Mazzio’s Pizza

As others have said Mazzio’s was the go to place for pizza back in the day. And the area that this store is located is a bit seedy (with a no tell motel next door to the east). It’s not an area you want to hang out in after dark.
That being said this is a great place for lunch during their lunch buffet. The selection is good and it’s kept full so you don’t have to wait for a slice or two of pizza. Is it great pizza no, yet it’s not bad for a quick lunch.

Let me start by saying that back in the day, Mazzio’s was great. Times have sure changed. I hadn’t been to Mazzio’s for a long time and they happened to send me a free small pizza for my birthday in the form of an email. I thought I might as well try them again and was really pleasantly surprised that night. I ended up going back 2 more times that same week. It was good both times. It didn’t last long. The next few times were awful. I always ordered a Deep Pan. It gets soggy pretty quick so I order it well done. The first time I ordered it well done, it was undercooked and I couldn’t even eat the thing. I’m not much of a complainer so I did not call them. I fed it to my dog. At least he didn’t mind. I waited a week or so and tried again, light sauce, well done, triple ingredients. Well, I got it home, it was cooked ok but hardly any ingredients and literally, no sauce. Wow. I waited longer next time and guess what! Not well done, and not hardly any sauce at all. Ok, one more try. This was the worst visit of all. I arrived to pick up my pizza and there was a vehicle in front of me. No problem, I figured they would pull them around like they had me do several times. But apparently not this time. And there was a large guy wearing a coat (it was over 80 degrees) that had walked up between this vehicle and the window? This isn’t the best area anyway so it’s not what you want to see. After sitting there for 10 minutes I finally called the number I found and spoke with them and told them what was happening. The girl on the phone said they don’t allow people to walk up to the window for security issues. Well… I took pictures and I’ll upload them if I figure out how. At any rate, the girl said she’s call the store and get back with me. She got back on the phone and said the mgr. would take care of this. I waiting another 5 minutes and still sitting there with this guy walking around both vehicles. I finally gave up and drove off. I phoned in when I got home to get a refund since I’d already paid for it. I had to talk with 3 different people to get a supervisor that could do this. They offered me a $ 5 dollar credit which sort of insulted me. I feel they should have offered a free pizza. I turned down the $ 5 and hung up. I then sent a rather large complaint from their website. This was over 4 days ago and I never heard from them. I did forget to mention on one of my visits, I pulled up to the window and waited several minutes before someone came. She said, I’m sorry… I was out back working on a car? I think you get how this place is ran now. I’d definitely stay away if you know what’s good for you.

There are few foods I love more than lasagna and when I saw it on their menu, I just had to try it. They told me it would take ten minutes, so apparently it wasn’t just sitting in the back getting old, which should have been a plus.
I got my drink, took my seat and waited and the wait time was about what they had told me. Again, should be a plus, right? The server warned me that the dish was hot, and he was correct.
The serving size was pretty good, and it came with a piece of garlic bread. A trip to the salad bar was an additional $ 3.75 but I don’t eat enough to warrant that so I passed. The lasagna would be enough for me.
The first bite was all cheese because it was so hot that it was still melted on the top and the second got through to the pasta. It was cooked well, then the manicotti came into play, which was good but a bit over-​powering. Soon I was halfway through and I had to wonder, did they put any meat in this?
I looked through the dish and I could see meat traces, so they were not serving me a vegetable lasagna but the meat was almost non-​existent. Very disappointing. They apparently over-​loaded the cheese so they could skimp on the meat.
On the way out, I verified with the sign that the lasagna does have meat. According to their sign, it has both sausage and beef. I saw traces of the hamburger but nothing resembling sausage.
This was, by far, one of the worst lasagnas I have ever had. I probably won’t even give them a chance to sell me on their pizza.