Ernie’s Discount Rooter Service

Had a very good experience with Ernie’s Discount Rooter Service. Scheduled an appointment for next day service on our leaking shower valve. They called the day of the appointment to let me know around what time frame they should be arriving. They took a look at the leak, knew exactly what was wrong, and fixed it quickly! They were very knowledgeable, courteous, and most importantly honest. The repair bill was very reasonable, no hidden fees or other nonsense. Will definitely use Ernie’s again in the future, and recommend to friends and family.

This is only my 2^nd review on Unilocal.If I can give more stars at Ernie’s rooter I will. They’re such a great people and very honest and do very good job. Thank you so much.

This is the best, Honest, Knowledgeable, reasonable, and“ON TIME!!”
Don’t waste your time looking around, give me a call if you any question (909)322−8982

I went to call Ernie’s because I had used them in the past with great service, however this time i got a weird response. When they arrived to the site they wanted to get paid before they did the job. I had talked to the lady on the phone and simply said i would rather pay after the job is done. She asked prior if I wanted to be billed and I said sure, but then they didn’t have the billing address on record. Then she asked if I would like to give credit card or check information and I said I would prefer the pay after as I didn’t know what card I would use based on price and requirements So when they arrived they called to get paid prior to doing the work because they said there were red flags and wanted to get paid first or have the credit card information, so they left because I didn’t respond right away to the phone call even though I confirmed service and approved the work. I had called literally 2 minutes after they had called but they had already left. At no time did anyone say they couldn’t perform the work without payment first or card information. I had to call someone else because the would not send someone back to do the job even though they probably were still there or at least close by. They actually told me to get someone else. I actually talked to Ernie. He was very terse and had no care of customer satisfaction. It felt like a tow truck passing you by with your hood up, but worse because with Ernie’s you have to make appointments and when they fill up your out of luck so you can’t count to use them as a dedicated service. That being said this was for a rental property and it was the impression of the tenants that the guy just didn’t want to do the work said something about being here before and made assertions about the configuration of the plumbing and problems. but when the last time he was there he was in and out in about 20 minutes. So I did call someone else with excellent services. They did the job and didn’t ask about getting paid until the job was done and when it was done I gave them my credit card information and paid them without fail. I think they are complacent and feel they don’t need to care about the customer at all and would leave a customer’s tenant’s with shit backed up to the tubs and showers who have children in the house and put the landlord in a world of hurt to try to find someone in a heartbeat because you waited for Ernie to call back and come to help with service. Very cut throat and Really Shitty. They are no rescue rooter, if you have an emergency think twice.

We use Ernie’s for our home and rental plumbing issues. They are professional and have the best prices!

My kitchen drain was clogged and overflowing, I called Ernie’s. I called after 3pm so they couldn’t work me in until the next day, but they came at the time they said they would and fixed the drain quick. Prices were great, much less than I expected to pay. The serviceman was clean and nice. The person who answered the phone yesterday understood my problem and gave me an accurate estimate of time and price. They did charge a small percentage because I paid with a card, but that’s OK more businesses are doing that and I understand why. I will definitely call Ernie next time I have a plumbing problem!

Ernie once again saved the day and my wallet! Had a plumbing emergency the day before a holiday and Ernie was booked. The other plumbers bid was $ 290! Ernie made time to come by and he fixed it for $ 95. I highly recommend Ernie.

I’ve been using Ernie’s for years. They are honest, fair, do quality work and stand behind what they do. I have multiple rental units and got cheap once by hiring the $ 49.50 plumber (Any Drain). They did a great job of cleaning the drain of one of my rental houses until the tenant called the next day and said the drain was backed up again. They went back out and said I would have to pay for them to clean it, the tub, the other toilet and sink and the kitchen sink out at a tune of over $ 250! I called Ernie’s and they did the job for considerably less. It’s been 6 months now and all is good. Like always, you get what you pay for and if it seems too good to be true, it must be! Keep up the great work Ernie!

Excellent service and on time! Ernie Jr. came out in the early evening — he arrived on time, stayed to do the work and charged a great price. He was recommended by a friend that had extensive work done due to city tree roots growing into their plumbing. I’d definitely recommend them!

These guys are professional, knowledgeable, respectful and reasonably priced. you do have to leave a message when calling but they do call back. i highly recommend the to anyone.