Safeway Food & Drug

No check out clerks (two registers open) with 8 customers in line for each register. Selections for products is getting less all the time. Yet I go back because its close to home. To me its only a convenience store and will do my main marketing at another chain. What I dislike the most about writing this is the staff is so nice, I just wish they worked in a better venue.

Have been going to Safeway my entire life! I love he prices, and the quality assurance.
Since moving to the state, this Safeway is only 2 minutes from my home, and I go every Sunday.
The store is always clean, stocked, and full of great deals.
Last Sunday, Nicholas was my Cashier. He was very helpful, friendly and went above and beyond for everyone in line. All cashiers here are friendly, and helpful. As well as the store manager (49ers fan) who I met the day before Thanksgiving!
I love coming here!

Apparently I’ve checked in 71 times, so I should probably write a review! This has been my Safeway for the past 3+ years. I am a regular and I have my regular checkers that I adore. I love how friendly and helpful they are — like reminding me to hurry up and clip my Just for U coupons :). I’m unfortunately moving and will no longer be able to frequent this store, but it’ll forever be my favorite!

Worst Safeway anywhere! Customer service is non-​existent. Will NEVER shop there again! I buy over 250 $ of groceries a week and every time I go in they never have checkers in any register but the 15 item or less line. One time the cashier waved me in anyway and then let another customer berate me for having over 15 items, so the next time instead of even attempting to go through the 15 item line I asked for another checker. The checker was very rude to me and said no there were no other checkers, I asked if one of them could move over to a regular checkout she again rudely said no I need to go through the 15 item line. I said no I’m not playing that game again, she said well that’s all you got. I walked out of the store with my 300 $ of groceries in the cart. These people are brain dead it doesn’t take a rocket scientist to realize not all your customers will only have 15 or less items… with two checkers one should have been in the 15 item line and one should have been in a regular check stand. Bunch of idiot’s. And really what the deal with 15 item or less lines… why should I wait just because I am spending more money in their store! Seems like they would want to keep people who spend lots of money there happy over the people grabbing beer and cigarettes!

I am pretty much a fan of the deli at Safeway. I love the made to order sandwiches. Much better quality and prices than the chain sandwich restaurants. The groceries on the other hand are fairly expensive. The staff is usually very nice.

I’ve been shopping at this particular Safeway location since I moved into the neighborhood last year.
The Pros: Clean store. Good produce department, bakery, meat department and ambiance. Their carry out clerks are very friendly, especially the older Asian lady (I am sorry I don’t know your name!). She makes my kids laugh every time and she is so great.
The Cons: I have two major gripes about this location. .The first being the deli department. Having worked in a Safeway Deli before, It’s clear to me that they are more concerned with preventing waste than having a good selection of fresh, hot food. I have been here at various times of the day and it is consistently providing dried out, old and crusty food way past it’s time. I stopped buying fried chicken all together at this location because its always hard and gross. It’s almost criminal to be charging customers for food that is barely edible. They have all but given up by dinner time, so I can’t ever use the deli to buy dinner for my family. I think that rather defeats the purpose. The Chinese food is usually tired, veggies wilted and over baked under the hot lights, and pot stickers hard as a rock and crusty (which is a shame I imagine it was very tasty initially). Often they have also run out of the roasted chickens, my back up plan when I have to make a quick dinner. I usually end up asking them to cook something fresh for me and having to wait longer in the store, super annoying. The service is mediocre as well. I am yet to really encounter a happy, friendly face helping me.
Secondly, The lines are almost always long due to not enough checkers and it takes them forever to respond. Even during busy evening traffic, there is often only 1 express lane and 1 – 2 regular lanes open when more are needed.
Fix those two things and this would be consistently my go to place for shopping. Right now I divide most of my shopping between Winco and the Safeway up the hill.

This Safeway has a local credit union and a Starbucks inside. It also has an in-​house bakery that produces (I think) the best bread in this part of Vancouver. It has a good selection of fresh produce, full liquor and beer/​wine sections, is open late, and has a friendly staff. I prefer their fresh kaiser rolls for hamburgers to any other bread in the area, and make it a point to buy them here every time. The only downside is that they are comparatively more expensive than other local grocery stores, so I rarely buy non-​perishables like pasta, spices or canned goods here.

I frequent this store usually 3 times a week for French bread since I live right down the street. The bread is always crisp, flaky, and delicious! The bakery is always sweet smelling and the people in the bakery always have a smile one their face. One time my boyfriend and I were even offered multiple samples of the 3 new cakes that they were introduced! The baker was genuinely excited about her cakes and that made me more interested in the product she was selling. I feel like I am in a feel mom & pop bakery when I come to this Safeway.
The customer service in the rest of the store is also great. They have a Starbucks and a bank as well. There is a large floral department also. This Safeway is upscale compared to others in the area and is my preferred choice for shopping.

I basically come here to do my banking. Which is very convenient for me! I also love the Starbucks in this store. They are always handing out free samples, which makes me happy! Lol.