Sprint Store By Mobile Rev

This store is so screwed up. Went there last Friday when I couldn’t pre order order my Iphone online. They tried to sell me the new family plan and I told them I will think about. I said I want to preorder the I phone 6 64 gig and update with a two year contract. They said that I needed to place a $ 50 deposit. I said just put in my account. They said they couldn’t do that. So I paid the $ 50 deposit and came today to pickup the phone. The lady that took my order said that she couldn’t give me the phone because the 2 year extended contract plan has to be ordered from Sprint. I said you took the order and said that I could pick up the the coming Friday. Anyway she said I can order the phone today and it will be shipped to me. They do not have cluest idea what they are doing. I ask for a refund on my deposit and I have been with them since existence. Time to change to another carrier for sure. Awful people working there with awful customer relationship.

I love this store! the staff are very friendly and helpful, they always look for ways to save you more money… I’ve been with sprint for over five years, now I have five lines and I am not going to switch to any other carrier

I encountered a weird caucasian employee a few days ago who rushed at his all time best just to get me out of the store he didnt explain anything about what i needed to do once i were to get home cuz he practically kicked me out of the store for no reason at all i was there for like 2 minutes and there were only two people behind me in line. He was a complete A-​hole and told me that i wouldnt get any help if i kept coming back to the store. My past two visits woulda been 5 stars but this one just got me really PO’d I hope he treats no one the way he treated me i’ll get his name once i return again…
Oh and Takeeya now shes the really nice and informative employee she’s the BEST and has helped me with previous phone plans!

So I was looking for a Sprint closest to the Vienna metro since I just got back in town from DC. I ran into this one and had a very good experience. Lindsey and Amir were the ones in working tonight and they were both pleasant and very personable to work with. I can’t say that for too many Sprint stores in the area. I definitely recommend this store to everyone :)

All the staff here are super friendly and helpful. Talk to Adam if he is there, he listens and gives you all the options.