H & H Overhead Door Of Oahu Inc

My door needed some minor repairs so I called H&H last week and they were able to work around my schedule which was great. Today Walt showed up and he was fantastic! Very friendly, knowledgeable, and even went the extra mile to check out some stuff I didn’t even realize needed checked out! He got my door working better than it has in years! I only wish I had called sooner!

Sorry rave reviewers. I called these guys BECAUSE of the 5 star reviews and was not impressed. They started out good but quickly lost steam and follow through. I needed a garage door asap, frame in and install – as my garage newly built was open and needing security. I sent in stats and Quotes were sent via email which I accepted, and someone came out to measure. He stated the floor was uneven making a custom cut needed and re-​measuring needed since the original sized door would be too big because of the framing needed – to be done by another team of the company. I emailed this info to the original person emailing me and got no reply, no further people coming. Waited a long time and finally CANCELLED everything because I needed it DONE. Do not know WHY they delayed so long as no explanation was given. Do they not trust single home owners? Are they macho type casting? Will never know. I WAS a serious client. Never got any explanations or apologies.
They lost a 3500.00 job.+

Garage door spring broke right before we were going out of town. Called and left a message for Val early in the morning and got a call back before their normal business hours. Rob was able to come out that same day and did a great job. And we could go on our trip without having to worry about an unsecured garage door. Thanks!

Our Genie went bad after only 4 years and my husband had to open the heavy garage door manually just to let me out, which left me stuck at home when he left for work. Home Depot referred me to H&H and they somehow squeezed me in first the thing next morning. WOW! such great service. (They don’t even know me from Adam!) Brought everything that was needed for the job if in case they needed to replace the opener or the springs or just to make adjustments, that way we wouldn’t have to wait for another appt. They installed a Linear LDCO 800 Belt Drive and was just what I wanted, QUIET!
I agreed to an additional charge for a wall mount option outside and when the job was completed they didn’t charge me for that additional remote because they went over the projected time and I postponed my next appointment. Imagine a company that would give something for free when I agreed to paying for it. I say that is amazing in these hard times. Shows you there still are great businesses in Hawaii. Thank you H&H, I sure wish I could use you for other things besides garage doors. Great workmanship, fantastic service and absolutely fair deal!

The header on my garage door came loose from the main beam of the house and called H and H because of their good ratings on Unilocal.I was not disappointed because they did an excellent job of repairing and getting the door back in service quickly and not only did the repairman Rob do an excellent job repairing the header quickly but he also cleared up a few other small details that he noticed weren‘t working to specs. The cost was very reasonable. If you are looking for a quality repair of anything that is wrong with your garage door I highly recommend these guys. They respond fast and are efficient You will not be disappointed.

Called on a Saturday and Bryce informed me of a technician working in Ewa. Bryce called me back to let me know that the tech can do the work same day. Technician (Walt) was at my house in 15 minutes and he professionally completed the job. He had 3 more jobs in Pearl City and he was actually on his way out of Ewa and turned around. No extra fee or emergency fee for a Saturday trouble call. Mahalo to H&H Overhead Door for their outstanding customer service and work.

I’ve received outstanding service from H&H since 1994 when H&H installed my garage door system. Recently, the motor was failing as I was departing for a trip. Bryce and Val acted immediately on this and the replacement was done during the first days of my trip. This was greatly appreciated as my family didn’t need to contend with this issue. Instead, the new system works well and is much quieter.

The products that they use are high-​quality and the prices are reasonable. They are very knowledgeable in this business so they can give you very good recommendations. My garage door operated trouble-​free for over 10 years until finally the rubber belt needed to be replaced. Even the door panels look practically new

Awesome customer service. Very professional and fast workers. Reasonable pricing. I have done so much renovations for my house and this is by far the best crew. Highly recommend them. You won’t regret it!

Walt installed my garage door opener today! It was amazing! This company has excellent customer service. From my initial call to setup an appointment, getting the day and time I requested for installation, a fabulous price, and fast and on time installation. You couldn’t ask for anything more! I would definately recommend their services! Thank you for an outstanding experience!

Our family to your’s at H&H an
awesome job done.
Thanks to Val for going out of her way to getting this job done.
To the installers, electrician and the contractor for doing a great job thank you very much.

Very impressive customer service and support. A broken spring put my garage door out of commission. I called H&H at 8:00 am and the guys showed up before 9 am. They were polite, professional and fixed the problem at a fair price. Highly recommend.

H&H Overhead Door installed my current Liftmaster ¾ HP garage door motor and system in March 2005. It was a great improvement over the home’s original Black & Decker ½ HP equipment, then 13 years old. It’s been flawless since then… until 27 July 2015 when the 10-​year old drive belt finally started falling apart. I called H&H for help. They were unable to come that same day, but scheduled late afternoon on 28 July. Unfortunately technician Walt was tied up on another job, but still agreed to come early evening. Val from the H&H office kept me posted on his status. Upon arrival Walt quickly replaced the belt, did a lubrication and tune-​up of the rest of the door and opening mechanism, and best of all was professional and friendly after a long day that was hot and humid. By any measure, that’s five-​star performance. Thank you to the H&H team!

