Broadway Dental

I was absolutely blown away at how disappointing this place was. I made an appointment over a week ago, I wanted it to be before the end of the year. So, I made my appointment on Dec 20^th. First off, when trying to set up an appointment, the man on the phone said he didn’t have anything available for the days that worked best for me, and then he just asked if he could call me back in a few minutes. I wait an hour, and no call, so I called them. However no one answered. Another hour goes by, call again, still no answer so I leave a voicemail. I call again in another hour and finally an answer. The woman on the phone did not understand or hear anything I said. I consider myself to be very loud and clear and I usually spell out all important info like names, addresses etc. and literally every single word I had to repeat multiple times. Next, we eventually set up an appointment for my husband and I to go in one right after the other. Fast forward a week, I show up 15 minutes early and the door was locked, there was no one there and no lights on. I wait until 3 which was when my appointment was scheduled, and still no one. I wait until 4 pm, calling and checking the door every 15 minutes. Still no answer, absolutely no response whatsoever, which is especially disappointing because I had to take off work just to be stood up by a dentist.
So my husband and I leave, and at 7 pm that same night, he gets a phone call from a private number. It ends up being someone from this office who said he called myself and my husband multiple times yesterday and today. However me and my hubby never got ANY calls, NO voicemails, absolutely nothing. Both of our phones work perfectly, in fact I received other phone calls from many other people today and yesterday and no one else had any problems whatsoever. Same with my husband. So for the employee to blame it on our phones is outrageous.
So long story short I never even got any dental work done, never even walked inside, and still had the worst experience. I am very angry that now because of my insurance I have to wait anther six months to get a check up, and that my husband and I both had to take a day off work to be left with this.
Absolutely would not recommend this place.

Dr. Hodes is excellent at giving injections – I didn’t even feel them, which is unusual for me! He has great, state of the art equipment, does quality work and is pleasant to be around and very friendly – you will not feel like you’re part of an assembly line like so many of the larger dental offices make you feel these days. Dr. Hodes has reasonable prices and is very down to earth and honest. I would recommend him.

One of the worst places I’ve been to. The staff is as shady as the location. Sure they seem nice but it seems as if they don’t know what their talking about when you ask something. They charge or overcharge for everything, and making a payment is a hassle. I see why every time I went in their waiting room was empty. Do yourself a favor and look elsewhere fast.