C & R Alterations

I don’t like to leave low reviews on locally-​owned businesses, but this place dropped the ball one too many times.
I should say that the very first time I went here there was a man arguing with one of the seamstresses about an item of clothing he’d dropped off. He was angry because they’d had it for a week and it still wasn’t done even though they’d promised it would be.
That conversation turned out to be ominous of what to expect from C&R.
More often than not, my clothes are not ready on the date they give me. I don’t think it’s unreasonable for expect a finished order in a week if they’d promised a week. If they say «by tomorrow at 6», they should be finished by tomorrow at 6. This is basic business practice.
I’ve taken my business elsewhere.

I brought my wedding dress in a month early from the date of the wedding just like they said. I came at the time specified to pick up my dress a month later and they hadn’t even started! They told me to come back in a week. No apology for not finishing. They also made me pay up front which I regret and now know better. I came back in a week and they did the alterations but the underskirt was longer than the front of the dress. They had to fix it and told me to come back the next day before closing. This is all going on between me and the owner. I come back at the designated time the next day and nothing had been done and the owner isn’t even there. They told me to come back the next day. What if my wedding was the next day? Fortunately it wasn’t but at this point I was seething but the lady who was there barely spoke English. Luckily my mother can speak some Vietnamese and got them to fix the dress that day but then I noticed there is a PEN mark where they must have marked the dress for alteration. They refused to take responsibility. DO NOT GO HERE. They are unprofessional and not worth the stress. My dress was also very wrinkled after the alterations and their steamer was broken. So i left with my altered dress a week and a half after they said they’d have it done with pen marks and wrinkles.

I always come here to have my pants and clothes altered.
I typically only get my work dress pants hemmed to fit with my shoes and height but I have gotten a work sheath dress completely altered here that I got on sale 4 sizes too big and it was done perfectly.
The prices are reasonable — the workmanship is great — and the turnaround is pretty efficient. Usually for about 5 pairs of pants and a dress it takes a week.
I’ll continue to come here because I have no reason to take my business anywhere else.

I’ve been coming here for 10+ years, the only place I’ll go. Van is great, never had a problem and they’re fast. You can’t go wrong coming here.

I’ve not had anything major done, but I’ve brought quite a few small jobs to C & R and they’ve done an excellent (and quick) job for a very good price.
I think a lot of people don’t realize how affordable it is to get their favorite clothing pieces altered or repaired. It’s less than $ 10 at C & R to get a pair of pants hemmed, for example.
I’ve had a sweater repaired and some patches sewn on my daughter’s martial arts uniform there as well. I was happy with all of their work.
Also, I like their little dressing rooms up front. They have you try on the items usually and pin in front of a mirror.

C&R Alterations came highly recommended by one of my girl friends who works at Nordstrom. A lot of her clients take their business attire to Van at C&R. My brother also goes to Van at C&R. He takes expensive Gucci suits to her & feels fully confident in her. However, he’s never let anyone else at C&R do his expensive items b/​c Van is «the one» to take your clothes to. So, when I had to get a very expensive bridesmaid dress taken in a whole size, I went to Van. She did a great job! And the price was reasonable.
If you want to see Van specifically, just call ahead that day to make sure she’s there.
C&R is great for regular items as well, not just dressy items. I take yoga pants to them to be hemmed, my girl friends take their jeans, & my husband takes his jeans to be hemmed, shirts to be taken in, etc.