Fernando was awesome!!! We have been coming to CEC in various locations across the U.S. every year for my daughter’s birthday since she was 2(she turned 9 today!) and this was by far the BEST experience we have ever had! Fernando was our party host and he was so kind, friendly and helpful. The facility was clean, food was good, and the service was GREAT! There was a wide variety of games that were all in working order. All 4 of my kids had a blast… we will definitely be back again, before her next birthday! ;)
Rozzi G.
Place rating: 1 Portland, OR
Ants on the table when I was there for a birthday party. I asked if they could also clean the table because it was dirty and they said yes but we normally don’t clean our tables, and I am like wtf. She also used a dirty rag to clean it. Then we got our pizzas and we asked if the had gluten free pizza and they said no all we have is what comes out of the box. I’m like wow, just wow. If I could rate this a zero I would!
Anndrea V.
Place rating: 1 Portland, OR
So today, I visited the Vancouver WA location and being from across the bride(Portland) I excepted the same expectations from the location on 92nd in Portland. I went to this location for a birthday party… I arrived, it was packed due to it probably being the first week of the month… Anyways, I found my party. Kids were off having fun etc. The host of the party I was attending was visibly over the customer service. We didn’t receive our two pizzas for about an hour and half, they were so behind and UN staffed that just about all the guests I talked too were still waiting for food for about hour an half… I was literally appalled. The salad bar was alright, lettuce was a bit brown in some parts, different items on the salad bar were empty or bare. The dressing were messy all over the serving spoons. Just absolutely disturbing. I don’t understand why they aren’t scheduling more people to work, when there are 100’s of people looking for employment & I’m pretty sure some of their employees need more hours… Wow, Chuck E. Cheese of Vancouver, I will NOT be returning and I definitely will not recommend anyone to be a guest at this location. I will recommend 92nd& Powell! Professional, fresh food of course an enjoyable time for your family!
Gerald B.
Place rating: 1 Vancouver, WA
OMG!!! Anyone who would take there kid to this place deserves food poisoning! We went there awhile back for friends kids birthday party and got a couple of pizzas. Later that night we all got sick! Its now called chuckup cheeses! They don’t care about how they make there pizzas! Please stay away from here! Unless you like to be sick!
Sue M.
Place rating: 5 Vancouver, WA
Attentive, fun employees, they care about our kids. Excellent wings. So-so pizza but that’s ok. Kids(and adults) have fun at the games, especially when Chuck the rat makes his appearance!
Laura L.
Place rating: 5 Vancouver, WA
Today was our second time here and we had a blast both times. 1st time we had our daughter’s birthday party here and it was a blast. Today just a family adventure. The staff is so nice and friendly. Just a great atmosphere for our toddler.
Mike W.
Place rating: 5 Saint Helens, OR
We had our daughters 5th birthday party here and everything was perfect! Great customer service, very accommodating, everything was clean and ready to go so we didn’t have to worry about it. :) Everybody wins here. Thank you again!
Brittany S.
Place rating: 5 Vancouver, WA
We attended a birthday party here yesterday. Moment of truth: Chuck E. Cheese can be a parent’s worst nightmare. The parking lot was completely full. People were having to park at adjacent businesses. All of the tables in the back had parties booked. Needless to say, I was overwhelmed and worried what the next two hours would bring. But, amid the chaos, the staff and managers were EXCEPTIONAL. They went out of their way to see if we were doing well or needed anything. I was completely blown away. And I admit… We had fun! The staff at this location deserves a huge hug and some booze for putting up with screaming kids and complaining parents all day. We will be back.
Josue G.
Place rating: 5 Vancouver, WA
People say the staff is rude, I’ve been here several times and the staff have always been pleasant and easy going. Eat at home, play here. Food is over priced, but having your little one happy is what matters most. The kids are happy, you’re happy.
Tim O.
Place rating: 2 Vancouver, WA
It’s Chuck E Cheese. Enough said. Kids like it, parents hate it, same old, same old. No better, no worse, than any other CEC. On last visit heard three people wish for a place parents could wait while kids play and not get a headache AND be able to hear each other talk. Comfy seats would be a nice upgrade to these generic get-em-out-quick design units.
Jon T.
