Bellaviva Salon & Spa

Went in for eyebrows waxing (so far that’s all I’ve tried here). I got Misty & she was great. Came in 15 mins early for my appt & they were able to take me in early.
I love that you can schedule an appt on Unilocal.So convenient.
Would come back here again.

I had a great experience at Bellaviva this afternoon. My hairstylist was Madison, she cut my hair the way I asked and did a great job. She was very personable and highly competent. I will continue to come back here for my haircuts and hope to use some of their other services in the future.

I have been to this hair salon a few times and have always been styled by Randee, and always loved his work. However he wasn’t available to work on a Saturday so I was assigned to a different hair stylist. I made an appointment specifically to straighten and trim my hair (her name was Sharmaine). When I sat on the chair she looked at my hair and told me that she wouldn’t have enough time to style it. I was confused and expected her to figure it out, being that I had made an appointment and had an event to go to that day. But no, she instead continued to tell me that she could only trim my hair and that’s it! I was confused because when you trim your hair a blow out is included anyway at this hair salon, so was she planning on sending me home looking like a wet cat!
This lady was so rude and inconsiderate. I ended up walking out of the hair salon with no trim, no blow out, and disappointed. I couldn’t believe how unprofessional these people were, and how they couldn’t accommodate a costumer that made an appointment for these specific services. I won’t be coming back to Bella Viva because of this unprofessional, rude, and inconsiderate individual. After telling others of what happened they weren’t surprised at all, because apparently she is best known for being rude. My best advise is to avoid the «hair stylist» with short black hair.

Sometimes I wonder to myself why do I come back here, but I did get a gift card and it’s expiring soon so I might as well put it to use. It’s not starting well: Noone at the front desk. no apology and I’ve been waiting 20 minutes and counting.

It was sooo good last time i tried Ultimate pedicure, the lady massaged really good. But this time, was different lady, she was very nice but she was super fast. She finished in 30 min. It’s supposed to be 45 min. Ripped off.

My regular aesthetician has moved away. Been waiting to find someone else I like and trust to do my Brazilian wax. My friend told me to come here and ask for Annie. She was very thorough and tries to make you feel comfortable. I’m not going to lie… it hurt a little more than usual… and it was tender for the next two days. But it’s been a week and none of the hair has grown back. She probably did such a good job of removing the hair by the root that I can probably wait at least 6 weeks between waxes. I will definitely return to see her again.

I usually get my hair done here and I have no complaints with that. However, I do no like their customer service, their receptionist is bad and she always puts the customer on hold and never calls back. I am highly dissatisfied with their front desk service.

Was a great day!!! Our one hour massage and mini facial was amazing. So relaxing and soothing. Deep tissue masage and a pregnancy massage for my friend. The massage therapist did wonders. Our facials were sooo good. Our pedicures werent that great. They had a company christmas party and were all rushing to get finished as it was getting closer to 5. Our appt was at 1, didnt get in until 1:25. For the pedicures they didnt do a good job. Nice paint job tho. I wanted a mani but they were all such in a rush to go home for their chritmas party. Anyway. Our spa day was paid for by my friends husband. Mind you for the both of us to get a massage, facial, and a pedi (my friend got a mani) he paid a pretty penny for it. So were done about to leave and the rude, cashier tells us we have a «balance…» which we had no idea what it was for. Which apparently because we chose gel polish it was an add on. While getting our pedi they failed to tell us it was more. She brought in two baskets of nails saying «one is regular and one is gel». the lady i had doing my toes, had gel polish so we chose gel since it was much nicer. No where in the 30 minutes of getting a pedi did they mention it was more. The package my friend got included lunch. Mines didnt but she asked to add it on which the lady said «its okay no need to» meaning they’ll take care of it. So as were arguing with her about the 30 $ charge, she dares to tell us «but we bought your friends lunch (me) so why are you complaining??» Like first of all it was a mini plate lunch which is all of 8 $ id rather buy a plate lunch than pay 30 $ for gel polish a service that we had no idea was an additional charge. Apparently they have NO MANAGER or UPPER MANAGEMENT to contact. So Unilocal was the best thing i could turn to. We really wanted to go back in 2 months. But after the experience we had at the end. A big NO!

