I’m still happy, with the deal, the way I was treated and all the people I dealt with. I didn’t finance and would deal with again… so far.
Five stars for this dealership if it wasn’t for the cigarette smoke and the trouble I have to endure to eradicate it.

Recently bought a late model SUV from them and the transaction was great. Business has a small selection of quality used cars and SUVs. Honest dialogue, no pressure, and thoughtful recommendations from everyone we dealt with. It went as easy as can be expected. Picked up the vehicle two days later inspected and registered. I recommend the Gallery.

Don’t waste your time. Manager just doesn’t get it and the sales people will promise you the world only to have the manager come back and say «sorry about that»…read on
I went to check out a car that cost about 11k and there were a few dings on the outside of the car. As part of the negotiation I asked to have those dings fixed at no additional cost. I was told yes right away for 2 out of the 3 dings. I then got the OK on the last ding and that was in an email with Josh. I even replied back saying «to be clear, this price includes those 3 items being taken care of at no cost, correct? I just want to be clear because if that is the case i will move forward with my credit application». Sure enough Josh, their sales person, replied saying no problem at all.
I filled out the credit app and the next step was to to have the car dealership send the sale and purchase agreement… BUT
The manager called me the next morning at 10am AFTER I’ve already filled out a credit app for a certain price and says «sorry but those items cant be fixed at no cost».
ARE YOU KIDDING ME!!! (Keep in mind that this was after they had me fill out the credit app)
Auto dealerships get a bad reputation because of places like this! Don’t waste your time.

I have nothing bad to say about this place. Very nice to deal with. No pressure… Angel, Josh and the others are honest guys. It helps that Wakefield Auto Gallery is part of the Drive program so there was no stress about going to the DMV and getting my new Subaru inspected… They take care if it all… I just drove away happy and stress free.

With a massive service interval arriving in the whip, I decided I’d rather pick up a new vehicle rather than devote what turned out to be a downpayment. Cruised the interweb, and found my new-​to-​me car @ Wakefield Auto Gallery. Danny was incredibly helpful, friendly, and devoted to getting me my vehicle. These guys were professional and I walked out with a newer vehicle, at the same payment, with HALF the interest rate. New car day ROCKS!!!