Military discount but limited to just individual person and not the whole party… super lame!!! It was a great experience except for them not allowing discounts. I was curious about the tastes of different deep fried foods, shrimp and chicken tasted the same. Yes, I am aware they might use the same oil to deep it in but one would think the shrimp would taste like sea food… it did not! Veterans beware of limited discounts!!!
A J.
Place rating: 3 Tyler, TX
Food was cold seemed like it was sitting in the window for a while way under staffed for the amount of people who was in there server still did her best and made sure we had decent service. Hope I get better luck next time.
Issac L.
Place rating: 1 Tyler, TX
Horrible service. Walked in and the manager on duty was sitting down in the waiting area. We did get seated promptly. But the staff just didn’t really seem to care about anything really. Maybe cause the manager didn’t. As I sat waiting on a steak that was ordered medium rare but came out well done. I noticed more people coming in. The hostess was never around. So people would wait 10 mins for the hostess who was sitting at the bar having drinks with customers, just to be greeted. This happened 4 times. Food was very bland. The place was unorganized and dirty. And our waiter, instead of doing their job was just standing there talking to a customer, I guess his friend perhaps? Instead of maybe wiping down tables, or simply asking if we’d like a refill which he didn’t ask once, just basically hung out with his buddy. Place even smells kinda weird. Dirty. My friends chicken strips were dripping in grease and were over cooked. The manager was basically hanging at the bar most of the time. Don’t recommend this place at all…
Craig Z.
Place rating: 4 Tyler, TX
Great customer service, is becoming regular stopping place. Food and drinks at good prices and tasty
James F.
Place rating: 1 Flint, TX
Chance was a good waiter. As for the food my hamburger was tasting like it sat in it’s own grease so I guess they cook them on a flat grill. The chips and salsa were the worst tasting ever anywhere the verde sauce smelt like fish. My wife’s Philly cheese, let’s just say leave it in Philadelphia. Things must taste better after midnight. Oh by the way if your under aged it’s ok to ask for a drink the don’t card
Michael B.
Place rating: 4 Tyler, TX
I did not dine in so I can’t comment on that aspect. What I did do was place a pick-up order via phone. The lady, Rebecca, was very kind and attentive. She told me the varieties of buffalo wings as well as the side offerings. She offered A-1 sauce for the steak. The order was exactly on time and she brought it out to my car. The order was exactly as I had asked for. The steak was cooked liked I asked. She forgot nothing and was very friendly in person too. I would order from here again and I will probably try dining in sometime.
Eric T.
Place rating: 4 Fort Worth, TX
«AREYOUNOTENTERTAINED? AREYOUNOTENTERTAINED???» –Russell Crowe, Gladiator. Although I am well aware that this is just another Applebee’s, I’m giving this location 4 stars because I actually was entertained during my lunch stop. First off, Applebee’s menu is about as consistent as the sun rising out of the east in the morning. Its really hard to mess up the food, unless its been served cold or otherwise. Certainly not the case here. I saw a considerable effort from servers during a busy lunch hour to accommodate everyone in more than reasonable time. I sat at the bar this time, yet the bartender(despite 15 people seated around her) was able to get my food & drink out in no time while smiling and maintaining great conversation. That is about all that you can ask for at a restaurant like this. Now, the entertaining part. You never know what or who you are going to see at this location. All types of characters patronize Applebee’s from the point of turning the food presentation from the Gordon Ramsey show to that of a comedy show. While enjoying my food, I must have nearly choked from laughter several times due to the interactions of Tyler’s best drunks & folks that just want to have a good time. Its an interesting vibe that you’ll have to see up close. If there is one issue I have with this Applebee’s, its the exit within the rear. There is a small concrete barrier that prevents you from making a left turn onto the road. I understand why, given that there is a shopping mall, etc. Its just an annoyance. Altogether, a very fun & festive environment. Normally, I would rate Applebee’s as average, yet after leaving with a full belly & with tears streaming down my face due to laughter, I can’t say that I didn’t have a good time here for lunch.
Shawn D.
