When the Shoe Fits

The short guy with the big attitude about his board certified membership on whatever — you don’t know nearly as much as you would like other people to think you do no matter how loud you talk.
Having a shoe sales person in a speciality shoe shop tell you that you are not experiencing the kind of inflammation you have been diagnosed with by an MD, Sports Medicine physician and a Podiatrist is the kind of manager material Comcast is looking for.
NO stars.
Will be returning to the Walking Company where they respect customers and treat them with attentiveness and a helpful and knowlegeable attitude — and empathy.

I love this store. Fit Specialist, Vicki K, is wonderful. She listens, never appears hurried, is able to problem-​solve foot issues an concerns of comfort and wearability and she is knowledgeable about the inventory of quality, supportive shoes and other footwear. I try to shop here each time I’m in town to visit my Mom. Definitely worth a stop in to see the great selection!!!

Love their selection of shoes, love that the people working there have many of the shoes on the floor, too. I purchase almost all my shoes here; about 5 per year. The shoes are expensive but very high quality. I just love the customer service, it’s seriously superb.

I’m from out of town, and boy do I wish this store was in Pierce County, WA! I have had multiple foot surgeries and have suffered for decades for lack of a good shoe or the resources to find some. Maggie helped me and she was so patient and took the time to measure and scan my feet and explain the results, then bring out shoes and orthotics that just blew me away!
She also told me about the company’s Workplace Wellness Program, and I am going to pitch that to my superiors for a partnership into the wellness program for my company’s facilities in the local area.
I bought 1 pair today, and already have my next pair picked out, and I will come back again even though I live over 2 hours away!

Went in because I’ve had awful foot pain and my foot only feels good if 1) I’m bare foot or 2) I have my Dansko shoes on. I needed more pain-​free options!
The lady that helped me was very knowledgable and explained to me WHY my foot is in pain and why Danskos feel so good on my poor foot. She was nice and patient and SO helpful. They are not «sales-​y» and just trying to get your money.
I had a great experience. I know I can buy these shoes other places and MAYBE save $ 5, but they were so helpful and wonderful, I plan to buy all my shoes here in the future and enjoy being pain-​free (and stylish!) :)
Support our local shoe store!

Could not have found a more efficient, professional and empathic person to help fit my mother-​in-​law for her diabetic shoes — I was very impressed with David Vincent. He took the time to explain to mom-​in-​law exactly what he was doing at each step so she felt a part of the process rather than «having something done to her». He was very thorough with the examination of her feet and also knowledgeable about the programs she was on. Wonderful experience and so helpful to her!
Very happy to work with the support staff that helped arrange the fitting.
Thank you!

I purchased something from them online and had a shipping mix up (my fault!). Alan went above and beyond to help me fix the situation… he talked to UPS and got things straightened out for me and got the package headed the right direction. Some of the best (and friendliest) customer service I’ve ever encountered!

This is the place to go to find the right pair of shoes for your feet and lifestyle. They do a proper fit, check your gait, and help you find the best type of shoe for your foot. I have a hard to find size but never have a problem finding it here. Excellent customer service. I once bought a pair of shoes I wasn’t sure about (the look) and wore them around the house with different outfits and decided they were not for me. No questions asked full refund as the shoes were not worn outside. I believe with shoes you get what you pay for, so you might as well come here and get the right fit and type of shoe you will be paying good money for anyway. A lot of stores have great service the first year or so after they open, and 5 years after I first started shopping here, they still do.

This place is great!
I went there yesterday to find insoles for my running shoes and had great service. I expected the trip to be like buying a car — miserable with me having to lie to get out of there without being pressured to buy an expensive shoe/​insole (or both). But it was totally different than I what I expected!
I told the sales lady what I wanted, she got it straight away, put new insoles in my shoes, had me walk around in them and that was it. Granted I had to go through several insoles to find the right fit for me, but the lady was very patient and super friendly at the same time. I measured my feet on the scale and she gave me pointers on how I’m walking/​running and how I’m compensating my weight into my feet. It was all very informational and helpful. And she kept repeating that my feet aren’t supposed to hurt — that if they were, apparently that insole wasn’t the right fit and she’d do her best to make sure I was happy. It actually felt like I was a person in there, instead of just another number in line.
AND I spent under $ 100, which is awesome, considering the fact that I was prepared to go higher (and I’m a total tight-​wad!!)
Needless to say, I’d recommend this place to any friend in need.

been tired of hunting bargain shoes at outlet store, «cheap shopping losing money», I learned decide to go this store yesterday.
I bought 2 pair of shoes there, one for the gamine for the hiking.
mr.David, he helped my shoes pick, and those shoes are perfect for my feet. there after care services are good, and this store doing «shoe donation» for Haiti. I like the idea too.
thinking about taking care of your feet ?? it’s time to go there. :-)