True Value Hardware

They don’t have the selection like at a big city Ace but are pretty well stocked for a small town. The help is extremely helpful, especially Craig the owner.

Customer service is on point here. Old school courtesy, greet when you enter, help you around the store and will order it if they don’t have it on the shelf. I’m always surprised that so far 100% of the time they have the random thing I need (a hula hoe last time– even the big store out of town didn’t have it).
Family owned and ran, many of the same employees still work there that were around when I was a kid, including the son that now runs the shop. Very personal, if they don’t already know you they will probably know you by the time you come back.
Prices are great. Comparable to any of the big guys, but better customer service by far, which is key for me at this point in my life with 2 kids tearing apart the store, I appreciate a smile versus a dirty look.