Garden State Collision

If I could give zero stars, I would. I will go out of my way to avoid dealing with these crooks again, and tell everyone in need of bodywork the details of my experience.
Originally, I had a damaged car that I was going to get fixed once the adjuster came and wrote an estimate. Steve’s son was interested in buying the car from me. I told him I wanted to see what the total damage was and then I would decide what I wanted to do with the car. Once I found out the car was not totaled, I decided I was going to sell it. Steve and his son low balled me and used the fact that the car was sitting in their lot accruing storage fees as leverage. After considering offers that were thousands of dollars higher, the storage fees made it worth it to leave the car where it was… not to mention it would have needed to be towed out of the shop. I told Steve that I would sell him the car for the agreed upon low ball price. I then went to take my possessions out of the trunk (car cover and aftermarket exhaust) and collect final payment. Steve would not let me remove these items saying that they were part of the deal. I told him no they weren’t and I had already told another person that I would sell them the exhaust. I was stuck without a tow truck to take the car, so I counted the money for the car, managed not to assault Steve’s son, and never returned. They sold that car, which had substantial damage, without disclosing the repair and probably made a killing. In fact he told me he wanted to hurry the repair and sell it before the accident gets reported to carfax. To anyone who bought a black 2004 corvette z06 with 23k miles from Garden State Collision, I would check the carfax.
I can’t believe that they have a 5 star rating… I guess those 3 people have not been screwed yet by this shady business. Regardless of the quality of their work, which is actually very good (I had a motorcycle painted and fairings plastic welded), I will never give them another dime of business and will do everything I can to warn hard working people about these crooks.

Steve and the guys at GSC are everything you want in a body shop: available, friendly, fast and most importantly, honest! I brought my Subaru Outback baby in here with a bumper boo boo on a today and they fixed her up in 10 minutes! Steve told me that they could fix the dent, but that if I wanted the scratches on the plastic out, I’d have to go ahead and get a new one. I opted for the former and now my baby just has a little tough look to her. GSC is the best! If you want a trustworthy and easy experience, call them! PS if you are coming from Millburn/​Short Hills area turn onto Spruce BEFORE you pass the place. You can’t really turn right to get in from the intersection once you pass it.

I recently used Garden State Collision to have my bumper replaced, and the experience greatly exceeded my expectations. First, I appreciated their integrity in suggesting a (less expensive) after-​market part, which wasn’t the case when I visited a different local shop. The estimate and appointment scheduling process at GSC was a breeze, with literally no pressure whatsoever. I was able to drop my car off in the morning, and the work was completed within a matter of hours. They even went the extra mile to apply touch up paint to another part of the car, and wash my car, both free of charge. On top of all that, they courteously delivered my car to my job (which was nearby) when done. I decided to go with this place because of their strong Better Business Bureau rating, and the good vibe I got from the start. I am now very pleased with the experience, including with their friendliness, professionalism, and work quality. For any gal out there feeling anxiety about finding a repair place, choose Garden State Collision and put your mind at ease!

The fine folks at Garden State Collision literally made my day when they reattached my bumper free of charge. I came in to ask for an estimate, fully expecting a headache and some insurance wrangling, instead they helped me assess what I really wanted done on my bumper and then took care of it for free! I owe them, as a young woman with less than a clue about cars I’m always worried about getting fleeced but now I’m a customer for life! Thanks!