Rose One Hour Photo & Studio

I will probably never choose another place to drop off my film unless I was to move over an hr away. It’s always well done and fast. Prices reasonable and am always 100% confident with bringing my film here.

Great place! I get all my film developed here now. The employees do their job well and I’m more than satisfied

…good place… …easy accessibility… …friendly service… …quick turn around… …good place!

By far the best of the best in town! Great staff and excellent quality in processing and printing. Always my «go to» lab in our ever shrinking selection for film processing.

Friendly and helpful staff. No fuss and great photos every time. Ten times better than those CVS idiots. Got passport photos done in 5 mins for $ 10 and regularly get film developed within a few hours.

Solid film processing, printing and scanning. I take all of my 35 mm negs here. I have zero complaints.

Ok so I do want to start out by saying that flat out, I walked out of this place with in under 2 minutes. The place resembles a crack den, is dirty and musty. I came in with one roll of 120 C41 film for a new camera test to make sure everything is working. I asked how much processing was, it’s around 6 bucks, not bad. What became a red flag for me, was when I asked about scanning… They claim it’s $ 15.99 for process/​scan then I ask what DPI the scans are done at for that price and he couldn’t tell me… He started rattling off calculations about pixles and flatbed scans blah blah blah, I’m a pro photographer, this is how I make my living. When I ask what DPI you scan my negs in you should know that. I even tried to circumvent any confusion by saying okay… so whats the final file size, couldn’t answer that one either…
The only reason I’m giving this two starts instead of 1 is because they had all of my favorite film stocks in stock, in both 35 and 120. I will not be bringing any of my coveted film to these people. I suspect they make the majority of their business from college students.

I needed passport photos for Turkish Consulate and I got 2 of them for $ 11 (super expensive for a simple DSLR camera and photography studio set) and unfortunately the consulate didn’t accept the photos because of dark background. I had to get new one from another photo studio and they were accepted by the consulate. When I went back to the Asian owner to explain the situation and get a refund, he started talking about how long he has been doing etc. Even though, I told him that different country consulates might require that specific type of photos (white background, not grey) he got so mad and tried to argue with me. So, I just left the place with wasting $ 11…
As a business owner, you might be doing something for years but you need to understand the time changes, requirements of some of the consulates might be more strict than others. I mean, if it was about something personal, I wouldn’t be upset but it was a requirement of a consulate. So, please put yourself in my shoes and look at it that way.

Went in to get some passport photos and it’s like visiting ‘back to the future’…80’s inkjets pumping away in the corner and old books on photography. It is a PROPER vintage photo shop and the romantic in me loved it! Then a lovely man attended to me straight away! He took my photos on a screen with a camera and I paid just over $ 10 with tax, and my passport photos were ready in about 5 mins! Couldn’t recommend more — even if you go just for the experience ha!

The Owner Kim is a nice guy and was very helpful. I got him talking by asking him questions about the store and its history. Proud and hard working owner. I went to Rose for a school project and out of all the places I went I was most pleased with my experience here. I know prices maybe your deal breaker but support local and talk with Kim!
Thank you for your kind energy and help to finish my school project!

Got a passport photo here. Cost $ 10 + tax. Super fast, friendly and affordable. I think in total it took like 3 minutes. I’d go back for this or other services. Looked like the printing services were cheap too, and the guy who runs the place seems like he’d do a good job printing stuff compared to random high school students working at a place like kinkos.

Very quick and professional. I got my greencard photos here and was in and out in ten minutes. The only slight drawback was the $ 16.99 price although I did need 6 photos so I guess that’s not too bad! Would use them again for sure.

Lovely little corner shop with the sweetest owner. I’ve gotten passport & visa photos here & he’s very diligent about making sure we have the right specs for each country. Photo processing is quick & of professional quality. & it’s a great place to pick up film, batteries & other photography supplies. I for one am grateful that we still have mom & pop photo shops & support this one whenever I can.

went here to get British passport photo done. wasn’t happy about the picture, and it cost me $ 16 for two passport photos. I sent my application to washington dc and received an email saying that they were the wrong size. I went back to rose photo and they were unapologetic and made accusations that I must have done something wrong. I had to get another set of pictures done, which they charged me $ 17 for and I was very unhappy with the picture. I asked them to show me the pictures they took so I could choose the one I wanted and they wouldn’t let me. I needed the pictures asap, which is why I have them a second opportunity. I left feeling very annoyed and upset that I have spent so much there and had such low quality results. the Asian couple who run this place are very rude and insulting and they are useless photographers. take your business somewhere that has class and shows you some respect. worst photography place EVER.

