Carpet Man The

If your in the market for new carpet, don’t go to Carpet Man. Here’s why!
I scheduled an appointment for a person from Carpet Man in Visalia to come and measure my home in the foothills for new carpet in four rooms, and a staircase. The appointment was for 2 p.m. At 2 pm on the I stepped outside for a couple minutes and missed two phone calls from the person who was supposed to measure my home. The calls were missed at 2 pm. I came inside and noticed I missed the calls and I called back immediately. The phone just rang and rang and rang. I waited a couple minutes and called again. Still no answer. I wanted about 5 mins. and called again. This time he answered and told me I have him the wrong address and that the number I gave him was not on the street and I sent him on a wild goose chase. He was talked loudly and was quite aggressive. He rattled off a house number, and when I said that wasn’t my address, he insisted that was the address I gave him. He then told me he was already back in Visalia and therefore wouldn’t come back. He didn’t try to reschedule or anything! He hung up on me!
I was pretty annoyed, so I called the store and requested a call from the owner. I waited for the rest of the day and a good portion of the rolling day, but I never received a call from the owner. I called the store again, and the owner Bill answered the phone. I began to tell him I was pretty annoyed with what had occurred the previous day and he interrupted me and told me he already knew what happened. He said that the person who went to my house was his son and he claimed that that I stood him up and didn’t return his call for a half an hour. bill, the owner, said that his son tried to reschedule but I hung up on him! I told him that wasn’t true! He then called me a bitch, and started yelling obscenities over the phone at me. He told me I was a liar and that if came down to choosing between believing me or his son, he would choose his son.
I couldn’t get a word in edge wise! In the middle of his obscene rant, he told me his doesn’t need my money and that he was doing me a favor trying to help me get carpet. He told me his wife is a former judge (which I really don’t know how that pertains to carpet, but I guess when you act irrationally, there is no logic!) Then Bill, the owner of The Carpet Man, hung up on me!!! Like father, like son!
I just can’t believe those two people think it is in any way acceptable to cuss and yell at a customer, tell a customer they don’t need my business or money! And yelling??? Cussing??? Really??? Truly pathetic!!!