Lakeside Kennel & Cattery

We have been boarding dogs at Lakeside Kennel for over four decades. Once we found Lakeside we never took our dogs anywhere else. It is a safe and healthy place for our four-​legged family members. Lakeside has fresh air, sunshine, ventilation, outdoor runs and plenty of love and. Affection for each pet. This means plenty of daily exercise and an environment where our dogs can maintain their good potty habits. Also, there are large exercise paddocks which enable us to schedule additional daily exercise. There are no chemicals used anywhere on the property. Lakeside offers a very holistic environment for our pets. There wasn’t one time in 40 years that I walked in and smelled that tell-​tale «kennel smell» you find in other places.
What we particularly appreciate is their kindness and sensitivity to our dogs as they became elderly or infirm. We never had a qualm about leaving our beloved dogs there even as they got older.
The dogs get excited when we arrive and simply want to dash inside the kennel whenever we bring them, which makes me feel good about even leaving them. It has become their «home away from home.» They love the place!
There is a secluded and private area for cats away from the dogs.
All in all, Lakeside is a very peaceful, calm place and a healthy, safe environment for pets. Two thumbs up!!! Charlotte G, Cherry Hill, NJ

UNDER NEW OWNERSHIP!!! George is reputable, honest and will absolutely pamper your pets!

I have been using the kennel for years. I have two dogs, My youngest dog is 3 years old. The times I have dropped off both dogs for boarding I have been charged $ 45.00 for the dogs to be boarded together. Then there was an Additional 5.00 fee each for their walk/​exercise each day and a grooming charge if I chose.
The last time I boarded them my daughter dropped the dogs off for me and she was asked if they were going into separate kennels and she answered yes. She told me they were in their own kennel and I said it’s ok it’s just for 2 days so that’s not a big deal. That cost more than what I usually paid when I picked them up but I expected it because of the change in kennel quantities.
This time around We went on vacation for 9 days. I reserved the time for them to be in the same kennel expecting to pay the same 45.00 per day I always paid before And the additional ten dollars per day for exercise.
Lakeside does not accept credit cards or debit cards so I pay in cash. When I arrived 9 days later she tells me my bill is over 800.00. I had 550 on me because I also got them groomed.
I questioned the charges and she gave me completely different boarding costs than I paid every time before.
Long story short she said they are under new management because the old management was questionable. Great. Well…
No one went over pricing with me so how would I know it changed? She pulled up the records of last time I dropped the dogs off and said I paid the higher pricing back in April. I said yes, i paid a higher price because my daughter dropped them off and said they were in separate kennels. But, really when I reserved the time when I called I had told the girl the same kennel, but whatever that’s a different story.
The girl told me she would have the owner call me so I could discuss it my complaint.
The owner called and said the old management use to give discounts to some people for tips. I said if you are implying I got a discount because we were doing something shady you are wrong. I never tipped anyone and every time I came I was charged 45.00 per day for years.
I explained no one at the time off drop off told me pricing or went over pricing with me. If I wou, d have known it would cost so much I would have made other arrangements,
For a place that does not accept credit cards you’d think they would go over pricing so when you pick up you know how much money to bring.
When I said this to the owner she responded there are brochures all around with pricing. But, in my defense if I paid the same price for years why would I expect anything differently? Why not have signs up that you cant miss?
I could have easily found a number of people to dog sit for 400 a week and I will do exactly that next time we go on vacation.
Poor customer service and communication.
Apparently it only costs 7.00 less each day to board the dogs separately? Imagine going to a hotel and getting one room with two beds for only 7.00 less than 2 rooms? Yeah that makes sense.

I worked here for a week and unfortunately I had to leave due to personal reasons. Since I am not currently working here anymore I feel that it is acceptable for me to leave a review. Working here I got to see the inner workings of this place and not just what everyone else sees and I have to say it is just as great behind the scenes as it appears up front. The cages are always clean and the animals are very well taken care of fed properly cared for with the ut most respect and are always properly handled. You can absolutely trust your pets in the hands of this kennel because I can guarantee you will not find a place that will treat your pets better. I personally did and helped with all of the customers requests how and when they wanted them and that is saying something. It is good to know that when you have special requests are willing to pay for them that they are actually done and not just brushed under the rug.