Loomcraft Fabric Outlet

Purchased fabric to have three custome roman shades made, one came back perfect love it. The other two came back wrong siize. They could not replicate fabric, from different bolt to correct /​re make shades. Was issued refund on shades. All the employees helpful.

Amazing selection and a rude staff member, so we’ll go with a three.
No one said hello when we walked in and, being that it was a Monday afternoon and slow, they really have no excuse. One woman did approach me after I was there for 30 minutes and offered to cut swatches if I needed any, so that was nice. She was smiley and pleasant.
The other woman there (short gray hair) was quite the opposite. I approached her at the counter and asked her about pricing and her answer was «no». No eye contact. Nothing. Just no. She apparently couldn’t be bothered by me, so I put the products back I was about to buy and left without making a purchase.
I personally hate supporting businesses that are not at least courteous to their customers. I don’t expect hand holding or over the top greetings, but get it together and get some employees that aren’t bitter or pompous (she seemed like she was afflicted with a bit of both). I guess when demand for a product is high enough businesses can treat their customers any way they want (which is unfortunate).

Stopped by to check it out and picked up an empty tube from a fabric roll. I was holding it and thinking about a craft project when the sales person yelled across the store” you can’t have that”. I never said I wanted to buy the tube let alone take it for free. RUDE,

Absolutely the best place to shop for fabric that I know of, in the Chicago area! It is clean, organized beautifully by color, and absolutely inspiring for anyone needing a lift of their spirits, or who may be a «closet» decorator, looking for ideas.
I have just found a gorgeous mohair-​look-​alike fabric in silver-​sage for less than $ 15 per yard. The Vernon Hills location did not have enough yardage for my two sofas, but immediately located the yardage at another store. I ordered, after seeing the fabric via texted photo, and it is being shipped for less than $ 20 to my door!
I have visited the store for years, but the need for re upholstery was becoming necessary and unavoidable! The sales lady who assisted me was kind and gentle and took the time to write me a detailed estimate for the entire re upholstery job, which I may or may not do through them, but it automatically gave me a comp for my pricing work nearer home.
I saw some cushions come out for a customer picking up, so that is a new thought, too. I have a pair of bergere chairs with separate cushions, and I could buy fabric and bring the cushions for drop off and pickup — – awesome!
Also, they have outdoor fabrics, think Sunbrella. Any Mom would be wise to get slipcovers done for all indoor furniture out of this outdoor fabric, indestructible and stain and water-​resistant.
Also, if you are a Mom doing a child’s room or nursery— get over here! They have lovely silks and cottons in beautiful graphic fabrics —- modern or more romantic, toiles, stripes, floral, bold, modern geometries, ginghams, etc. you could do a Serena and Lily or Jonathan Adler look-​alike room for fractions of that price!
Highly recommended. Also, I found the service to be great on my recent visit. In past visits, I have appreciated being able to wander on my own, and someone has always been available to answer any and all questions, or to cut swatches, as many as you like! Love the fabric I just found there— so happy!

I read the reviews about the unfriendly staff, so I was not surprised when I walked in and the lady behind the counter looked up at me and went back to what she was doing. No «hello» or «how’s it going?», not even a smile!
I had just come from Joann’s and a lot of the fabric I saw was the same… only it was nearly twice as much at Loomcraft! Granted the Joann’s fabric was on sale, but even if it wasn’t, just wait for the coupons to come out. It’s better than overpaying for flawed fabric with flawed customer service.

I’ve had a love affair with Loomcraft for years. I discovered this place forever ago when I lived in Chicago (and so did they). A fantastic resource for discounted upholstery and designer fabrics, this is a place I trust for quality fabrics, professional advice for my sewing projects, and some great deals… especially in the back room.
Wall to wall and row to row, the selection will keep you shopping for longer than you might have expected. On my recent trip I discovered an entire section dedicated to durable waterproof fabrics. Thinking of my kids and the designer couch that hasn’t survived their existence, I will be back here in the new year so I can make slipcovers or afford to have it reupholstered.
Finding this place could be a bit tricky for some. It’s behind the Super Target store in Vernon Hills in a single story industrial looking warehouse building. You’ve probably seen it or driven past it a million times.
Whether you’re making pillows, drapes or furniture covers, I suggest coming here first and foremost before hitting up one of the bigger chain stores where you have to place your order for designer fabrics at the full price.
Happy sewing!