Place rating: 1 Tyler, TX
THISWAS A HORRIBLEEXPERIENCE!!! First we ordered a Top Shelf Margarita. It came as a watered down low shelf margarita. We explained to our server that is was nasty and please make us a TOP Shelf Margarita. She returned with a drink in a martini glass with an OLIVE in it. REALLY A OLIVEIN A MARGARITA!!! She explained that that is the fruit that comes with that drink. OK no problem. I had to request three different time for a glass of water. Never did I get a refill on my water because she was apparently to busy playing around with other servers. Our FOOD was eatable but not good. We ordered the bourbon St. Chicken and a half rack of ribs. at least the ribs were supposed to be RIBSNOTRIBLETS!!! She never brought our desert. I had to ask the hostess for our check. The booth was dirty and the floor was nasty, the table was sticky, the entire restaurant needs to be cleaned. Not the Applebees we have eaten at other locations. We will never return to the restaurant again. Be advised eat there if you dare. I could go on but I will not.
Raul Q.
Place rating: 1 West Oaks, Houston, TX
I travel the country this is the worst Applebee’s that I have been to the employees are rude the manager randy has no control I saw a male server slapping another female on the butt something needs to be done about this is not executable and should not be tolerated the only good experience I h ad was Jennifer my bartender she took good care of me and my friends
Emily J.
Place rating: 1 Austin, TX
Came in 2 days ago and had the Caesar salad with the grilled Salmon instead of chicken it was yummy! Decided to come back tonight. This time I ordered the Thai salad with Salmon instead if the Shrimp got charged $ 6 more! Apparently the prices are up to the manager on duty. Food was prepared well. I wonder if it was because of me or if they change the price for everyone? No matter. I seriously doubt I will return.
Mike R.
Place rating: 1 Plano, TX
My wife and I sat at the bar and ordered drinks and appetizers Even though the place was near empty the service was incredibly slow The beef patty on the sliders is the size of a quarter — the buns were dry and hard The frys were cold and limp The bathrooms were filthy — trash cans over flowing, paper towels all over the floor… disgusting — felt like I was in a third world country… Ugh
Jessica C.
Place rating: 5 Tyler, TX
I’m giving it a five star because I have been coming here since 2012, and ever since I have no problem with it, I usually order Steak medium rare with mash potato’s and it tastes good. I’m not a picky eater but I don’t have bad taste either. As far as the atmosphere everyone seems to be having fun and have never seen anyone up to no good everything looks pretty chill, people are drinking, eating and laughing, everyone looks decent not trashy. It must be very different since(Todd S.) had mentioned. P. S. There is WIFI in Applebee’s now! :)
Taylor H.
Place rating: 1 Tyler, TX
If you’re in Tyler and happen to think to yourself, «Hey, lets eat good in the neighborhood and go to Applebee’s!», listen to what I am about to tell you: DONOTGOTOTHETYLERAPPLEBEE’S. This place is, quite literally, the worst. If one had to compile a list of the most tragic things that have happened in human history, it would go something like: 1. Holocaust 2. Japanese Tsunami 3. Tyler Applebee’s. I’m hesitant to place the Applebee’s in Tyler behind those other two catastrophes, but in deference to the amount of life lost I placed it at number three. However, in terms of human suffering involved, I’m sure that the Applebee’s in Tyler takes the cake. I’ve had several bad experiences at this establishment. You know, the standard things you would expect from a generic chain restaurant that serves bland food, offers poor service, and makes you wonder how many ugly waitresses can be hired at one location, but the camel’s back was finally broken during my most recent outing. Let me preface this by telling those unfamiliar with this place that Applebee’s becomes a popular watering hole on the weekends, due to Tyler’s extreme lack of acceptable bars, combined with the relative cheap prices at which Applebee’s offers its drinks. So it was on a Friday evening that I, along with a couple of friends, decided to venture into the big city and have ourselves a time. We started by having dinner at Chuy’s down the street. The wait time was about 20 minutes(not bad for a Friday night at 8), and was easily passed with a delicious margarita. The food was good and another margarita was ordered, after which we left, making our time spent at Chuy’s about an hour. Why is this relevant, you may ask. Well, funny you should bring that up. You see, about 10:20 my comrades and I decided to go to the lovely Applebee’s located at 5502 South