Munson’s Independent Honda

1^st Honda repair in 1992 which was the timing belt replaced. I called the dealership and received a quote of over 600.00, then I called Munsons and I still recall the price was 185.00. I brought the car in and the repairs were great, fast, and no problems. Since then I have owned 5 Hondas and I am proud to say Munsons has completed everything more serious than an oil change. I am proud to recommend this shop for their honesty, affordability, quality of repairs, and commitment to their work. One last point about negative «customer service» reviews. Mr. Munson has always been polite and respectful to me and my wife. I was 20 years old when I brought my first car to Munson and a week ago I tried to get Munson to repair my 20 year old son’s Dodge truck (not a Honda obviously). He has always been respectful. Since one of my Hondas will be passed down to my daughter soon, I will be taking it in to get a timing belt and brakes completed. I look forward to taking about the Seahawks and my car with Mr. Munson.

Excellent place! Friendly, gave me an accurate quote over the phone, made sure to not charge me for a part they weren’t 100% sure I needed.

I take my odyssey to Munsons for service and repairs. It’s nice to not have to pay the high price of the dealership and the convenience of quick appointments are a plus. I found the staff very friendly and helpful. The prices are great, but being able to trust them is priceless. Very happy to have found them!

Worst customer service ever. Argumentative, condescending, rude and completely unwilling to admit any wrongdoing on their part. Put spark plugs in without authorization and would rather argue and lose a customer over $ 40 then take a positive customer service approach and realize maybe there was a miscommunication on their part. The receptionist actually yelled at me and is one of the rudest people I have ever encountered. And conveniently they «cannot find» a receipt to honor a warranty. Unless you enjoy rude people and overpriced work, do not use these people. I find it funny that now all-​of-​a-​sudden after our honest review there is a «good» one. Hmmm wonder who wrote it.

I have been bringing my Honda’s to Munson’s for years and have always been very happy with their work and customer service. In my opinion one the most knowledgeable and honest shops in town. The entire staff at Munson’s has always been helpful and are just really good people to work with. Thank you Munson’s for keeping my cars in good shape. Thanks again Munson’s and sorry for the people that just keep drinking the haterrade.

Most Conservative and Honest Import shop in Vancouver.
We own and operate Car Forensics a local Mobile Auto Service and Onsite Diagnostics Unit. There are some areas of auto repair where we cannot be competitive as Munson’s on certain vehicles. In those cases, we refer our customers over to him and they have never been disappointed with the service they receive. We love being able to trust the judgment and performance of other local conservative shops that specialize in areas we do not. We have spent the last two years finding out what shop is greater than ourselves in certain areas here in Vancouver. Mr. Munson believes in the same fundamentals as ourselves, such as great service the first time and building customer relationships. If you have an older Toyota or Lexus as long as it’s not carbureted, this is your shop.
Additionally, if you are a reader and are interested in knowing how to save yourself large amounts of money when having a vehicle repaired or when purchasing a new one, we suggest reading his award winning book ‘The Great Automotive Rip off.’ He has a Master Degree in Auto repair Technology. We are honored to have his shop right up the street.
Thank you for all you do for us.

Owner called me, but to ask why I wrote the review I had.
I’m never disgruntled without cause.
I took my car to a nearby shop and got a second opinion.
I was told to get a power steering pump, a power steering rack, a serpentine belt, and new filters by Munson’s Automotive.
Upon the second opinion, with a local shop in Vancouver, I was told I didn’t need a power steering pump, nor a power steering rack, that the belt was tight, and the filters were clean.
The second shop topped off the power steering fluid, and that got rid of the whine.
Sure, there’s a small leak from the rack, but I was not about to pay repairs the quote I got from Munson’s — $ 3600.00
Come the F%#$ on.
I dropped off my car at Randy’s Tires and got the second opinion I needed.
I’m not okay with high padded estimates and that’s what I received at Munson Automotive.
I’m a very honest woman, and expect to be treated the same. Invariably, when shopping for a good, honest mechanic, tech, they see me and all of a sudden the dollar signs go up and through the window.
I’m not taking it!
I’m not paying for it, either.

Munson’s has been taking care of my car for about the last 4 years. I drive all the way over to Camas from Beaverton, and there’s a good reason: they are completely, 100% straight shooters, and a mechanic you can trust is worth gold. They never recommend anything unnecessary, but do all that is necessary, at a price that is always more than fair. I treasure them.

I had taken my car to two other repair shops to diagnose the problem. I had a terrible shimmy when I broke. I was told two different things from the two shops. Both quotes were hundreds of dollars, one nearly $ 1000.00. I decided to check out Munson’s and they got me right in this morning. By noon I received a call that they figured out the problem and could do the work. (My front rotors were warped and needed to be replaced). The quote was reasonable and much less than the other two. One place told me I needed a new front end… I was very pleased with the service and the price was more than fair. I drove home and was delighted to know the problem was fixed! I actually liked driving my car again!
Thank you sooo much for the great service and affordable price.

I took my Toyota in for a door lock repair. The mechanic, Brad called me with a estimate of $ 700. Apparently Toyota only sells the entire door lock assembly and the price is nearly $ 500. I told him I could live with the inconvenience of the door not locking rather than spending that much money.
When I picked the car up I was told «NO CHARGE» What a pleasant surprise. If I had taken it to Vancouver Toyota, It would have cost $ 110.00 for diagnostics!

They saved me from the hell that is D*ck H*nnah Honda
They are honest, trustworthy, helpful and don’t give you any «high pressure upsell BS». Dropped my car off, and it was ready to go right when they said it would be. I will never bring my Honda Element anywhere else.

They’re honest, knowledgeable and prompt. It feels like a family owned business. I’ve been taking my daughter’s 01 Accord in for the last 2 years. They’ve done routine service and major repairs (transmission) flawlessly. On one occasion there were problems with the power steering. I was surprised when they said it was only a belt because there was no squealing to suggest it. They adjusted the belt for NO CHARGE! I even asked whether a new belt was needed and they said they thought the old one would be fine for a couple years. They never upsell and know all the idiosyncrasies of Honda models which really helps with diagnosis. You will be happily amazed if you give them a try.

Not happy with the dealerships and my local mechanics since Honda of St Johns sold out. Rough idle on my low miler 2001 Odyssey, engine occasionally missing. One Thursday the engine light came on while on the freeway and it began stalling at stoplights. Found Munsons on angies at 4 PM, checked them on Unilocal,they got me in to read the computer codes at about 4:50, reassured me that it wasn’t anything major. Car ran reasonably well over the weekend They got me in right away Monday (van now running smoothly of course) and then took the time to reproduce and fix the intermittent EGR valve problem. I also had service done. They made sensible service suggestions taking into consideration both the age and low miles.
I trained as a mechanic many years back and am reasonably knowledgeable about modern engines. I prefer to use a mechanic who specializes in a particular make. Munsons was straightforward, sensible, did not upsell, and clearly knows Hondas very well. Those other reviewers were right. Munsons is outstanding. I live a long drive away in Portland. I will continue to use Munson’s as long as I own Hondas and Toyotas (the only cars I own.)

They replaced the clutch and timing belt on my 93 del Sol. I was out of state at the time and told them to replace whatever was needed. They called about a relatively inexpensive part, I asked them to replace it and told them again to replace anything they thought it needed. They said it didn’t need anything else. That was months ago and it is running great. My 88 4-​Runner is going in next