Customized Services Auto Detail

I always get amazing service from the time I drive up to the time I leave. Thank you John and his wife for taking the time always to make sure that things are done right and with care! Amazing business with amazing people.

They brought my Wife’s Audi back from the dead after a long year of neglect in the detail department. I had the full inside and out detail which included a clay bar treatment, full leather cleaning and carpet shampoo and just about everything cleaned on the car except under the hood. I will definitely be back in the future for my touch up washes. I usually go through the drive through type right there on Tennessee St but after this detail I feel obligated to have them keep my new shine.

Customized Services does a fabulous job! I’ve been taking my vehicles here for about 20 yrs or so From the owners to the workers everyone is friendly professional and hard working… Call and make an appointment as because they are so good they are extremely busy ! They want all they’re customers to be happy with their service and it shows 6 stars!

Brought in my Toyota Sequoia to get fully detailed inside and out, including the engine bay. I’m very particular about my cars so every 10 – 15 minutes I’d peek outside the waiting room and watch how the workers were cleaning. They did an excellent job, the leather was conditioned well, carpets shampooed well, the paint was clean and glossy after the wax, and the engine bay looked brand new. Would definitely recommend to anyone who wants a full auto detail.

Nothing to complain about at this place. The owner is this very nice lady. I have had my cars detailed at this place many times, and every time has been more than worth it. I usually call a day before to schedule an appointment because they are very busy.
They offer hand washes and all the detailing services that you would need. They also do motorcycles and other vehicles as well. If you live near the area, they can give you a ride to where you need to be if it will take more than an hour. The customer service is superb, along with their work. This is what I would call a family owned business at its finest.

AMAZING SERVICE. My car was filthy disgusting… I just finished my nanny job so I always had kids in my car and I just did a long road trip from Southern California. So I was skeptical on how clean my car was actually going to get. Let me tell you these guys did a GREAT job. I waited in the lovely waiting room with a couple of others and watched cable TV. Everyone was very friendly from the owner to the people cleaning my car. Only suggestion I would make is to make an appointment I came in yesterday and had to come back today because they were super busy. It was totally worth it! I’ll be back again!

This place is great! My friend threw up in my car about 2 weeks ago and there is no way of getting barf smell out of a car except for a car detail. This place is family owned and operated. I got the full detail inside and out. This is a very long process expect to be there for 4 – 5 hours. They have a great waiting room with wifi! Better yet the owner had their grandma drive me to the Starbucks and I waited there. She was so sweet and even offered to buy me a Starbucks. These people are the nicest and my car has no bad smell. They did such a great job and mind you I drove all the way from Richmond to get this done! They’re great and I will definitely go back even for a simple wash! Thanks!

Had these guys steam clean the engine bay in two of my vehicles, they did an amazing job on both. Super friendly staff and they work quickly. They even washed the one of the cars free of charge. I will definitely be back.

My Honda Pilot needed a wash after trip to Tahoe. I don’t live in Vallejo, but was passing by. Glad I stopped by this place. Great service by this family owned establishment. Jack was great! I highly recommend this place!

Took my Lexus here today to get mainly the interior detailed since it was a rainy day today and my car was overdue for some TLC. I got it vaccumed, shampooed, and leather seats conditioned for $ 170, and they even washed the outside even though it was raining. They did such a great job! My car looked brand new! I have a toddler, so my car was pretty sticky to begin with. Lol But they were able to make my car look as if I had just bought it off the lot! I almost wanted to take my shoes off before getting in it to drive it home Lol

The one thing I can say about this place is that it is authentic! From its owner Jon Connelly to his welcoming & friendly staff. I was referred to this local detail shop in Vallejo by a friend and I was surprised that Jon not only knew my friend but also knew my old high school wrestling teams’ coach Mike Minnahen & my old neighbors. Apart from the familiarity, I felt that the quality detail job was done promptly, efficiently and very thorough. All this despite having stopped by late in the afternoon; 2:30PM they were quick and my car was ready for pickup by 5PM. I can not be more appreciative to the attention & quality service I received. Very impressed as a first time customer and will be back. My car is shiny again!

