Quest Diagnostics

So, I have 3 major issues with this location.
First — The laboratory is not adequately staffed. I arrived at 8:00am to have my blood drawn. I had been fasting for 12 hours. There were about 15 people in the waiting room with me. I wasn’t seen until 11:37am. When I asked why I waited over 2 hours to have my blood drawn, I was told that there are only 2 people working the laboratory today because they had to cut back on hours.
Second — The 2 employees who both handled my paperwork incorrectly labeled my blood and paperwork causing me to have to repeat at a different laboratory weeks later. This is even after I corrected the paperwork myself and showed them the errors.
Third — The attitude given off by the employees was sub par. They acted like stereotypical disinterested Frenchmen. The worse part was that they did not follow current procedures for blood draw. They had me pump my fist and they left the tourniquet on for almost 4 minutes. Even if my blood had been labeled correctly, I would hate to see what elevated counts occurred as a result of these errors.