This company is legit. I was running my garage door on one spring for a few months (unknowingly) when I finally decided to just upgrade the garage door opener. I looked on Unilocal and went with this company.
Scheduled my appointment and I can’t recall who but a technician (I think the owner) came out to install my new garage door opener. The problem was that he showed me the broken spring and once he did I now know what that loud noise was in the middle of the night a few months back. Lol. Anyway he fixed the spring and hooked me up with a belt driven garage door opener. Hey ya’ll, those things are like ninjas… you can’t hear a thing. I am happy I went with this upgrade and glad I chose H & H.
I had this installed in January 2015 and it is still going strong. They accept credit cards and I definitely recommend.

Very pleased with the quality of work provided by Bryce and Nick. After 10+ years of use from our original garage door motor, we had it replaced with a new belt garage door motor. Works really smooth and very quiet. So glad we called Valerie at H & H Overhead Door of Oahu. Happy 4^th of July!

Unbelievable service. My garage spring broke at 8:30 am this morning when I came home from my overnight shift. Naturally I turned to Unilocal to find a good reputable company to repair it. I’m so glad I did because that’s how I found H&H. I called at 9:00 am and the call went straight to the technician on the road. He asked what the problem was and my location. He said he can be there in an hour or so. For me just coming off of work I wanted to sleep and was preparing for an all day thing because of this repair. Two technicians (Rob and Walt) came exactly one hour later and stated what they needed to do, basically replace the spring and cable and realign everything. 30 minutes later they were done. I was surprised, talk about great timing. Now I was able to get a few hours of sleep knowing the repair was done.
Thank you H&H for such an awesome, fast, reliable repair. Also, the price was very reasonable. My garage door is actually super quiet now, I can sneak home late at nights now, lol.
They are located in Waipahu so if you live nearby hopefully they can fit you in for a same day job.

I purchased a garage door from Home Depot in August 2013 and H & H is contracted to do the job. However, it took until January 2014 for them to deliver and install the door. When they came one of the door panels was damaged so they had to reorder a new panel. A new panel was received and when that came it was also damaged. Well we’re waiting for a callback from them to schedule another installation of a new panel.
Bottom line… it’s been a 1 yr and a ¼ and I hope the panel is OK.
Also, be careful when ordering from Home Depot… when you call them to complain they could careless and asks you to call the vendor, instead of them following up for you. Yeah, they contract the work out but it’s still purchased in their store their reputation is also on the line. H & H should have also step the shipping up since, the door does come from the mainland.

I called to set an appointment to have my springs repaired. The appointment was set. To my surprise, I got a call in the late afternoon that they could do the repair the day I called. Robert showed up at the time he said he would. He repaired the Spring and actually balanced my door. Great service… recommend them. home is not in Grand Junction. Home is Makakilo.

Thank you Bryce at H&H for sending a technician out to my home at such last minute! Rob did an awesome job and fixed the problem with great professionalism.

Simply impressed by H & H! I would have never expected a garage door company to have such exceptional service and care for their clients. After being disappointed by the company that originally installed our garage door, I called H & H due to their Unilocal reviews and their service was exceptional! Bryce answered the phone and asked if he could stop by that day. He did stop by at 4:30pm, told me exactly what the problem was (spring broke) and told me his company could install a much durable piece for a very reasonable amount. (over $ 200 less than 2 other competitors). His team returned in a day and a half and installed it within 1 – 2 hours. Both men provided exceptional service and explained to me in detail what they did. Bryce and his team were remarkable, they are professional and have great customer service. I will most definitely return to H&H for any garage door needs and would highly recommend them to friends and family.

Did a great job, and was very professional about it.

Nick came by to install my Lift master at my house in Ewa. He did a great job and super professional. I’ll always only call H and H for my garage doors.

From setting up an appointment to repair H&H overhead door were pros. Repaired garage door torsion springs, reasonable quote, very knowledgeable and efficient.
Zach, service technician was on time and very courteous. True professional

Called to get an appointment for someone to fix our garage door. Told Valerie it had been broken for a few years. Gave her my name, address and phone number. She said she had a technician working on the windward side and he could maybe come out that afternoon. Great! But wait– what if he can’t come? No alternative date/​time?
Not great. No call. No visit. Nothing. No follow up call to let me know the technician couldnt make it. No follow up call to schedule an appointment. I guess they are doing so well that new customers with 3 garage doors are not needed. Bleh.
I will give my business to a company that can folllow up. I don’t need to spend all afternoon waiting on a «maybe».

When my garage door broke, we knew we would need a new one. When I called H&H, I spoke with Valerie. Very friendly and very helpful. She said there was a two week wait before we could make an appointment, however when I told her that my garage door was not able to shut, she arranged for one of the repairmen to come that same to day to provide an estimate and to secure the door. Knowing that we could at least secure the door while waiting for a new door relieved a lot of stress and worry. We did wait two weeks for our appointment, and a new door was installed. I would consider the price very affordable. In fact, another company provided an estimate that was almost two times higher.