Rossi Honda

Recently tried to buy a new 2016 Pilot, but like all other dealers in the Philly area, they are charging full retail. No reason to drive an hour to Rossi if they are charging the same as everyone else. Even Rossi admits that most of their business is out of the area because they have better prices (not anymore) than their competitors. I even sent the owner, Ron Rossi, an email regarding their new «full MSRP» pricing policy, and did not even get a response. You would think that a customer that has purchased his last three vehicles, brand new, from them, would get a better deal than full sticker price. Think again. I ended up buying the new Toyoda Highlander, which was a better choice for me anyway, and no, I did not pay sticker-​not even close. So if money is no object, and you don’t mind that their selection is pretty poor (they didn’t have the model I was looking for and took them over a month to get one in), this is the perfect dealer for you. Don’t say I didn’t warn you.

I go to Rossi Honda for service, and I have recently purchased a new car there. The service department has always been great, with prompt appointments, good customer service, and they’ll always give a few dollars off if they have a «coupon» available.
I purchased my new car through the internet sales team, and it was a very pleasant, no-​haggle process. They give you the «internet price», which comes out about at the price truecar will tell you to try to get. All the test driving, financing, and completing the process was pleasant and easy. They offered additional services and accessories, but definitely didn’t try to up-​sell me on these things.

I was very pleased with the service I received. Everyone was pleasant and informative. My car was handed in a professional and timely manner. It was ready when they said it would be. Which I think is one of the most important part of good service. I would recommend their service to anyone

Everyone who works here has a bad attitude. Very discouraging and not helpful at all.

Do NOT go here! Wrong parts ordered, car took 3 weeks to get finished when it should have taken a week max! When I finally got my car back, the passenger side seatbelt was not attached and of course, I didn’t notice this until I had a passenger so they had to sit in the back seat for the whole trip. To make it worse, there was a lack of sincere apology for this huge inconvenience. I would look elsewhere for a Honda dealership.

Jason Bender in service is amazing. He has taken care of us on numerous occasions throughout our time with our last two Hondas. Always accomodating and courteous. Picture perfect representative of the business.
The used car manager Mike Caffarelli is an arrogant slimeball. i’ve approached him twice on cars and both times he was a complete idiot with ZERO business sense and customer skills. I will never, ever recommend anyone to look at Rossi for a car. Service? yes, I will ALWAYS recommend Rossi… but not cars. Take your business elsewhere.
There is a technician there named Harold who used to be at Sussman (now Boardwalk) — he was an original Acura tech when the Acura brand started in the US and is an amazing technician. Throughout my time as a Honda product owner, which spans decades… I have never met a technician as proficient as Harold. There have been some good ones but he’s the best.

We needed a car. After our two Fords died tragic deaths, we knew we wouldn’t be purchasing Fords. I guess we knew we weren’t going to be purchasing Bentleys or Lamborghini s either. Other than that, however, we were open to anything.
We checked out two places before we came here. We were warmly greeted by the salesman. It turns out he was a neighbor of my wife’s family. The whole experience was casual and friendly. This was by far the easiest car purchase I have ever made.
They had a good selection. We test-​drove one car that interested us. We chatted a it. We said we wanted to check out another dealer. We came back after that and purchased the car. Despite our bank being closed, they were more than agreeable to let us take the car for $ 100. We declined, but were impressed.
Because we paid cash, signing the papers was painless and friendly. They answered our questions and we look forward to being part of the Rossi/​Honda families.