Old Towne Electronics

This is my first Unilocal review. I give Old Towne Electronics 5 stars. My Samsung TV took forever to turn on and this past Saturday it kept trying to turn on and never went on but was still trying too. I found them on my yahoo search and called them today (10÷20÷15) around 5pm and Mohammad was here at 7pm and he fixed it in less than an hour, and he put it back on the stand and we tested it, and it worked I like that they warranty their labor and parts for 90 days. I would recommend this place.

No, no, no, NO! I’d recommend staying away, but it seems a lot of people do get good service here. Bad luck on my part. My hard drive failed and a friend recommended I bring in here to Mohammed? He was out when I came in but his wife (I think) took my laptop and said to call back in a couple days. Okay, two days pass by, Mohammed picked up when I called and told me all he needed to do was wipe the and reinstall Windows and quoted me at 100 dollars. Said to call back in a couple days. Sure, two more days pass by, I call, no work has been done yet. Give him a couple more days he says. Three or four days later he calls and says that I now need a completely new hard drive and the price would be bumped up significantly. Wow, okay, do what you need to. I think I waited a week before calling again and he tells me he hasn’t even started working on it yet. Give him a couple more days he says and he promises it will be done. Okay. tick tock, tick tock. I call a couple days later and still no work is done. What is going on here? Am I being scammed? I finally threatened legal action against him because this is just ridiculous and guess what? My laptop is fixed that day. No new hard drive was needed, just Windows reinstalled at the original price. I am just astonished at how absurdly rude he treated me; trying to scam more money out of me and making me wait 2 weeks to get my laptop back. I also have to comment on how dirty and cluttered his store is. There is one little walk way in the store to the counter and the rest is FILLED with tv’s, computers, radios, wires, papers, dust, dirt, whatever you can think of its probably in there. It was disgusting. I wasn’t sure I had walked into the right store at first. If hes going to run a professional business he could probably do a bit more to at least act and look professional.

Mohammad is a wiz! He has not only done outstanding work for me twice on my daughter’s PC, he’s done the work in record time. He’s very well priced and his customer service level is top notch.

Unfortunately I had to remove a star even though I totally Mo’s talents. He’s had my Samsung monitor since January and it’s now late June and it’s still not ready, though he told me on five separate occasions that it was ready and I drove over and it was not ready. That’s five trips from Benicia on broken promises. Still think he’s the best around.

Mohammed repaired my Camry Hybrid touch screen and a laptop and I am sure he can fix anything electronic for an affordable price. This is a family owned small business and I enjoy knowing that they are accessible and can do home visits. I highly recommend this small business for all of your electronic repairs.

Mohammed was a super sweet guy, gave me all the information I needed to know about fixing my smashed up galaxy 4. He fixed it over night, even though he had to change the color of the phone from black to white, he even gave a me a nice case for it at no charge.
His price was very reasonable (I called many places asking about price, his by far was the best) even though I couldn’t reach the store until 8 on a Sunday, he made himself available being that I was visiting from Sacramento. That’s some quality customer service!!! I will be going back to him for any broken electronics!

I bought a used car, the seller explained that the keyless entry fobs were no longer working, even though he had replaced the batteries in both. Turns out he broke both of them. I brought these in on a lark, not expecting them to work. The owner took them both and soldered them up. Still no joy, but he fixed the contacts on one that now works like a charm. That other fob, he just had to replace the bad battery. Great job, thank you for taking it in right away. 20 minutes later I am driving away having saved almost $ 300 at the dealership for new fobs.

Dropped off my tv 3 months ago i was told it would cost 150.00 i said no i would pick it up then he said he could do it for 70.00 so i told him go ahead and fix it. Now. its 3 months later and im getting the run around. never again would i come back. this is the first time i ever Unilocal anyone. its bad.

In 2002 we bought a Gateway Flat Screen TV, which was pretty cutting edge at the time. A few years later however, Gateway got out of the TV business and went back to computers. In 2010 the TV abruptly stopped working and we couldn’t find anyone at Gateway who could help us since they had stopped supporting their TV’s.
We discovered Old Towne Electronics in the Yellow Pages and they went above-​and-​beyond to help us.
After picking up our TV, the owners at Old Towne did extensive research and tracked down a company in upstate New York that purchased all of Gateway’s old TV spare parts. With this information, they were able to source the part that our TV needed and made the repair. About a year later something else went out and again Old Towne was able to get it back and running and spared us the expense of having to buy a new TV. Old Towne’s prices were very reasonable considering the extra work they put in.
Eventually the Gateway died of «old age» and we since bought another TV, but Old Towne easily extended its life by a good couple of years.

Excellent work done about 3 months ago and things are great… Very knowledgeable technician

This was like a year ago… called because my 15 year old 100 inch mitsubishi rear projection tv stopped working. I couldn’t let go of this puppy so i called old towne. He came in same day (maybe within 2 hours) fixed the tv in 30 to 45 minutes. He even showed me the warped part that was burnt to a crisp. I was in awe cause it’s an old tv. So happy there are competent repair ppl that specialize in old appliances.

My fiancé and I decided to go with old towne electronics to get our Computer and TV fixed. Great guy! Excellent service! Honest repair man! Thank you old towne electronics!

My 52″ 2004 Samsung works! What more can I say?
It has been in our closet for 3 years. Guy told me it would cost me $ 300 just for him to look at the T.V. Husband bought and installed new bulb, not the problem. Thought it might be the DMG board but didnt want to pay $ 200 to find out that wasn’t the problem, like we did with the bulb.
Brought it here and problem solved in 4 hours. Wish I knew about this place 3 yrs ago.

I spoke with the rep and the seemed for welcoming. I was skeptical due to the look of the place, electronic parts everywhere. I explained my problem and they knew the issue right away. I received a phone call confirming the issue and a resealable price for repair. I retrieved my Viewsonic LCD TV the next morning in good shape. Thanks!

So I have a Sony Sava 700 home theatre system I bought in 1998 that recently stopped working. I thought I’d have to buy a whole new system but after researching I realized NOTHING else out there sounded as good as my existing system. I decided to bring it in to Old Town Electronics to be fixed after checking out their website… and they fixed it like new! The cost was reasonable (much less than buying a whole new system) and the only drawback was the wait… took about 3 weeks but that’s because they are SO busy right now… seems a lot of people are going this route. Don’t let the business space fool you… it’s a bit of a mess but that’s only because so many people drop things off (lots of TV’s) and then don’t pick them up… you can actually buy many of these things at a discount after they fix them. Awesome! Ali at the front desk was very helpful as well even though it was obviious he was SUPER busy. Anyway, if you’re looking for get something electronic fixed rather than buy something new I definitely recommend them.