Alta Vista Insurance Agency

Okay, so it all started when I simply needed a new car insurance policy and they found out I had other real estate properties with a long standing insurance company that I was happy with.
The agent had me pull all the information and then went about methodically cancelling all my policies to reinstate them — obviously for the commissions she saw herself reaping at my expense.
In doing so, I almost lost my house insurance since she was attempting to also sell me a business policy that I did’nt need.
Furthermore, without my consent she charged my credit card an additional $ 85– and later informed me my car policy had literally gone up in price as she did the two minute transaction.
I tried to work with someone else and like the former reviewer, spent literally days trying to get my policies back on track.
Why they allow this agent to sabotage their practice is beyond me — apparently the owner is not a licensed insurance agent and has to rely on the deceptive practices of this agent.
There are plenty of other well meaning and honest insurance agencies in the area — do your homework and find one of those!

UNPROFESSIONAL!
i moved into the area and had to renew my car insurance. they were nice enough, until something ridiculous happened. the lady who helped me, inputed my VIN# incorrectly. a few months later i get a letter from the DMV informing me that my car registration AND license had been suspended! when i called the insurance company to please change my info to reflect no lapse in coverage they said i had to come in and needed a copy of everything… again. what happened to the original paperwork? no info has changed, she just needed to change it in the system! was she going to compensate for the $ 400+ fine i was getting to reinstate everything? nope, didn’t think so. even with their immense mistake and their unhelpfulness (this conversation lasted for over an hour seeing as how she didn’t want to fix anything, nor rectify the situation & insisted that i MUST come in even if it was out of my way) they didn’t even apolagize. i am absolutely never coming here again!