Nationwide Security Solutions, Inc

Came home from work tonight to find a sales rep inside talking to my wife. Ugh. So, I listen to his pitch that they are offering free alarm equipment including a thermostat that’s supposed to shave 30% off of your gas and electric bills which supposedly pays for the month fee of their service.
I told him to give me a card and I’d look into it, and then the most ridiculous high pressure sales I’ve ever experienced started. I told him that there was absolutely no way that I’d be buying anything from him that day. Then he said that there was only 1 free offer left (yeah right) and that if I didn’t buy right then I probably never would because it wouldn’t be free equipment. Anyway, we kept arguing and after he insinuated that I was an idiot because this is a «No Brainer», I finally said, «Dude, get the f*** out of my house». He took his sweet time packing up and left.
After having a little chat with my wife about letting people like that in the house, particularly when we have a «no soliciting» sign on the front door, she told me some things that made my blood boil. Apparently, before I arrived, he was saying things like, «would your husband really be mad if you signed up for something that pays for itself?». «In my house, my wife makes all of the decisions». etc.etc. Absolutely predatory badgering of my wife. This salesperson was just gross and I would never trust a company that uses those kinds of sales tactics.

These people are ridiculous unprofessional and should not even have one star stay away from them they are no good rip off cons.

Beware beware beware.
This company is all over rip off report and have a track record of not taking care of their customers. They are currently under investigation by the attorney generals office in Washington and they hire sales reps without conducting background checks.

Horrible things have recently happen to me after working for the company for almost 6 years. I believe the service provided is great but the employees and door to door contractors are walking on thin ice. I choose to go work somewhere else after not being successful enough at their company, then I get served legal law suit papers to sue me for twice my annual income I have ever made there. It’s very sad that I believed that this company cared for me and my family but all they cared about was themselves.

Got a knock this evening at 6:30 and make the mistake of opening the door. There stood a rep in a Nationwide polo shirt with a clipboard and an ominous folder in his hand. He neither offered his name nor proffered a business card (even when asked for them). He had parked across my driveway, blocking access to my garage. I told him I was expecting my husband home at any moment, but he refused to move the vehicle until the moment my husband got home. He asked me about my current alarm system, and when I told him I wouldn’t discuss it with him, he asked me why not. Backed off when I said that the information was personal.
He then tried to frighten me with 1) the idea that the police aren’t responding to home alarm calls because of the increased number of false alarms, and 2) that the fine for those false alarms is $ 150 a pop. Of course, the Nationwide program somehow bypasses both the false alarms and the police proclivity to non-​respond to home security calls.
I tried ultra-​hard to be polite to him, but the fact that he wouldn’t move his car, give me any identification or even his name, or stop talking made me tell him that the conversation was over. Even then, he had the nerve to confront me with an arrogant, in-​your-​face «why». His parting words were delivered in a sarcastic tone, «Thanks for being polite».
Will be contacting BBB on this one and maybe filing a police report, as I would have found this entire interchange incredibly harassing and scary were it not for my pocket-​size right now protection system (which, BTW, I have a permit for).
If you choose to open your front door to unsolicted solicitations, my suggestion is to shut it immediately if you see a Nationwide rep standing there.

My family and I were very happy with the company. They followed through on everything they said they’d do and they even installed it the same day. I was very impressed

So here I sit locked out of my house after 2am cause this faulty alarm system I have has locked my doors and will not unlock them. So I call the help number and am told all the techs are off at night and someone will call me at 6am to set up a time to come let me in MY HOUSE! But no worries they usually are able to send someone out within 24 hours. My poor dogs are locked in the house and I’m locked out. What kind of alarm company isn’t 24 hours?

A door to door salesrep from NATIONWIDE SECURITY harassed my elderly father into agreeing to a medical security system for my mother who is dying and being cared for by Hospice. The salesrep convinced my father that my mother needed to wear a landyerd so if she had a medical emergency he or she could just press the button and an automatic call would go to paramedics and they would be sent out immediatly. MY MOTHER IS DYING! IF PARAMETICS ARE CONTACTED AND NOT HOSPICE MY MOTHER IS REMOVED FROM THEIR CARE AND MY FATHER IS FINANCIALLY LIABLE FOR THE MEDICAL CARE HOSPICE HAS PROVIDED THUS FAR! Nationwide preys on the elderly who are easily confused and can be talked into anything if they scare them enough. If this is how they get clients how can they live with themselves? They then sent a tech out at 8pm to install this system! Again, who sends strangers at night to an elderly persons house? Do not use this company until you thoroughly investigate ALL of your options. My father said he was told he would be protected from breakins yet the tech showed us on the paperwork that my father had not signed up for anything regarding house security. When we told the tech that we wanted to think sbout it and we would call them if we decided to go ahead, the salesrep promptly called 10 mins after rech left and harrassed my father again. DO NOT LET YOUR LOVED ONES BE GUILTED AND HARRASSED INTO PURCHASING THIS COMPANY’S SERVICE.