Quick pharmacy and the best cashier I’ve ever seen(her long name starts with a «Q» and she often works in cosmetics). Even though I don’t love the hard sell of gum and chocolate at checkout, «Q» makes up for it all. She is amazing!!!
Susan S.
Place rating: 1 Vernon Hills, IL
The cashier is challenged she cards me every time, I’m so annoyed. I think she does it because she gets a kick out of irritating people. Really argggg. Boycotting this walgreens. Plus the service is terrible when you see a customer coming down the aisle wouldn’t you stop mopping so they can pass what the heck!
Angie D.
Place rating: 5 Chicago, IL
The best, quickest, and no nonsense pharmacy. Everyone is knowledgable and friendly. Very impressed.
Memo M.
Place rating: 1 Libertyville, IL
The rudest people I have ever dealt with. Mr Yi is a complete jerk the guy works in the pharmacy. He should not be working there at all. He was extremely rude to me and decided to get into a screaming match with me after I told him I placed an order two days ago, he decided to tell me I didn’t and call me a liar. I really hope this man gets fired from there. I will no longer go to this pharmacy ever again.
Victoria W.
Place rating: 3 Vernon Hills, IL
In a nice area but not a nice store. Smaller than others and always had solicitors outside of the store. If you are looking for that special item you see on walgreen’s website and expects to find it here, chances are you won’t, probably better luck hitting up walmart.
Jess K.
Place rating: 5 Vernon Hills, IL
I got AMAZING customer service today from Lexi. I walked in with a list of items I needed to clean my new lip piercing; I had no idea what half the items on the list even were. Lexi personally helped me find each item on the list. And afterwards, I put my list(and directions for healing) on the counter as I checked out and forgot it there. Lexi ran out of the store with the list and handed it back to me as I was getting in my car. Thanks a ton, Lexi!
Kim B.
Place rating: 1 Naperville, IL
This review is strictly for the pharmacy at this location. I received the worst customer service I have ever had on Monday evening. I walked in with my boyfriend around 6:00pm on a Monday night to pick up a new prescription. I should mention that my boyfriend was wearing a gigantic arm sling and hospital gown because he just had surgery and needed to pick up his painkillers before we went home. There was only 1 person working at the pharmacy counter(besides the pharmacist) so we had to wait a few minutes in line just to drop off the prescription. When it was our turn, we informed the pharmacy staff that we would wait for the prescription. They said it would be about 20 minutes so we walked around the store aimlessly and returned 15 minutes later to check if the order was ready. We were told the prescription still wasn’t ready but they would call us when it was finished. THIRTY minutes after we initially placed the order, we were still standing around the pharmacy counter waiting while the pharmacist and the staff member were discussing teeth whitening. Annoyed, I walked up to the counter again and asked if the order was ready. He looked in the computer and then said that our order was ready. My boyfriend was pretty pissed because they knew we were waiting but they didn’t bother to call us when his prescription was ready. He asked why our order wasn’t announced when that was what was promised but we received no apology or explanation besides«oh I’m not sure, it gets really busy back here.» Normally, I would understand the pharmacy being«busy» but on this particular evening, they had been discussing teeth whitening and were in fact NOT busy. We were the only people waiting for a prescription. Terrible service. I will be writing to corporate to let them know of our experience.
Jennifer L.
Place rating: 4 Vernon Hills, IL
Walgreens is a great place to go if you need to pick up something quick. There is plenty of parking and the store is never super busy or full like other drugstores in the area. They even have a new program where you can order what you need online and have it ready for you when you get to the store. Other big box drugstores are not doing that to my knowledge. The store is well-organized, clean and bright. Also, the service has been great every time I have visited. The only downside in my opinion is that the prices can be higher than other drugstores in the area. Also, this particular location is not 24 hours. Overall, good store and will definitely be back.