Controlled Entrances

Unfortunately, they guessed at several of my Liftmaster gate problems, sometimes fixing what wasn’t wrong, and after over $ 1,200 in repairs, I finally called a better co. I could have bought a whole new system for $ 2,000! Watch out for their quotes, mine was only two lines, parts… Labor… Not broken out by item or labor to install each item… So I couldn’t compare to other companies. My advice, after over a month, 4 or 5 service calls and $ 1,200… Find someone else.

What an amazing and professional company. A few months after our gate was installed, I discovered a problem with our gate not closing properly. A repairman came out the very same day, fixed the problem, and showed me what may have caused the problem. I enjoyed working with this company, and I will definitely contact them for any future needs.

Had there been a six-​star rating here on Unilocal I would have given Controlled Entrances, Inc. a SEVEN STAR rating! I had my driveway automatic gates not working for the past two months or so. Got the original installer/​technician came out TWICE (charged me for the so-​called «service’) and still could not figure out what was wrong with the gates. Did a quick research on Unilocal and found Controlled Entrances and gave them a call. Technician (Agustin) came right on time as promised and only took him 90 minutes to diagnose and repair what was causing the problem. He was very courteous and explained everything. Jobsite was cleaned up spotless afterwards. Long story short… now my gates are opening and closing to the exact spots where I want them to be. This is coming from a total OCD customer… hahaha. Highly recommend them to anyone with automatic gate problems. I would definitely use them again in the future.

Just had a technician from Controlled Entrances out to access my electronic gate for repair. The service tech was extremely nice and professional, although, he was not familiar with my system and was unable to fix it. Shaun waived the service call fee and even gave me referrals to other companies. Will definitely call them in the future!

I did my research and quoted out our gate automation job with 5 different companies. Controlled entrances was very competitive on price and happily for me, the most professional (by a long shot). I dealt with Shaun and his follow up and assistance in choosing certain products was helpful. Augustine installed the equipment and was polite, friendly and did a great job. The gate has been automated for 3 days now with no problems but I will update my review if things change. Our neighbor wants to automate their gate and I recommended these guys. Although Unilocal and other sites are useful in referrals, a personal recommendation is still the best way to go and I was %100 confident in telling my neighbors to use these guys.

I wrote a review of Controlled Entrances here in December, 2011 after they re-​installed the electric entry gate at our home. I was very pleased with their service at that time. Unfortunately, I must withdraw and contradict that review now. In the middle of last year our gate was demolished by a car which rolled down our driveway (defective parking break). Controlled Entrances rebuilt the gate and it seemed OK. The company was paid in cash (several thousand dollars) for all work. However, a few weeks after it was installed, the gate started to sag visibly at one end. I had to contact Controlled Entrances 3 times by phone before they came to the house to inspect the gate, but did not contact me concerning the sagging gate. I wrote them a letter concerning this situation. After three weeks passed, they responded by disclaiming any responsibility and referring to an inapplicable provision in the contract. Controlled Entrances continues to refuse to correct its defective work. I must now get another company to fix my gate and pay again. Controlled Entrances did not do a competent, workmanlike job, provide customer service and stand behind its work.

I am a very satisfied customer of Controlled Entrances. I found a wooden gate style that I liked on the internet and I contacted Shaun Clark to provide me a quote for that style. He walked me through all of the options and then we finalized the scope of work. Of the three quotes I received, his was not the lowest, but it wasn’t much higher than the lowest bidder. I did not purchase the gate on price alone, I interviewed the companies and listened to the people talk and I made a character-​judgement. My «hunch» was they were upright and that they would do what they said they would do. My gut feel turned out to be confirmed. The entire process was enjoyable and they always went out of their way to assure that I was comfortable with the project. There were a few minor problems with the gate programming after the gate was installed, and they had their technician on-​site fixing the problem the next day. These guys are the best and I would highly recommend them for any of your automated gate needs.
Doug Roberts

Great company! Honest people!