Place rating: 5 Vancouver, WA
Best place to go for your kids birthday. Had a blast the staff was great. Will go again just for family fun nighr
Linz G.
Place rating: 4 Portland, OR
I read a lot of reviews before going here that complained of bad service and unfriendly staff and poor food quality. But we took it with a grain of salt because we knew we were going to Chuck E Cheese(for our first time), not a gourmet pizza joint. The staff was very friendly and so helpful. Even the guy who is in charge of maintaining and fixing the games and rides came to our table and offered his services if we needed anything. We were constantly checked on. I was actually surprised by the quality of the salad bar. There were beets, sesame seeds, sesame sticks, romaine(not iceberg), cottage cheese, chopped eggs and anything else I could want on a salad. The pizza was ok, I barely had a bite because I ate my salad but it’s fit for consumption and my husband enjoyed it. The games and rides are cheap, they don’t rip you off by requiring more than one token so you end up paying 25 cents each. The mouse in the suit was there a few times in the 1 ½ hour that we were there. We had never been and we went to bring our two year old and had a great time. People need to remember this is a place for KIDS. Don’t go for YOU. Go for your little one. People complaining of loud kids running around need to get a grip.
John E.
Place rating: 3 Vancouver, WA
For my 250th review I’m dedicating this one to The Tax Deduction. If you’re single and not a parent just go right on by, there is nothing for you here in this review. This is not trendy or hip unless you’re under the age of 12. This is not haute cuisine, this is not a place with a patio, this is a place where kids can get their kid on and parents can hang in there with them or hang at the table knowing they are in a safe environment. So move on hipsters, let the parental Big Dogs through. It was the Tax Deduction’s sixth birthday and we asked him where he wanted his kids party. There was no hesitation, there was no thoughtful look, there was no indecision he wanted to party with a rodent. The Wife looked at me, smiled, and in her best Jean-Luc Picard told me to, «Make it so.» To the internet! To my surprise you can plan out the whole ugly ordeal on-line! Everything from food for kids and adults to cakes and ice cream to parting gift bags for his friends. Click, click, click and before I knew it I was out $ 158. Upside was no kids running through the house, no clean up, no cooking and built in entertainment. For parents this is huge. Even more huge if you have antiques and collectible breakables in your home. Only downside really was a week before the party some entirely too perky teenager calls you to talk about the plan… you can smell the Clearasil through the phone. She tries to upsell you on everything while pointing out, not directly, that a good parent supplies these extras. Then a few days before the party she calls again on the same mission. The day before the party guess what? ANDTHEN, you finally arrive for the party thinking everything is handled and they try to upsell again and then get you to plan the time schedule of the party! Couldn’t we have handled that on the three phone calls? I have to say, the food is really not too bad. The pizza is. However the salad bar is admirable, the chicken wings are okay and the drink selection is top notch. In the end the kids ran amok like squirrels on Red Bull, they played, they partied with a rodent(you could smell the Clearasil!), they won tickets and left with prize bags. The Tax Deduction had a smile on his face for days and that my single friends who are still reading this, is the whole reason we do what we do for kids birthdays. It is totally worth it. Party on Chuck E. Cheese!
S M.
Place rating: 3 Vancouver, WA
Organized chaos. I have been to quite a few Check E Cheese establishments. By far this one qualifies as the most organized. It’s still a chaotic and blood pressure raising place but it is organized. After ordering food and obtaining tokens we were seated at a table. Other Chuck E Cheese stores we’ve had to seat ourselves. It was nice not having to find a clean table for ourselves. The games are the standard ones you see at any of their other stores. They also had the toddler rides and climbing playground. The cleanliness was decent. All tables were bussed in a timely fashion. The salad bar(which I didn’t eat from) was organized and tidy. The soda fountain was stocked and clean as well. Would I patronize this place again? Yes. I would probably try to go on a weekday during school hours though.
Zagreus A.
Place rating: 1 Camas, WA
Noisy fat kids running around stuffing their faces with pizza tripping over high chairs while their parents protect their own nose rings in case a kid rips out by accident in excitement. Salad bar is at least a palatable option. You know I always say a place should be judged according to how well they accomplish what thy set out to do… But I’m just not sure it’s so worthwhile to have a kid’s restaurant designed around letting them actually really go crazy.