Jamie Lane spent countless hours with us in her shop and at our home, helping us with custom window coverings, selecting carpets for the bedrooms and living room, and even giving her professional opinion on different wall colors. She has a very down-to-earth personality and is extremely professional. Her installer Jeff was a perfectionist as well. We have a mix of pleated shades, woven straw-like shades, tall sheer curtains, and wood blinds. The shade coverings have an added layer of white fabric that blocks out a lot of light and has protected the shades very well even in the strong Hawaiian sun. Its been 11 years since they were installed, so I can confidently say that the products she uses are of utmost quality, as everything is still in working order with really no wear and tear. OVERALL: Personalized & professional service, top quality products!