Do not patronize this business. Slow motion delivery… took them more than 50 days to send my package in Manila! Service sucks!
Tay G.
Place rating: 1 Mountain View, CA
Don’t use them! It’s been 1 ½ months since they picked up my package for the Philippines and still has not been delivered as of this writing. Worst courier service for US-Philippines! Will never ship with them again!
Miss J.
Place rating: 1 Napa, CA
BEWARE, BEWARE!!! For the first time sending this to this shipper as per recommendation of a friend. I sent 2 Macho and 2 small boxes(all sealed with packing tape) for Philippine Visayas region last March 2012. My husband and I dropped the boxes Sunday afternoon, they give discount rate when you drop off the box to there office. The lady who was there said to me that she can’t put a strap on the box since the guy who supposed to be doing that is not there. She said they will put strap when he gets there on Monday. So, I trusted her since she is also Filipina. I filled the paper works and excited to send my package to my family in Philippines. When my box arrived in Bacolod City, Negros Occidental coming from Manila. My family from San Carlos City Negros Occidental informed me that they have to rent a van and pick up the boxes in Bacolod City. She is having a bad feeling if she waits longer to be delivered to their house. The lady from Bacolod City who has my package told my aunt that they don’t have driver to deliver the boxes(which is supposed to be delivered door to door). When my family picked up the package in Bacolod City. One of the Macho box is already cut open and there are some missing stuff and the other small box they retaped it(of course they stole some canned goods, my husband packed it) My aunt asked what happened and the lady said it was randomly checked by «CUSTOMS». I go through with my aunt what she got and found out the items missing. Would you believe if it is randomly checked by customs the missing items are: Women’s clothing, Victoria Secret perfume/cologne, bags, Oil of Olay lotion, bath soap, canned good??? If you notice most of the missing items are women’s item!!! What a BS lie. Are you kidding me, blame it to customs!!! Customs doesn’t take that stuff… Since 2000, I have been sending packages to my family every year. From Bahrain, Hong Kong and here in USA. I should have continue sending packages through Forex Cargo or Mon Cargo, they are a little bit expensive but its worth spending the money coz the package are all safe and secured. They arrived on time too. BEWAREOFTHISSHIPPERS!!! That is all I could share to my fellow Filipino who sends packages to their love ones in Philippines… I am sure there are many people who had bad experience about«randomly check by Custom» reason. THISWILLBETHEFIRSTANDTHELASTTIME I’M USINGTHISSHIPPER. I WILLNEVERGOBACKTOTHISSHIPPER!!!