The customer service was really great! very polite and cool and easy to talk to on both a personal and professional level. would’ve stayed to enjoy my dinner but it was absolutely freezing inside. would’ve been better to eat outside compared to in… could’ve gotten the 5 star rating had it not been as if I was in Antarctica.
Harold P.
Place rating: 1 Williamsburg, VA
Good wings, absolutely horrible customer service! The person on the counter was rude and didn’t want to be there! Unfortunately this place has potential but not at this location!
Jess J.
Place rating: 4 Quincy, MA
Have stopped here a handful of times and my experiences have always been pleasant. Always get the boneless wings. Either garlic parm or the Louisiana style. Always hot & delicious. I would skip the fries if I were you — usually get cold and soggy by the time you get home. Only real complaint is the price. Pretty expensive for small boneless bites of chicken. But they do have that fancy soda machine so that’s always a plus!
Stephen F.
Place rating: 1 Ellington, CT
When this place first opened, I thought the food was great… sadly, they’ve already gone downhill. I visited around 3pm on a Monday when boneless wings are supposed to be $ 0.60 each, but the guy behind the register must have been tired because he charged me the combo price which was +/-1.50 more. I ordered 8 boneless wings(Louisiana Rub and Hickory Smoked BBQ), fries and a drink. First, I don’t normally expect all boneless wings to be breaded, but these were all coated, which unfortunately seems to have been the reason why the rub just tasted like spicy breading and not a true rub…(I make my own rubs and would never use breaded chicken for a rub). The BBQ wings were slathered in a sauce that seemed, sweet, but definitely not a Hickory nor a smoked flavor. The fries were extremely dry, as if they had been sitting under the heat lamps too long and I ended up leaving about ¾ of them uneaten on my tray. BWW, though not the greatest, easily beats Wingstop on taste and atmosphere. The hallway is a sad excuse for an eating area… and there were no garbage cans to be found. Not sadly, I won’t be back.
Melissa K.
Place rating: 4 Manchester, CT
Stopped in here the other day! Had delicious honey mustard wings. Will definitely be ordering from here again! Also the blue cheese dressing tasted very fresh!
Gordon H.
Place rating: 4 Vernon Rockville, CT
Very good wings, cooked perfect. Sauce heat as discribed and very tasty. 15 min wait was a suprise but understood as every order cooked specifically for each customer. Gotta get the regular fries… Insiide is comfortable yet small.
Diane S.
Place rating: 1 Enfield, CT
15 minute wait after order, no biggie but it didn’t end there. Sent us home with fries instead of the veggies we ordered. I chalk it up to inattentive service, the crew was watching tv. Wings were super oily and fatty. Not drained properly and seem like they were cooked in cool oil, based on the greasiness. Completely different experience than when they first opened. So disappointed, because the wings were great when cooked with care. C’mon managers — fix this team!
Jennifer B.
Place rating: 5 Vernon Rockville, CT
I was shopping at price chopper one night and decided to stop in and get take out and I’d have to say I’ve had good wings before but this was AMAZING! I’m so glad this is so close I will back for sure!
CD M.
Place rating: 4 Ellington, CT
I needed a quick dinner tonight after work and I remembered Wingstop recently opened in Vernon. I saw a $ 0.60 boneless wings special online and was sold. I placed a my order online, half Hawaiian and half Hickory Smoked BBQ with a small side of Bourbon Baked Beans, and when I arrived(5 minutes early) they were just finishing it. Another customer walked in behind me and they told him about 15 minute wait for 20 wings. When I got home, I saw they actually gave me 6 of each(12 wings) — bonus! The Hawaiian was delicious and the BBQ was smokey, both good. The beans had a strong Bourbon flavor that I didn’t like at first, but grew on me over time. Overall, I’d come back — it was quick and tasty, and is closer to my home than BWW. I’ll be honest though, I am not a wing fanatic nor am I a purist(after all, I order boneless and don’t like Buffalo sauce), but I enjoyed it. Also, I didn’t look around the restaurant much, there were definitely tables so you could dine-in, but I get the impression it is more of a take out place(vs. a sports bar, etc. like BWW or Sliders).
Steve R.
Place rating: 2 Manchester, CT
Meh is the perfect word to describe this experience. I ordered boneless take-out with three different sauces. The sauces were okay at best but these were seriously the smallest boneless wings I’ve ever seen, and they really didn’t taste all that good. There really isn’t too much else to say, other than I don’t plan on eating here again.
Alex P.
Place rating: 2 Berlin, CT
I came here with some friends over the weekend to try this place. I ordered the 6 piece wing combo with 3 regular wings with barbecue sauce and 3 boneless wings with garlic parmesan sauce with an order of fries and drink. The boneless wings had more coating on them than it did chicken and the sauce was mediocre, the regular wings were not very meaty and contained some fat and were not any better than the boneless wings. The french fries were a large portion and were overcooked and for some reason they had a sweet taste to them like a sweet potato. My friends did not feel that their meals were anything special either. Bottom line is that this is a mediocre wing joint and I will not be returning here again.
Krystle B.
