I did have to wait awhile and the owner wasn’t too polite but man did she do a nice job. She did seem preoccupied with other tasks and appeared to be the only one available to do fills or gel manicures. However, all that being said, she made my horrible full set that I had done elsewhere look gorgeous! As if they had never looked bad to begin with. I’m from out of town, but if I’m ever in the area again, I’ll definitely go back. My suggestion would be to make an appointment, but they do accept walk ins. She even stayed after closing to make sure my nails and two other ladies nails were done properly and to their satisfaction. Don’t let her gruff manor fool you. She does great work.