Okay, i am giving this place a 2 for customer service. But i give my friend whom is a hairstylist a 5 star (rami). So, i called the receptionist this morning to find out what his schedule is, she thought i said another name, but than started to repeatly yelled WHO? WHO? SERIOUSLY? She sounded very irriated. I told heri would check with my friend rami to see if he can see me today, she said OKAY! CHATTED with rami and he doesnt know his schedule, totally fine because that’s what a receptionist appointment is for. So about 5 mins i called the spa back, and guess what she said… He’s book ALL DAY. after 5mins? I saved my time and remind myself to write a Unilocal review. The salon needs a new receptionist that will be professional, and knows that having new clientele is very important to keep a business, especially in a competitive area. I live in town, Rami does a very amazing job with skills, i didnt and wouldnt mind driving 30 to 45 minutes to have him cut my hair. It’s just too bad that customer service didn’t meet the 5 star! If anyone decides to go to this place, i recommend Rami. Thank you

Got a cut and style at North Shore salon that was so horrible I couldn’t wear my hair down. Worst service of my life. Cried to friends. Then a friend recommended Randy here a d he fix what I thought couldn’t be fixed! He took over an hour making sure I was happy with the cut and style. He made it look as nothing bad ever happened! Will be going back!

Really enjoyed my deluxe pedicure with gel fade. Kathy did my toes and i was very pleased with her work. She takes her time and makes sure everything is matching & perfect. This is my second visit to this salon. My first visit felt very rushed (with another person not kathy doing my feet. Kathy actually did my friends toes.) The person had another client waiting for her so she banged out the pedicure and left. Dont get me wrong, her polish skills are on point and i was very pleased with the results but i just wish i couldve enjoyed the experience a little more (we did the classic pedicure). The only reason for the 4 stars on this 2^nd visit was it kinda was pricey, $ 63.83 (deluxe pedi, gel, fade)

I came here to get my nails done for my wedding.
When I called, I schedule an appointment for me and my cousins to get our nails done at the same time. I repeated that it was for two, 3 times and the receptionist repeated back «ok, I have you down at 5:30 for 2». When we arrived they only had one of us in the book and suggested my cousin wait 40 minutes on the side. They offered to get us the manager but we never showed. When I called, I scheduled an appointment for me and my cousins to get our nails done at the same time. I repeated that it was for two, 3 times and the receptionist repeated back «ok, I have you down at 5:30 for 2». When we arrived they only had one of us in the book and suggested my cousin wait 40 minutes on the side. They offered to get us the manager but we never showed.
I got the classic mani and pedi. My nails looked nice overall, but I had to choose about 8 colors from the wheel to get a nail polish they had. Very disappointed that they do not refill they’re selection. Went in for a pink pedi and came out with an orange.
What disappointed me the most was my French tip manicure. It looked great at first but then within 4 days my nails started flaking off completely (not minor chips). A few nails peeled off and I did nothing strenuous with them. No dishes, no pools. I’ve NEVER had my own nail polish just peel off like that! 6 days and they all flaked off by themselves. Pretty crappy for a $ 25 Manicure.
Looked like a lovely salon but quality maybe not so good.

So happy I came here!!! I recently had not the best coloring experience somewhere else so I came to missy and she was able to give me what I wanted. Thank you so much missy, I would recommend her to everyone :))))

I started coming here for my hair cuts. I was previously going to Blush in Wahiawa and also tried Paul Brown Waikele, but no one seemed to be able to really get my pixie cut correct! Whitney was recommended and she is amazing! She really knows what she’s doing! I will continue to go back to her for all my hair needs until either she or I leave the island.
I also recently went to Annie for lash extensions. I thought I’d give it a try since I had wanted to find a place close to home and not as pricey as Kristen Wood. Annie is very personable and a great person, but I’m not pleased with the extensions. On the 2^nd day after having them done, I started to have a gap form on one side as the lashes spread apart and the other eye I had drooping lashes. The extensions (because they are synthetic and not mink like the ones I had before) do not hold up the same. So my lack of a five star rating is for that only… service wise and hair, the staff there is great all around! But I think I’ll continue to go elsewhere for my lash extensions.

