Help Smog Parts

I have been dealing with Darren for years. He is knowledgeable, fast, on top of the parts and sensitive to his customers needs. Now that I have moved another shop 1000 miles away I still call Help Smog and have it shipped in. He is great!!!

Great customer service and very fast shipping, has just about anything you could ask for and if he doesn’t he will find it. Always a pleasure to work with. Thanks

Thank you for saving my bacon several times. Its hard to locate parts that are discontinued. Keeping that car on the road for my customers is all they want. I always found what i needed here. Shipped quickly and I have never had a bad part from them. Milt’s Service Garage in Vallejo thanks you!

I own a shop in San Diego area and was very pleased with the service I received from Darren. My customer had a 1984 Chevy C20 that looks like new. After having the carb rebuilt and installing plugs/​wires, the truck ran much better but the Diverter valve was bad, dumping raw fuel. NO ONE HAD ONE. Check E-​bay, dealers, Parts stores and no one had the correct one.
Darrin new exactly what I needed, and I received it the next day. The price was reasonable and my customer is now back on the road. Happy Happy.
Jerry Kubitsky
Summit Transmissions
La Mesa, Ca

I would highly recommend Darrin to anyone looking for hard to find smog related parts. A little on the expensive side? Not really, when you consider that a vehicle is basically not driveable if it’s not able to pass smog. When my customer with a 1982 Dodge D350 needed a roll-​over valve for his fuel tank, Darrin had the part in stock for a little over a hundred dollars. My customer looses several hundred dollars a day he’s not able to use his truck. My math tells me I paid a small price for the part needed to get my customer rolling again. I received GREAT customer service when ordering the part, for the record.

After reading the reviews below I have to comment. Laypeople usually don’t know what they are asking for. If you aren’t a trained mechanic, you are going to have a very hard time identifying the parts you need. Best to be humble and admit that you don’t know what you are doing and let Darren guide you.
If you don’t know enough to communicate over the phone, he may not be able to help.

Zero stars! But the site won’t let me rate «nothing.»
This shop and Darren deserve zero stars as other reviewers have reported. I called him and asked for a list of parts he said I needed for my car and he laughed and very unprofessionally told me it doesn’t work that way, he doesn’t listen to people who bark orders and then asked me, «Would you like to try it again?» and I simply said «No thank you» and hung up. I felt extremely violated and was in shock that he was so rude. Initially, the first time I called about 1 month ago, he told me the parts I needed would be about $ 2,800 but he said he couldn’t even give me a list of what the parts were and that I would have to pay up front for them and then he’d order them from somewhere.
In addition to his rudeness, poor business ethics, and lack of knowledge, I’m sure he won’t be in business long. He has some serious problems and absolutely no courtesy whatsoever. Make sure you call him only if you think you would like to be harassed from a business.

If I could give zero stars, I would.
Parts stores sell commodities.
Customer service is basically the only distinction between one store and another.
The person I spoke with is a condescending SOB.

The owner Darren was extremely rude to my husband and I (who own and operate an automotive repair business) over the phone when we attempted to call and follow up on a credit from a charge in Dec 2012… he insulted me as the book keeper and then further insulted our business after we told him we would not deal with him again in the future due to his unprofessionalism… he stated and I quote, «I would not want to do business with you dildos anyway»…then he hung up on us a second time. This is no joke. This man is extremely rude, unprofessional and does not deserve any one speaking highly of him or his business if he is capable of this kind of behavior. UNBELIEVABLE!!!

Darren is the most unprofessional person I have ever delt with. I have never been called racial names by anybody up till now. I dont know how a person this rude can still be in business. Thats right they are one of the only ones that rebuild junk yard smog parts and then charge three times what they should be. I would defenetly not do business with them again.

Right on! I found this place after weeks or searching for a rare part for my old rig. If you have an old car and your are looking for rare parts to pass smog, you’ve got to give these guys a call. I have an 1985 Toyota Land Cruiser that needs a small part for the carb, and i’ve called all over the country, scoured web sites. no luck until i found these guys.
They didn’t have the part, but found it somewhere else and he said he thought the price was too high, so he was looking more for it. I told him to get it and ship it.
Good guy, helpful and fast.