Steak ‘n Shake

This is the WORST Steak and shake is the entire company of steak and shake! DO NOT HERE! THEY WILL PLAY GAMES WITH YOUR FOOD! Leave it to the people of valdosta to mess up a perfectly good restaurant alone with all the other ones…

Awful.
Was told to wait a few minutes before we could order in the drive-​thru. Ten minutes later we asked if they were ready for the order. The guy comes back and says, «Everyone left for the holidays, it’s only one person back here and it’ll be a twenty minute wait for any food.»
Why didn’t he say this before we waited 10 minutes just to try and place an order? Awful service and communication.

The worst service ever don’t waste your time or money here. Stopped through on the way home from Florida back to Atlanta. Definitely delayed our trip big time.

We stopped here for lunch while driving on to NC. Daughter had the Taco Salad with Ranch Dressing and liked it. Hubs had the All American Hot Dog. It was overcooked and very salty. The herb on his fries were a nice change. I had the Chicago Hot Dog. It was also overcooked and salty. i didn’t like it. Hubs’ hot dog was less overcooked than mine, though. Daughter and I shared the M&M milkshake and loved it, it was very good. Place was a little messy. Service was friendly.

The food was good, and our server, Treasure, was very friendly. The restaurant was a mess. We didn’t realize that their rating was a C until after we had ordered. Even the walls were dirty.

I still am in awe that this place has stayed open. All my experiences can be summed up. Poor service and poor food. Don’t even think you can get through the drive thru in a timely manner.

Stoppd here on the way home from Florida. The service was great. Everything else was not.
At 2 pm the place was mobbed. To keep up with the crowd, the kitchen was turning out subpar food (irony: serve them fast, but make it poorly!) My single burger was about ¾ a patty — it didn’t even fill the bun. Fries were barely cooked. The shake was good, but if they were turning out poor food in the name of speed, it still wasn’t that fast.
Also, the bathroom was VILE. The toilet seat straight-​up needed to be replaced: the plastic was corroded. The sinks were scratched and stained, and the floor in the stall was smeared black with filth.
If I lived in town I would never return to this location. As stated, the hostess and Erica, our server, were polite and efficient, but nothing else about this experience was acceptable.

Worst Steak and Shake experience ever. They didn’t have all the items on the menu, they were out of baked beans. When we ordered two sides with our meals the server looked at us like we had a third head. I ordered a grilled cheese sandwich. It was on texas toast and there was ONE thin slice of American cheese on there. Service was slow and I agree with the last review, no one works the register…

Fresh ground beef burgers cooked when ordered, employees who greet you when walking in, extremely clean dining room, and a pretty large $ 4 menu. Why isn’t this chain up in the Northeast? I would love to have one of these close to home. I can only think of one chain where I live that gives this type of service.
For a fast food restaurant, Steak and Shake left a great impression on me. Everyone in my car traveling through was very satisfied with what they ordered, and I was also happy with one of the workers who took a minute if her time to chat with my 5 year old and give her a cooks hat and a kids toy and coloring booklet. I never am upbeat about fast food places, but this one has me looking forward to stopping in again. The people in the area should be thankful to have this type of service and product that’s provided.

March 8^th, 2013 @ 10am
When you do as many road trips as we do you have no choice but to lower your standards. When nature calls or the gas needle is so low it uses your voice navigation to say «get off at the next exit fool or your gonna be walking», then you can’t really be too picky about where to eat. This is generally made worst when impatient hungry children are on board.
Lucky for me this particular exit off I-​75 has a lot of great choices. Unlucky for me is the fact that dad usually gets outvoted when it comes to road trip stops. It’s very important for me to have the kids fill up so that we aren’t stopping every two hour and this usually means going someplace of their choice. I really wanted to try the breakfast pancakes at Denny’s near the exit since I hadn’t been there in over a decade.
So we passed Denny’s and drove about a quarter mile further down the road to one of their favorite burger places. It was to my delight Steak n’ Shake had a poster in the window advertising breakfast tacos and pancakes. I’m picky about pancakes and didn’t want to get too excited, so I ordered a burger while my kids choose the all you can eat pancakes.
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Ironic huh? THEY wanted the burgers and I wanted the pancakes… which is how we wound up here!!!
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I figured I’d steal a sample of theirs and their would be no harm no foul if I didn’t like them. Sadly, I use my children’s plates as a way to create my own personal buffet… lol
THE VERDICT
Long story short, these pancakes surpassed my expectations for a fast food restaurant, which prompted me to thank the cooks. If this wasn’t a fluke and they can remain consistent to the same quality I enjoyed today, they would rank as some of my favorites! The pancakes were fluffy, golden and had great flavor (similar to IHOP). I was happy that karma smiled on me… by making sure my children are happy, occasionally I get a bonus for myself!
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SIDE NOTE: The sausage and egg taco was also very good but the bean n’ egg and the potato n’ egg breakfast tacos were ‘meh’. Each was .99 cents.
Unilocal100 [47]

Best place for late night milkshakes!

Really? It’s almost 9pm on a Tuesday night… there’s hardly anyone here and you can’t wait on the tables better than this? We waited 7 minutes just to be acknowledged at the «wait here to be seated» sign… someone else has already gone to get their own refill… and another family just sat down because they got too tired of waiting… still no drinks. The manager appears to be cleaning the grill, he has yet to turn around and look into the dining room since we walked in. There are literally 17 people in here. So, as I sit here and writing this on my phone, staring at my daughter, and continue to be ignored, it is time to bail. We are off to Denny’s!

I just LOVE Steak N Shake, so whenever we travel, I make sure to stop and have their steak burger, terrific skinny fries and a shake. Nobody beats them! So of course we pulled off to have lunch when we were passing through Georgia last Monday on our recent trip south. We were surprised to see so few people in the restaurant at lunch time but thought little of it at the time. Our waitress was very pleasant and of course the food was everything that I expected, but something is very very wrong with the staffing in this location. Our food was very slow coming, many people were sitting around for quite awhile with only drinks, it was hard to get our check because the waitresses were busing the tables, and there was NO ONE running the register (and I do mean NO ONE!) I watched one poor woman wait an awfully long time just to place her takeout order. My advice: the food is terrific, just size up the restaurant before you sit down and see if it seems like there is enough staff on duty to actually run the place.

They must have changed manager’s because we ate there last night the food was good, the order was correct and the waitress was great. We did not order the veg soup that we had so much trouble with before, but I will try it again next time.