Total Merchant Concepts in Vancouver, WA

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Telephone:	+1 888-249-9919
Website:	www.totalmerchantconcepts.com
Address:	12300 N E 4th Plain Rd, Vancouver, WA, 98682
Nearby public transportation stops & stations:	190 ftNortheast Fourth Plain Boulevard & 12300 Westbound 300 ftNortheast Fourth Plain Boulevard & Northeast 123rd Avenue Eastbound 870 ftFourth Plain & 121st Avenue
Categories:	Professional Services

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Today

Today	6:30 am – 5:30 pm Open now
Local time (Vancouver)	13:02 Tuesday, 3 June 2025

Business hours

Monday	6:30 am – 5:30 pm
Tuesday	6:30 am – 5:30 pm
Wednesday	6:30 am – 5:30 pm
Thursday	6:30 am – 5:30 pm
Friday	6:30 am – 5:30 pm
Saturday	–
Sunday	–

Description

Specialties

Get ready to experience Excellence In Action! Our team is dedicated to handling your Merchant Referrals, Credit Card Processing, Check Acceptance & Gift Card needs with Exceptional, Fast & Friendly Service.

Helping businesses increase efficiency, maximize profits & streamline payment processes with LEGENDARY service and lots of FUN!

History

Established in 1996.

Total Merchant Concepts was founded in 1996 by owners Dean and Cheri Perry. The decision to open a credit card processing business grew from the frustration of trying to find a reputable option for their existing business at the time. Total Merchant Concepts began with a vision for creating an Integrity based company that other businesses could rely on for Excellent Service, Reliable Representatives and Complete and Honest Information about the fee heavy industry of credit card acceptance.

Since starting the business, Dean and Cheri have opened a retail location, compiled a team of dedicated service professionals and built strong alliances with financial institutions across the country. Their individual dedication to excellence is a breath of fresh air in an industry once dominated by a ‘whatever it takes to get the sale’ mentality. With Integrity, Excellence and Dedication as its foundation, Total Merchant Concepts is simply your best option when looking for a referral partner o

Meet the Business Owner

Cheri P.

Business Owner

My name is Cheri and I love the work that we do here at TMC. It is pretty amazing to see all the different types of business ideas that people come up with and the variety of ways that businesses can be marketed. I love speaking to people (large or small groups), reading, driving fast and most importantly spending time with my son Tyler and my husband Dean. My goal is to earn your business for the life of your business! I look forward to being of service!

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7 reviews of Total Merchant Concepts

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Katie R.

Place rating: 5
Vancouver, WA

I love TMC! Since the day we opened our business they have been amazing. From helping us choose the best processing system for our business to setting aside rolls of paper for our machine when we ran out on a Monday morning. Their customer service has been nothing but stellar and everyone I have dealt with has been knowledgeable and friendly. It is no wonder that our Credit Union highly recommends them.

Aaron C.

Place rating: 5
Anaheim, CA

I have been researching credit card payment processing companies and because of the variables between the companies including fees, customer service and options I was stuck. I searched google for «the best payment processor» and got things like Paypal, YUCK.
I called Total Merchant Concepts and their customer service representatives were so knowledgable about not only their rates, fees and systems but their competitors as well. It’s not every day you can call a payment processor, ask a ton of in depth questions and still receive a one call resolution? I mean who has time for multiple calls or having «a supervisor «call back? No one.
My credit card payment processor is Total Merchant Concepts and if you are reading this trying to make a decision to call, just call. Your questions can’t be as difficult as mine were and I guarantee you will have all your questions answered in that one phone call, these guys will not waste your time.
The fees were competitive and the service was better than anyone else I was looking at. I cannot believe how knowledgable their representative was, their training is definitely superior to their competitors as even now, after the sale has been made anytime I need something I call them and guess what? The person who answers the phone knows the answer to my question.
Merchant payment processors are a dime a dozen like most businesses. What stands out most with Total Merchant Concepts is their ability to compete at a higher level than their competitors.
The one thing I would want them to work on is mobile application to process credit card payments on site. Also, it seems that they have the lost payment processing fees.

Lori L.

Place rating: 5
Battle Ground, WA

Our nonprofit organization has had the best experiences of quality customer service from TMC for 13 years. They always go above and beyond our expectations. The owners are passionate about excellence and their employees are shining examples of this. You will be thankful you chose them for your business partner!

Jane C.

Place rating: 5
Vancouver, WA

Definitely the go-to company for cred cardit processing. Terrific and reputable established business

Greg M.

Place rating: 5
Orange, CA

I have been using TMC for over 10 years to process my credit cards. It’s hard to find a company in this industry to give just adequate customer service but with TMC I have always received the greatest customer service! I have referred TMC for merchant services to several of my friends who own businesses and they always tell me how great their experience has been as well. Thanks TMC for making accepting credit cards easy, and thanks for making me look good when I refer you .
Greg

Chryssa R.

Place rating: 1
Boise, ID

I needed credit card payment services for my start-up and was referred to TMC by my credit union. The rep who was assigned to me is obnoxious. She talks fast and loud, and even her emails are full of bold, red letters, underlines and exclamation points.
During our first conversation, I could hardly get a word in edgewise, and she totally failed to understand my business needs. She proposed services that would’ve cost nearly $ 400 upfront and would’ve required special software and training.
I chose to go with a competitor that offers comparable rates and no extra/startup fees, and when I told her, she yelled «Nooooo!» into the phone and acted like I was the dumbest person around. She continues to call and email me, saying TMC has a comparable service, and how I can’t trust other companies.
Overall a horrible experience. I wouldn’t rely on this company for anything, and I’ll probably share this review with my credit union as well.

Kymberly G.