Broadway. Upon walking in the door we asked for a table of three. Moments later the manager walked up to us and told us, «I’ve received a report that you three have been drinking at Chuy’s for the past 2 ½ hours. So, I can’t serve you alcohol here.» Feel free to re-read that, because I’m not pulling your leg. That actually happened. Let me reiterate: We were REFUSED service at Tyler Applebee’s by the manager, Mark Lowry, because he had«received a report» that we had been drinking at ANOTHERRESTAURANT prior to coming to his restaurant. I literally thought the guy was pulling some sort of prank. I kept looking around for Ashton Kutcher or some cameras to pop out of the bushes. Mind you, at this point in the evening we had had 3 – 4 drinks over a several hour period, none of us were drunk or acting rowdy in any way. FURTHERMORE, while we had eaten dinner at Chuy’s several hours earlier, we were not there for 2.5 hours, as his secret source supposedly told him. Apparently this clown had a former employee that works at Chuy’s and told him that some people had been drinking at Chuy’s and had left to go to Applebee’s, and Mark, using his impressive deductive reasoning, assumed that it had to be us. I have drank at several places, to be modest, over my lifetime, but have never been refused service by a manager(Mark Lowry) prior to even having a drink at the bar, without exhibiting any type of drunk behavior, and solely on a «tip» received by a third party. Look, I’m a reasonable guy and I know when I am being obnoxious or drunk or whatever, and it certainly doesn’t happen after 3 drinks. Had we stumbled in and been loud, I would understand his hesitation to serve us alcohol. That didn’t happen. In conclusion, shame on you Mark Lowry. It goes without saying that I will never again darken the door of Tyler Applebee’s, and I would encourage you to do the same. It’s bad enough that the City of Tyler forces you to go to a restaurant to drink alcohol, rather than buying it at a store and drinking safely at home, but now we find out that there is an informal underground network of restaurant workers keeping tabs on who is drinking at which restaurant and how much. Which would be fine enough, if they were getting it right. Perhaps we were the victims of mistaken identity, or perhaps Mark Lowry is a giant dick and Applebee’s is the physical embodiment of the venereal wart that forms at the edge of Satan’s anus. I’ll go with the latter, but you decide for yourself. To let your voice be heard about Applebee’s unacceptable business practices described here, you may file a formal complaint on their website: Or you may call the Tyler Applebee’s directly and ask for Mark Lowry: Phone:(903) 509‑4848 Or you may contact Mark Lowry directly on his LinkedIn page: I would also advise you to file a complaint with the Better Business Bureau, along with me. You may do that here: Cheers. Don’t go to Applebee’s.
Todd S.
Place rating: 4 Tyler, TX
I know what you are thinking… Why is this guy giving a chain like Applebee’s 4 stars? Is the food really *that* good? Not really, but it’s decent and predictable. Go for dinner on a Wed-Sat night. Grab a table in the bar. Sip on a High Life draft. Then try to blend in and people watch. You see all types, and it’s never a dull moment when people walk through the front door. It’s like«People of Wal-Mart» on crack. For even more LuLz, stick around when they bring in a DJ for late night. Really, I’m not kidding. A DJ @ Applebees.
A J.
Place rating: 1 Tyler, TX
Every time I go to Applebees in my mind i’m going ‘dont do it you’ll regret it stop stop’ … Applebees is like a drunken one night stand… dont even think about doing it you’ll be lucky not to contract a deadly disease afterwards… I’ll give you a rundown of some Applebees experiences … After having a chicken wrap there I spewed so much in the following days I lost ten pounds… Not convinced it was the food from there yet… I went back… had some soup which had fries in it(a nice touch I thought)… and BAM… more hurling and grodiness… Well … I went back with my beau lately and had some salad(seemingly harmless) and sick AGAIN! Before people who’ve seen Waiting one too many times begin to think i’m some kind of customer from hell and the employees purposefully poison my food and cocktails may I just say that couldn’t be farther from the truth. I’m the customer you want to have because i’m an awesome tipper and I dont do annoying things to my server. They liked me so much at my old Applebees they never charged me for the insane amounts of alcohol I consumed after work there. So its not me. Its them. Its the food. I’ve seen it after working in restaurants and all I can say is… you’re better off drinking water from the toilet in a mexican taqueria than eating anything at Applebees… Godspeed!