Place rating: 3 San Jose, CA
I was excited to see a wingstop open up near my house; but I’m sad to say that this place fell short of expectations overall. Here are some highlights — 60 cent boneless on Mondays AND Tuesdays! — Boneless wings are TINY. Not very meaty and pretty disappointing looking when you get your basket. — Wings are salty salty salty! Very overwhelming, get a drink. — Outside of batter is too crispy, flavors are soaked in properly. — Wait time is LONG, maybe they’re getting their sea-legs but the staff here is pretty slow; order ahead if you’re in a rush. — Ask for ranch or bluecheese; isn’t given if you don’t ask! –Dining area is just a long depressing hallway, not a place to catch a game with friends. I feel as though I could be back on a discount day; but would definitely prefer BWW or Sliders.
N S.
Place rating: 3 Vernon Rockville, CT
Tried this place for the first time. Lots of options. Ordered Buffalo Wings and Parmesan. Average taste. Good service. They should provide outside seating like Menchies next door.
Mitchell N.
Place rating: 1 Vernon, CT
Food is never ready when you order online or call in. 3 times I have ordered online and they always make you wait at least 10 – 15 minutes once you get there. This last time the manager said to give me a few extra wings to make up for it. The manager explained that corporate doesn’t allow the online orders to be input directly in the system but rather print out at the printer and manual have to be punched in. Except the printer is right next to the register. And now after getting home and opening the order, the extra wings he promised aren’t in there. Pretty pricey for what you get too. The wings aren’t spectacular, but at least it’s something different to order being a newer business in town. I wouldn’t recommend this to anyone unless they really want bad service and mediocre wings.
Christopher B.
Place rating: 1 Bolton, CT
Not impressed. Ordered wings online and was given a pick-up time. Arrived 1 minute after pick-up time, and found they had just started on the order. Order was finished and sitting in the window for 10 minutes until I asked for it. As far as the wing go, they were mediocre at best, with a much higher rate of broken bones than you should see.(5 – 6 in an order of 20 wings). There are much better places around.
Scott B.
Place rating: 2 South Windsor, CT
For a place that only serves wings this place is nothing special. I was really hoping for a solid wing place in the Vernon area seeing as there are none. The wings we ordered were mild and teriyaki. The flavor of the sauce were bland and nothing special. The wings were also way over cooked as the bones basically fell apart as you ate them. Given the choice of the nearby hooters or Buffalo Wild Wings neither of which are outstanding this place is a distant third to those two places. When all you have is wings your taste and overall appearance should be far better. Won’t be returning anytime soon.
Kevin J.
Place rating: 2 East Granby, CT
Where to begin. I don’t know if it was the emotionless robot that was working at the register?(I got my order to go), and maybe it’s better if you dine in? But for nine dollars and change for 10 boneless bites of chicken they should be crispy with ample great tasting sauce and an appropriate dipping sauce as well. These bites of chicken were none of the above. The only reason I give it two stars is because they at least had some good local craft beer to go with your meal. I may give this a second try when I have more time to sit down. J Timothy’s in Plainville Connecticut by far has the best wings on the planet so there you go.
They 9.
Place rating: 4 Hartford, CT
Let me preface this by saying I’m a Hooters fan as far as wings are concerned. Not because you’re served by a Hooters girl, which is a plus, but because I like that buffalo sauce. This place has a variety of decent sauces and everything is cooked to order. I tried the basic hot sauce on the wings, more of a sriracha style hot, and those were pretty good. Also tried some of the BBQ sauced version, it was ok but nothing to write home about. For the chicken nuggets I tried a Habanero sweet sauce that was excellent. I think I would go back for the nuggets and try a few more sauces. Have yet to try the chicken tenders, but can only assume they are also tasty, Staff was friendly and helpful. Especially when I went on a napkin quest and couldn’t find any. A staff member pointed to the communal paper towel roll on the counter. Interesting. Someone pointed out they don’t have salt. I would say that’s a statement on their behalf that they have their seasoning down. Yes, the hand cut fries had plenty of salt,(and they were awesome if not a kicker to your hypertension.) No trash can either, also kinda weird. But when a staff member saw me wandering around with a tray of garbage, they took it away for me. 25 bucks for two people, everything was good, they freed me from my garbage, I’ll go back.
Tammy S.
Place rating: 4 Middletown, CT
I’m glad a Wing Stop opened up in this area. They are a chain, and they finally brought a few locations to CT! This is more of a fast casual restaurant. You order at the counter and everything is made fresh to order. They offer a good variety of sauces and rubs, and also your order can include 2 sauces/rubs which is good for a variety. Depending on how many wings you want to get — it might be better off to get the combo deal(9.99 for 10 boneless wings, fries and a drink and it was about $ 10.39 for drink/wings) Sauces are very flavorful, but for myself I didn’t find too spicy.(then again I do have a higher tolerance! :)) Today I ordered the cajun and garlic parmesan. My hubby ordered the traditional wings, and although they were small in comparison to other restaurants he really enjoyed the wings and said they were very flavorful. One thing though that was quite odd though was that when my hubby when up to the counter to ask for salt they told him that they don’t carry it… which we both thought was very odd for a restaurant, especially one that serves fries! I also wish the had a few other options besides fries for a side, but they do have good fries. Although they do get bonus points for the Coke freestyle machine! When I was in there also — they had a sign on the wall indicating that Monday and Tuesday was boneless wing day and wings were .60 a piece. Service was friendly, and they even clean up your table afterwards.