Carroll’s Moving Packing & Storage Service

Vineyard Haven, United States

1

1 review

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Telephone:
+1 508-693-0348
Address:
Edgartown Rd, Vineyard Haven, MA, 02568
Nearby public transportation stops & stations:
240 ftM.V. Campground
0.3 miHillside Village Community Bldg
0.7 miTisbury Park-and-Ride Lot
Categories:
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Today

Today –
Local time (Vineyard Haven) 01:40 Saturday, 28 June 2025

Business hours

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Tuesday –
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Friday –
Saturday –
Sunday –

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1 review of Carroll’s Moving Packing & Storage Service

No registration required
Place rating: 1
Palo Alto, CA
Horrible. Received my $ 2,400 sectional sleeper sofa broken, torn, and soiled with soot and oil. Sofa is also crushed down the back. Truly an unbelievable situation.
Additionally– the delivery men punched holes in my wall with the sofa and also tore my ceiling!
Rude woman on the phone (I do not remember her name, but she was absolutely unprofessional and I can’t believe I was spoken to like that as a customer who received such a damaged product.)
Also, Maddie (the owner?) has been unprofessional and has not followed up. I’ve left messages and no calls back. She has also not sent any of the paperwork needed to the company from whom I bought the sofa. Not only am I having to go through this mess of a paper trail and logistical nightmare to get this situation resolved, but Carroll’s won’t even release the paperwork.
NO APOLOGY from Carroll’s. None whatsoever. And that doesn’t even touch on what happened with the delivery and house damage.
I’m appalled.