STS Tire & Auto Centers

I got my oil changed here for the first time in June 2015. They did all the usual stuff… oil, fluid levels, and tire pressure. I wish I would have checked the caps to my tire valves before I left because flash forward to today, I’m out several hundred dollars because the wrong caps were put on my tires, thus becoming impossible to take off without destroying (and replacing the sensors). Now I admit that I have absolutely no proof that this happened here, but for the past year and a half (since purchasing the car) I have only gotten my oil changed at a small place in Queens. I have never put air in my tires or ever touched my caps. I have never had this issue. All I know is that after servicing my car with STS in June, I then got my next oil change three months later in Queens, and the mechanic told me that he was unable to remove one of the caps. I didn’t think much of it at the time, but I really wish I did. Since then, three of the four caps WRONGLY put on my tires have gotten stuck to stems. I’ve learned a hard lesson. No matter what you get done here, just make sure to check your tire caps before you leave to make sure they’re actually yours. I guess that goes for anywhere, really. Good luck.

After having my battery replaced I returned 10 later after noticing the protective cover around the battery was damaged… First word out ot Ellis mouth was that it wasn’t his battery… He treats costumers like they have no knowledge of care repairs. He became very rude once his lies were called out… Wish I could give 0 stars… Take your car somewhere else. Go to Pep Boys across the street or Sears in Scotch Plains… Much better service!!!

Last Thursday, I was leaving my house to go to Philly and noticed that the low tire pressure light had come on in my car. I nervously drove to STS at the request of my father. Upon entering I was greeted by Eddie Anglin, the manager of this STS. I think the best part of my entire experience was that Eddie took the time to actually explain what the tire pressure meant and how it could make my car run. He was nice enough to explain the tire protection plan/​warranty to me. I was provided excellent affordable service and would undoubtably come back again.

Waiting two and a half hour to patch a tire is insane. My how things have changed. I definitely won’t be back after wasting my entire morning on something that should take at most 20 minutes

Had a check engine light. Came here and than ran a diagnostic. 150 for diagnostic that didn’t yield the cause of problem they wanted. They proposed some work and had an estimate for 1500.00. Additionally they could not say for sure that after the work the problem would be fixed. I left just out the 150.
Went to my autodealer. They ran same diagnostic. Found the issue and my bill was 98.00. Hence… the one star.

This STS always comes through for me. Ed, Ellis and his team are awesome. Great Service.

I always feel very comfortable when I go for service

Do not go there. Went there to fix a flat, ended up buying a new tire. After they finished I drove the car for 5 minutes and the «low tire pressure» went off. I called them to let them know the problem and was told to «drive for 20 minutes» so the sensor would reset itself. The answer should have been «come in and let us check» because the tire went flat in about 15 minutes. When I called them, they told me to go to the nearest STS which was in jersey city. There they told me that the valve hadn’t been properly installed and that’s why the air was coming out. I called back and spoke to «Ellis» and he told me that it was a common mistake and that it happens often! Not once did he apologize, even after I told him how dangerous this could have been and how I was told to basically ignore it at first. It doesn’t hurt your business to apologize when you make a mistake. They need to do better Quality Control!!! Before sending people out on the road again. Never going there again!!!

Just stopped in due to low tire pressure light coming and they immediately tended to my situation. I’m traveling thru from out if state and they were extremely accommodating. Thx!

The gentle man at front desk are nice but bad business. .they intentionally broke things on my truck for me to come back on 2 separate occasions. .just bad business. .disappointed!

Im not only a customer but I’m an employee owner. If I can trust Sts with my vehicles so can you. There is nothing like an employee ownrr. Sts yes !!!

So had a nail and had to get a tire changed. Went to the store in Millburn but did not have my size until afternoon and they referred me to this store. Even called to say I was on the way… thanks. Walked in and they did the tire and oil change. Time about an hour but did get some computer work done. But just realized they never put a cap on my valve stem. The cap is a secondary means of sealing the tire… Is this not their business??? Additionally the inside smelled like oil… come on guys a little better please. Back to basics

I’ve gone to either the Roselle or Union STS locations for tire repair and replacement for years. The work sometimes takes longer than promised, but you can generally tell that it will by the number of lifts in use.
Hardly unique to STS, buying tires can be a bit tricky. Not all tire shops stock or favorably price a particular manufacturer, size and design equally. This sometimes calls for a bit of shopping around. More times than not, but particularly when the other option is Goodyear, the job is done by STS.