New Image Cosmetic & Family Dentistry

I would not go back to this dentist again nor would I recommend it to a friend. First off, I came in for an initial consultation and was told I had no cavities in the teeth that have had pain for 2 years however I was scheduled for a filling anyway. I went in for the fillings and they filled my molars and refused to listen when I said I had pain in the other teeth. After the fillings, I was not asked to pay any remaining balance, I assumed that insurance covered it. I moved back to college and they kept sending bills to my mom’s house instead of to me but my mom didn’t let me know of this. I finally receieved an email from one secretary saying they were sending it to collections if I didn’t pay it soon. Never once did they pick up the phone and call me or consider a change of address. I also was supposed to get my wisdom teeth out, because they «thought there wouldn’t be enough room» after 3 seconds of looking in my mouth. I was interested in getting my wisdom teeth taken out but I needed to know how much it was going to cost first. I asked them three separate times to get me the pricing information and never received any word back which meant that those teeth they were going to remove have now grown in just fine. The last straw was when I told them after my filling appointment to please cancel my wisdom teeth removal appointment since I hadn’t received any cost information. When I asked to cancel the appointment, they asked if my mom knew I was canceling it. Now this would be fine if I wasn’t 20 years old, they have no business asking to see if my mom gave permission when I am no longer a minor. If you want to not be heard and have your privacy breached, please go to this dentist.

My first visit to this dentist after the last one stopped accepting my dental insurance plan. I had to switch and based on a recommendation from a co-​worker, this turned to be a good choice.
The staff was very welcoming and made sure to make me feel at home as a new patient. They were thorough in their questioning before they started to look at my teeth.
Their equipment was much more high tech than the other place and I really love that stuff. the 360 X-​ray machine was much better than having film plates put in my mouth.
I’m giving 5 stars as I see no draw back. If you have to see a dentist, then you might as well find a good one that treats you right.