This rating is for the customer service department, NOT the helmet themselves. I bought a $ 600 helmet, and there was a little problem with the pinlock shield, I had to e-mail them several times to finally get them to replace it, it has been over 2 weeks, and I still have not received it, and. I live close to their company . I had a problem with a shield from bell helmets, and they sent one out immediately, the first time I contacted them, no questions asked, and they were very nice, Shoei employees were not…
Thomas H.
Place rating: 5 San Marino, CA
I called them today with a question on a product. Got voicemail. They returned my call within an hour. Issue resolved. The best!