Originally, I was going to give 4 stars because my inner door panels weren’t wiped down. The extra star is because they buffed out some marks on my new car that was there since the day I bought it. They did it at their own leisure and with no charge extra. Even if they didn’t do that, they still earned a new loyal customer because they wiped the back of my seats and console as I requested (from the kids kicking it with dirty shoes).
I really enjoyed their professionalism, nice waiting room with cable TV and reasonable prices.
I had been going to the car wash on Admiral Callahan because I didn’t know any different. Now I do and I’ll never go back. I wish I would’ve found this gem of a place sooner. I definitely recommend because I am very pleased with the hand wash and detailing.

Best one I have been to in this area! Quick, friendly, and at a good price!

I’ve come here twice and both times been very pleased with how my truck looked after. I wouldn’t say it was inexpensive but I got what I paid for, and I love it. My truck sparkles and the interior was very clean. I walked in and was taken care of immediately, and the waiting room has A/​C and a TV.
Professional and quick.

No one else would take on my work truck because of it’s size, 24′, but they didn’t have a problem cleaning it for me. Did a great job. Thank You

Outstanding customer service! Thanks to Jon and his team they took very good care of me and my car! Stop by and experience there services!

My Lexus looked brand new (it’s fairly new) after the detail job!!! Seeing how my car looked fabulous, my BF dropped of his suv for a little tlc. Other places might be $ 20 cheaper give or take but this place is worth every penny! The owners are really nice, what a great pair.

«So I just need your credit card…» What? How much is it?! You never told me, just asked for a card. $ 75 to wax my car?! No thanks.
In response to Jon C.
You may not have any idea what my post is referring to, because you were not present. Also, I am not lying, I was asked for my credit card ahead of time. Apparently the older Caucasian woman upfront has her own policy of how the car wash should be ran. So you may want to consult with her. Further, when I mentioned I thought the price was steep, her reply was, «You’d pay $ 60 anywhere else.» I’m not sure how that was supposed to influence me that $ 75 was a good deal, but she put down her pen down and began attending to other things, giving me the assumption she was no longer interested in my business. So I left.
In response to Jon C.
Well, thank you. I appreciate the apology. I did read you have different wax jobs, neither of which is $ 75 though. So I’m not sure where she got that number. I will say, as a customer, I appreciate you reaching out and trying to fix something that you were not personally responsible for. Class always prevails, not arguments. Lead by example. Maybe she’ll catch on. Thanks.

My wife spilled coffee on my 2011 Honda CRZ seat. I brought my car here at customized for a full detail work ($ 199), and I’m very happy with the results. All the stains at the upholstery were gone, every nook & cranny of the interior were very clean and shiny. the exterior was immaculate, looked brand new.
I also brought my 2005 Honda Pilot for a mini-​detail ($ 29), The interior & exterior were very clean and shiny. The mini detail took approximately 45 minutes to finish my car.
I’m very happy with the results. I will definitely bring my car here for detail work.

This place does an outstanding job!
A cat in my neighborhood jumped onto the hood of my car and put scratches and pawprints –into– the oxidized part of my black paint job. They would not wash off. CS not only removed the scratches and pawprints, but they even cleaned out old, even worse scratches. The car has a great shine to it, and they cleaned the haze out of my headlights for no additional charge. I highly recommend the exterior auto detail. They also offer hand washes where they will gladly touch up the wax for you.
Not to mention, they have a nice waiting room where the employees come in to check on you regularly and make you comfortable. I met both John and Suzi, the owners, who were extremely nice without being phony or cloyingly polite. They gave me advice on how to keep the finish nice and how to keep those cats off my car! You can really tell the employees take pride in their work. I met the guy who did my car, and he spot polished it in front of me when some tree sap fell on it in the lot.
Suzi told me that they run specials and giveaways frequently, so check their website before you go.