We are upholstering a couch and we came here to figure out what kind of fabric we would like for the couch and throw pillows. Everything here is super discounted, but we could not find any flaws in the fabric. They also have a huge selection and will allow you to check out a ream of fabric to see how it looks in your home before you commit to it. That’s pretty cool.
The ladies here all seem to know what they are doing and give great tips. I just feel bad because when I went they seemed very understaffed. I don’t think they were expecting it to be so busy! But they remained kind and helpful!

I am like a kid in a candy store when I come here. So many colors, textures, designs and ideas. This is the fifth time I have used them to redo a home. Every time we move, I have to start all over again and guess where I get my inspiration? Yup.
Unlike other comments, I have had a really good experience here every time I go. This place really gets busy, so try and go on the off hours.
They used to have coupons, and specials, but they changed all of that and with the money they saved, reduced all the fabrics by about 30−40%.
The ladies that work here know their stuff. They have all designed and/​or made their own curtains, pillows, drapes, bedspreads, etc. Their inventory moves fast, so if you see something you love, get it! The staff is helpful with calling other stores, if the bolt they have doesn’t have enough fabric for you. They also let you take a bolt home to make sure that you like the fabric in the room that you are using it (different lighting can change the look drastically).
I have had them upholster pieces for me before and they did a great job. They are running a 20% off on upholstery jobs now and I have just the piece in mind. I will let you know how it turns out!

Excellent selection of fabrics. Wonderful quality. However, I’ve shopped here many times over the last 12 years or so and have not found the staff to be particularly helpful or friendly. I’m glad that others have had a better experience with that, but you would think after so many times in the store, I would have had some really positive experiences. Don’t let that keep you away though. Like I said at the beginning — excellent selection.

I give Loomcraft 2 stars only because they do have a big selection but as far as the help, they are nice as long as you don’t have a problem, then they blame you and are very snobby and don’t want to hear what you have to say. I was in there buy material for six different rooms. They had two people helping me one would ask the measurements then figure how much I needed and the other was rolling the material on the electric roller. When I got home half way in on one of the fabrics there was a line of dye almost the length of the material. It was about two inches wide which could not be hidden. I took the material back in to show them and she said I was responsible for watching them roll the material to make sure nothing was wrong, and pointed to a sign which hangs from the ceiling saying no refunds. She proceded to tell me «why do you think you get this material at these prices, what do you expect!» Really, thats what you tell your customers. Why were two people helping me then? Why was she asking me questions while they were rolling my material, or is that the point. I don’t think a customer should be treated like that. They acted like I was trying to steal something and I was ignorant. So beware if two sales people help one customer. Watch them roll the material and make them go slow because it is your responsibility. They take NO responsibility. Someone wrote «first quality fabrics» the sales lady told me «these were seconds» thus the prices. So beware, smiling helpful people turn on you when something like that happens. Watch your material!

Just went to Loomcraft again yesterday and was blown away AGAIN by their wonderful service!
FYI! The lady at the counter told me they are about to add FURNITURE any day now to the floor. you pick out your sofa and then the fabric (which yesterday was 50% off) I teased her and said, «I hope you put the Smith with an E brothers out of biz cause I hate their commericals!» HA HA!
In any case I bought some beautiful curtins for my store yesteerday and it was only $ 8 a yard!!!
It is totally worth the drive and a fun place to explore.

Just an addition. The «Back Room» is now set up on the floor but in the back of the store. All of the remnants and sharply reduced items are there. The former «Back Room» is now filled with pre-​made cushions, valances etc.

Once you find this place, it can be a treasure trove of great, first quality fabrics at good prices.
This place is large and organized with a great selection. To make things even better, the bolts are sorted by color. After ages of looking in other places, I found some awesome striped fabric here that made kick ass seat covers in my dining room.
Bonus: The staff is super nice and helpful.
Bonus #2: If you are looking for a bargain, the back room is a must see. Several rows of fabrics at a big discount because they are either discontinued or just only have a short bit of fabric left on the bolt. Its not just the leftover junk, theres great finds back there!
They frequently have significant sales (30−50% off their already competitive pricing), so its overall a great spot.