Ray’s Tree Service

Did solid work taking down a bradford pear. Would recommend.

Called Ray’s tree service for a simple tree trimming that I needed for a tree in our front yard. Guy came out, met with me, did his survey and then gave me a price right on the spot. The price was extremely reasonable for the size of the tree, or at least I believe it to be. The tree crew came when they were supposed too, did a wonderful job and then left.
The crew cleaned up after themselves and it was as if they were never there. I was extremely impressed with the condition they left the front yard in. The only reason I did not give 5 stars, when the original arborist came and gave me a quote he told me it was going to be 3 weeks before they could get there, no big deal, but I couldn’t get a date. I had to request that the company call back and give me a date of when they would be there. I am still unsure if they would have called me with a date if I had not asked for one.
They called back, which in and of itself probably should give them 5 stars but then I couldn’t get a time of arrival out of them. Not even a window. Despite this minor complaint I would use this service again and plan too in the future. Ray’s tree service was worth every penny.

I called up Ray’s to have a tree removed that I could tell was well on its way to falling over. They said they came out and looked at it and did an estimate. They said it would be emailed to me the next day. No email. I called. I was told that the guy (Bob) had the estimate but hadn’t brought it in to the office. Called the next day. Still no estimate. A week after they said they had done the estimate, THE TREE FELL ON MY HOUSE. Told them never mind. If they can’t even get an estimate to me in a timely manner, I’m not gonna hire them to remove it after they wasted my time and the tree fell on my house.
Had Votaw Tree Service remove it instead. They were quick with the estimate and the removal.

If you don’t use Rays you are goofy. They rule. Took down a 75 ft tree in very tight quarters today and dropped branches like they were throwing darts in the pub. Very polite, cleaned up everything perfectly and left the scene without a trace. Don’t know if you will find a better service and better price anywhere. Thanks Ray.

I have used Ray’s for years to take care of trees at my Kirkwood home. They have always done a great job.
A few weeks ago part of an old oak fell on my house during a storm. I called Rays at 8 am next morning and they were here within an hour! Gave me an estimate and came back to do the work a few days later. I appreciate their expertise, professionalism and fast response. They removed the tree from the roof, removed refuse and left things very clean. I highly recommend this terrific company!
Lois Creamer

We had a big tree fall on our roof. The tree went through our roof in two of my kids’ bedrooms. And it punched through the side of my bedroom wall. Luckily, no one was hurt. We got Ray’s number from a trusted landscaper. We called, they came out immediately gave us an estimate and worked with our insurance adjuster. It was helpful both were at the house at the same time.
Within a couple of hours a crew of 6 arrived prepared and worked until the job was done. The crew we had were polite, willing to answer questions and engaged with my curious children. Most adults would be rude or just ignore them. They cut the tree and removed it. They even cut up a bunch for us to keep for fire wood. They cleaned our property even our backyard which didn’t have a lot to rake or take care of. They were professional, courteous, reasonably priced and took measures to ensure no extra damage was done to the house or property while moving a large tree from the roof onto the ground.
I highly recommend them if you have an emergency and I will use them when it comes time to do any other tree care.

We used Ray’s Tree Service several months ago and they were outstanding!
They communicated well, showed up when they said they would, did everything they agreed to do and more!
I highly recommend them!

We contracted Ray in the summer of 2011 to remove a large limb from our tree that had partially hit our house during a storm. At the time, we asked if they thought the rest of the tree was safe. They said we should have no problems. We continued to worry that the tree may be unstable so we called them this winter to look at the tree again. They said the tree was ok and said that if we were concerned we can put in cables to secure the branches. We had them come and cable the tree as well as remove some dead branches on our tree as well as some branches from the tree next to our house. When spring came we noticed that the branches that were cabled did not have any leaves on them. Our neighbor was also concerned that the branches might hit their garage. They were so concerned, in fact, that they had an arborist come and look at the tree. The arborist said the tree is dying and was a hazard and could do considerable damage if we have a bad storm. It was upsetting to hear this especially since we had ask Ray’s Service if they thought the tree needed to be removed and we had paid a considerable amount to have the branches cabled and the tree trimmed ($ 1500). We contacted Ray’s Service several times and each time, they said they would come out to look at the tree. In the meantime, we received two other estimates and each arborist said the tree should be removed. We finally got a response from Ray’s and after several weeks, they came out and agreed that the tree should be removed. I ask them why they put cables in a dying tree and they said that they didn’t realize it when they looked at the tree this winter. Other arborists indicated that by looking at the bark and branches they could tell that the tree was not healthy. I told Ray’s that I wanted an estimate to remove the tree and I also wanted credit for the cabling job. Again, I had to call them at least three times to get back to me. When they finally emailed a quote, it was $ 1000 more than what the other tree services had quoted (with a caveat that they may give us a discount of $ 450 for the cabling job — not definite). I am writing this because I do not want someone to have the issues that we had with this company. Bottom line, this company is has poor customer service, poor diagnostic skills and their quotes are excessively high.

we have used Ray’s tree service for over 18 years. We are completely satisfied with their work, their expertise and follow through… we are grateful we have someone we can rely upon for all of our tree work.
Joe Dolan

I engaged their services to remove a very large tree from a location which didnt offer a lot of working space. They did an amazing and professional job. I would definately use this service again.

I have used Ray’s for about 15 years and have always had excellent service. Have had trees trimmed, fungicide applied to my Horse Chestnut and Tulip trees, etc. Dennis, their arborist, is great to work with, very knowledgeable and very helpful – really knows his stuff. The foreman and workers that come out do a great job of trimming and working with AmerEn if electric lines need to be dropped. Always clean up after themselves and you can tell that they really want to do a good job. Money well spent.

I called these guys about a tree removal. When they called back with a quote, they said they couldn’t do any work until they received a signed contract. I got the contract and decided against the service. However, they showed up one day with no warning and cut the trees down. I called them immediately to tell them I didn’t want the service done and they said they would get back to me. A few days later I received the full bill for the service I did not authorize. I called again saying I didn’t want the service and wouldn’t pay the bill. They called me two-​three times a day after that, and finally threatened me with litigation and a bill collector. I agreed to pay a small portion of the bill to make them go away.
I think these guys are bullies and crooks. I would never use them for any job again ever.