Cricket Wireless

I made a bridge pay payment on august 31^st to keep my service on for 7 days. On september 1^st my service was interrupted by Cricket. I called customer service and asked why they turned my service off. The Representative told me that I was supposed to call them to let them know I made a payment. I processed a bridge pay payment in the past and did not have to call them. This service is directly through Cricket via 611. After arguing with me I told her to turn my phone back on immediately! She informed me that I had 7 days to pay the remainder of $ 30.00 plus a processing fee of $ 5.00. On Sept. 7^th I went to use my phone and again was disconnected. At that point I called back and again got BAD customer service and was told I would have to pay my full monthly payment of $ 50.00 to have my service back on! I asked to speak with her manager. JAMES OLPEZ, I.D.#7093 out of the DOMINICAN REPUBLIC was very rude and disrespectful to me and was laughing at me when I was telling him about the bad service I was receiving from him. I told him I was disabled and needed my phone and he continued to laugh. They are going to lose my service once I choose a new Servicer!