Classique Alterations

The lady was nice at first when getting your business. That all changed when I went to pick up my items. I brought up the fact it was too short and then she started accusing me that it was my fault and would charge extra for the corrections needed! She was the person doing the pinning! I will never come back here nor recommend this place. She also has a wall of shame up for unpaid checks. Those people were smart to do a stop payment when their job went wrong. If ever possible, pay when you pick up by check or card. No stars for this Business if possible.

Brought in two work uniform dresses with lining. The only sizes my employer had was one size too small and two sizes too big. Narutally i took the larger uniform. I needed a lot of work done from shortening the length of the dresses to removing two inches off the shoulder, gixing the darts on the bust, plus cutting down the size around my hips and waist by another eight inches of so. The woman who helped me was very sweet and truthful about the appearance of my uniform. She immediately pinned me and asked how I liked it. She immediately asked me if my employer would be paying for the alterations and I told her no. She made a face and told me to a ask them to reimburse because it would be expensive. My price was $ 68 per dress. I was very shocked and started to debate whether or not to do it but my husband supported the fact that i looked sloppy and unprofessional. I paid the price (about $ 137) and asked her how long it would take. She quoted me a week and a half — which I thought was lengthy but considering the number of items they had I figured I’d rather have I done right than rushed.
I picked up my uniforms today and I was very impressed with the work she had done. I gave a small tip (as I don’t care much cash usually) and I thanked her for her special attention to my requests. I will come back in the future and support this local business!

Okay, this is you get what you pay for lesson. I called a lot of places looking for the best price. So this has landed me here in Waipahu. I checked Unilocal but this store has no review so far. At $ 8/​tax a pair, I thought wow, this is great! Boy was I wrong, it turned out to be a nightmare. The lady, Christi, who says she’s the owner, took the measurements. She was very sloppy in pinning. Did not make sure the measurements were accurate– just pinned one side without folding. Now the outcome was obvious. The pants length were all off, too long. She then proceeded to blame me. She wanted to charge me for the correction. Since she didn’t, you can only guess how that turned out– too short! She even altered the invoice to support her in her claims. She tried to even keep my copy of the invoice when I came to pick up. For a person who gives out her business cards to a customer, shouldn’t you treat them better? For not apologizing or admit your mistakes & trying to blame the customer, that’s bad business. You know where that lands your business cards? In the trash where they belong. I’m sure there are better places at decent prices, this one here is not one of them. Oh, & talking bad about your customer who just walked out with one that just came in shows how much class you have.