Inexperienced. Dont give them anything you dont wanna lose.
Gave him a roll of 120 to process and scan. Calls me a day later and tells me something got screwed up in the tank and that my roll was ruined. Trys to compensate me with 1 free roll of film. Not exactly free if I paid for it the first time now is it?

I have gotten some prints here in the past but my most recent experience was highly unprofessional. Not only did it take way longer than it should, there were ink smears on the bottom of my prints. I pointed this out to the owner and he said that is how the machine is. I myself am a designer and have handled printing and told him that his system needs to be cleaned so that ink smears do not appear on your prints. I mean, that’s just common sense right? He refused to listen to me, and told me that he is a specialist. He then told me he never wanted to do a job for me ever again, letting his pride get the better of him. Then he offered to cut the paper so the smear didn’t show and he did, and when he gave it back to me, one sheet was wet! I demanded a refund for that one print, and he said, it’s dry, why are you keeping it if you’re not going to use it? Well it’s not like I’m going to use it if the ink is smeared! Highly ridiculous that he was unapologetic about first, getting ink smears on my prints and then getting my print wet and expecting me to be okay with it. I told him I was going to write a bad Unilocal review for his service and that was when he threatened to sue me. Not only was his service highly disappointing, his behavior and mannerisms was ridiculous. Threatening to sue me over ink smears? Really? It’s not my fault your machines aren’t CLEAN (which I told him they needed to be) and that his space is unorganized to the point where water spills are on a surface that he puts prints on them. I don’t know where this guy gets off but as a dissatisfied customer trying to let him know that giving a bad product for money is NOT OK and him not listening to what I had to say — well, easy to say, I will never come back here again.

I was extremely disappointed with the service I got today. I was treated very rudely, and received no help at all with the query I had. The man behind the counter answered my question with such sarcasm, I promptly left and headed to another Shop on Wilshire, where I was helped by such friendly staff. I won’t be going into Rose One Hour Photo again.

This is an updated review. I have now been using Rose Photo consistently for a year. They have done maybe 100 rolls of professional print film with scans for me. I know labs. I have been a professional photographer at the highest levels internationally for 30 years. These guys at Rose are the deal of the century. I get a roll of processing+prints+30mgb scans for $ 28. All this happens in 6 hours. Yes the scans are machine done, but they are just fine for putting in a LR catalogue. I can drum scan the selects myself later. I have had no issues at all with the quality of the neg processing. The line is consistent and professional quality.
From my experience, when I have heard people complain about something or another in there, they seem to be lacking in even the basics of what photography is. The owner is quite patient with them, always helpful in trying to explain things. The guy at the counter is the same guy who is running the film, so there is no knowledge gap like you will get in a big lab.
To my knowledge this is the only lab on this side of town. I have no interest in driving all the way to Icon to get some attitude and pay triple the price. Rose is perfect for my needs.
Support these guys. They are a great resource to anyone who shoots film.

Okay, my mind has changed. Rose has not been consistently good. A step up from Walgreens, yes, but way below standards of places like Icon or A&I.
They were scratching my negatives and other people in my class that used Rose had scratched negatives too.
There high quality scans look like crap. Waste of money.
They did some photo spotting for me which was decent, but after coming back an hour and a half after they told me it would be done, they had yet to start and I had to wait there while they did it. $ 10 per photo seems excessive though and the price should just be based on how difficult the picture is to spot or how work intensive.
I’m done with Rose and I’m going to stick with Icon for my high quality stuff and maybe just go to a cheap one hour photo/​pharmacy for everyday shots.

I have been going to Mr. Kim for all my family photos for years.
I love the price and the quality is amazing. I recently found an old copy of my parents wedding and me as a baby which he retouched to perfection. The photos look like were taken yesterday. Also, I am a lover of procrastination. I always make my holiday cards with him on the 20^th of December, get them back on the 21^st and mail it out in time for Christmas (west coast) and New Years (East Coast). I hope they stay in business for a long time. They moved a year ago so now they are right across the street from whole foods on Lincoln in a bright yellow building south east corner of Lincoln. Go see Mr. Kim for all your photos, if he can’t do it
No one can!