Came back for a much needed prenatal massage!
I called in the morning to see if I could make a same day appointment and was lucky enough to be squeezed in :)
When I got there, my therapist was running late due to traffic (which didn’t bother me). To make up for the fact of her running late, the salon got me a complimentary drink (my choice of either Starbucks or Jamba Juice). My therapist, Monica, arrived maybe 10 minutes after my scheduled appointment (no big deal). She was friendly and talked a lot with me BEFORE the massage, and didn’t try to converse with me DURING. I always find it hard to relax when the massage therapist chooses to talk while massaging you…
Monica got the kinks out no problem!
The reason I’m giving three stars is for a few reasons. (Not necessarily based on my therapist):
— Despite my therapist running late (which again didn’t bother me at all), when she actually arrived there weren’t any available rooms for her to set me up :(it took maybe another 15 minutes before a room was available for us to use.
— This time when I got undressed, I was given a robe. The robe was kinda short, fell maybe two inches under my butt. (The last time I came here, I put on a strapless towel dress sort of thing, lol, which covered me a bit more).
— I’m very cautious of the time we start the session and the time we end. I noticed we started at about 12:40 but the session was done by 1:30. Call me anal for a 10 minute difference, but time is money. If I’m paying for an hour long massage, ten minutes makes a difference to me: p
— Also, idk if it’s the size of the rooms or not, but during my massage it was distracting when my therapist would shift the massage table to get around it or have enough space to get to me. She would literally have to push the table towards one wall to get around and massage my neck and shoulders, or push the table towards another wall so she could massage my side.
My complaints aren’t targeted at my therapist whatsoever, they’re mainly meant to make improvements for the salon overall.
But Monica did do a good job of getting the kinks out. And I appreciate being able to come in for a same day appointment!

Bellaviva is my first experience at an actual salon, and not a Supercuts. I do NOT regret this decision.
Maybe it’s because the Bellaviva ladies frequent my Starbucks location (since we’re only divided by a Jamba Juice) on a daily, but the ladies here treated me like family when I walked in. Charmayne, the lady who did my hair, had a lot to deal with. I had hair that fell down to my hips, and her job was to chop it all off to my shoulders. She assured me, in my extreme doubt, that my hair would still look amazing after she cut eighteen inches off it. And she was right. Two and half years of letting my hair grow freely without trimming, and it looks better than ever.
Char is a natural convo holder. She talked so openly to me the entire time about everything that came to our minds, I felt like I was talking to my long-​lost sister. I was so thoroughly pleased with her work, I had to hug her after.
You can bet I’ll be headed back the next time I need a hair chop.

After hiking 3 trails, snorkling, and beaching it for a week, I figured I deserved a massage to end my vacation in Hawaii. They were able to book me on short notice, which I appreciated very much.
I recommend booking your treatment with Tim. He is very knowledgeable, professional, and friendly. I have chronic tightness in my upper traps, rhomboids, and cervical paraspinals. He was able to find all my trigger points in those areas. I loved the technique he used to restore my range of motion. I came out the treatment room feeling like butter! I didn’t want to leave the treatment bed. Let me say, one of the best massages I have gotten (and I have had quite a few…). Awesome experience. I would definitely come back if I returned to HI.

The polish on my manicure lasted less than 3 days. Granted, it’s not gel polish, but I’ve never had such a short wear time on polish ever. I’m a housewife, so the most abuse my nails suffer is from washing dishes. I was kind of surprised to see the edges bubble so soon.
Other than issues with my manicure not lasting, the salon is decent. Most, not all, of the staff is friendly and the salon is pretty clean. It’s definitely a step up from a chain salon.

I absolutely spent half a day here today getting pampered like a queen! I’ve created my own spa package which I started with a full body massage then a slimming seaweed wrap. I got to shower myself, then I got my eyebrows waxed, then ended with a full service facial! I have no complaints, just relaxing memories.
Don’t get me wrong, I did cost some bucks, but I believe with the work week and this past year stresses I’ve had, it was all well deserved.

I have been going to Bellaviva for a while now and cannot imagine going anywhere else! The atmosphere is calm and relaxing, with different areas for different services and the staff is always friendly and amazing! I get my hair cut here by Darlene, and my nails done with Coco.
Nails: I got to Coco for my shellac manicure and pedicures. She is so wonderful! She does such pretty nail designs. I can come in with no idea of what I want and she creates something perfect. On the other hand, I can come in with a specific picture and she will recreate it for me. She really takes her time and is meticulous about her work.
Hair: Darlene is awesome! Her cuts always come out exactly how I ask and when I was debating on trying a new style she did her best to help me imagine what it would look like so I could make a decision. Her shampoos are one of my favorite parts! Tip: she’s sometimes hard to book so book in advance!
Massage: I just recently went here for a couples massage for my husband’s birthday. The whole experience was wonderful. Their spa service are all in a separate (quieter) area away from the rest of the salon. We were treated to a foot soak before the massage and then led to our room (with heated massage tables!) for our wonderful massages. My therapist was Venus, and she was great. She knew exactly the right pressure to apply and took her time in the areas that needed more work. My husbands therapist was Laura and he was just as happy. We didn’t want to leave!